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CarMax

Merriam, KS

1.2
282 Reviews

6801 East Frontage Road

Merriam, KS

66204

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Showing 282 reviews

April 18, 2022

Sold CarMax a 2012 Mercedes Benz S AMG and 2015 Jaguar F Type R for less than KBB due to time constraints. I had my 2016 Porsche Panamera Turbo appraised for trade into a more practical vehicle. When I requ More

by randyg798
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
didn't get that far
April 12, 2022

Car Max ruined my life. A year before the pandemic I got a car from Car Max - not knowing anything about cars or loans. Later, I realized they locked me into a $15,000 loan More

by May19sara
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea
April 05, 2022

I sold a car to carmax and was very impressed with the process. The online appraisal was very easy, just typed in vin and got offer. Their offer was twice as much s caravans and more than I would have ask More

by Misskaty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
March 08, 2022

After a extensive process of submitting paper work online. I was told I was approved and I only needed to provide a couple of documents that they couldn't verify online. I drove all the way to Tyler T More

by shawnblair1984
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Car Max staff in Tyler Texas
February 17, 2022

Did an online vehicle appraisal, clean 2015 Chevy Silverado, offer $23,400, find a newer vehicle to consider trade. Make appointment to take test drive. When we spoke with a salesperson and gave the More

by Jhexamer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
February 08, 2022

After about 2 hours on the phone trying to finance a $19000 car I gave up. Odd, since my credit score is 796, my income as a physician is robust. Beyond this time wasting experience, if you look at True More

by Bart D
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shar Dae and Abbas
February 07, 2022

I bought my car in November. There are a few problems with it. I took it to their recommended repair pal shop but when the shop tries to call Carmax to get the repairs approved nobody answers or returns More

by shirah.schmidt9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Hawkins
January 06, 2022

I went to purchase a nearly brand new vehicle and specifically asked about its history and was ensured that it was Clean no issues and was certified after a 15 hour inspection to find out that it had More

by Danebachynsky
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager lady
December 15, 2021

I bought a car from Carmax two years ago. My car had only 20,000 miles on it. My car has broken down countless times since. Everything in the world has been wrong with my car. The engine has gone out, the tr More

by aah957
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Thompson
December 02, 2021

Paid for a car to be transferred from Maryland to Massachusetts Stock number 21081116 After the car arrived in Massachusetts I was told they can no longer locate the car More

by Eyounanmd
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Teresa
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