CarMax
Merriam, KS
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Will never buy again…. .we were upfront about the condition of our trade in and at they last second they lowered offer…..we needed to get in a car so we reluctantly did the .we were upfront about the condition of our trade in and at they last second they lowered offer…..we needed to get in a car so we reluctantly did the deal but we will never go back and encourage anyone who asks not to do business with you More
My experience with Carmax was excellent! Tony helped me through the whole process and made it very easy! The whole place is a very organized and well-oiled machine, I will purchase through c Tony helped me through the whole process and made it very easy! The whole place is a very organized and well-oiled machine, I will purchase through carmax from now on! More
Awful experience. Lied to by multiple sales associates. Clerical errors due to staff also made the buying process difficult and unpleasant. I would not recommend anyon Lied to by multiple sales associates. Clerical errors due to staff also made the buying process difficult and unpleasant. I would not recommend anyone buy from this company. No one is on the same page. More
In addition to very fine work on making the whole deal go forward… Carmax just refunded an adjustment on the final payment. These folks we’re honest and straightforward and I recommend them! forward… Carmax just refunded an adjustment on the final payment. These folks we’re honest and straightforward and I recommend them! More
Jacob Maldonado is a great salesman, being very helpful in what was a more difficult than usual sale with the repair work required for the car. is a great salesman, being very helpful in what was a more difficult than usual sale with the repair work required for the car. More
License plate was missing a bolt - Not sure I had to make an appointment - I am not happy with the service department - My mechanic (who is the owner and more 30 years experience) said the tires were a safet an appointment - I am not happy with the service department - My mechanic (who is the owner and more 30 years experience) said the tires were a safety issue - The individuals in the service department measured the threads in the middle (which apparently met Carmax standards) - My mechanic about blew a gasket (sorry about the pun) - overall, not a great experience More

