Very helpful in the car buying process. I was able to contact the person helping me easily.

Had a great experience with the CarMax team, was able to work with two agents to help find the perfectly suitable car for me. From testing driving, to inspections, and even a follow up visit to the detail shop, they were kind, easy to work with and most importantly transparent. Thank you Michael and Cynthia!!

This was my first CarMax experience, and only my second time purchasing a car — it was incredibly easy, the sales experience was not pushy at all (I came in to test drive and it was a great to not have the pressure of a decision before I was ready to buy!) and everything felt easy to understand and smooth.

I have sold a few cars here and it is by far the easiest. No barganing, they make an offer and thats it. No let me check with my mgr, Very simple. Fair.

Who is my first time buying from Carmax. I was pleasantly surprised! The process was smooth, our salesman Jordan was knowledgeable and and there was no high pressure to buy.

Thank you for being so accommodating regarding your pomise overturn policy. We had some concerns regarding some issues that we were having with the vehicle that we had purchased. However not even having the vehicle for less then 10 days we returned it. Carmax was very accommodating getting us into a vehicle that we are very happy with and a 2 year warranty as well.