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CarMax

Merriam, KS

1.2
282 Reviews

6801 East Frontage Road

Merriam, KS

66204

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Showing 282 reviews

August 24, 2023

Just like all the others, If A clean cut professional well trained salesman who invested in himself with credentials of past sales and satisfied customers comes through their employment screen, they will More

by danwesten8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
August 24, 2023

I cannot say enough bad things about his company. I purchased a vehicle in 2020 and since then I have had major problems and numerous recalls that they have not said anything about or sent any recal More

by kellybruce79967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trash
August 22, 2023

Good evening Bill Nash , I am reaching out to you because I am in need of assistance.I am reaching out as as a patron of the Carmax establishment. My family has purchased 3 vehicles in the last 2 ye More

by Tanisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jennifer
July 12, 2023

WARNING! WARNING! I've had a bad experience with carmax. DO NOT BUY FROM CARMAX! The car I bought 2015 Dodge Challenger scat pack the engine Went bad in two More

by ssmuddauber1960
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Gail Turner
July 04, 2023

I bought a car for $15,000 about 2 years ago. It had 49,000 miles. It has 64,000 now;. Car Max offered me $5000 for the car. They have the same car listed for $12,000! This is a scam a More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None. The website.
June 19, 2023

This dealership placed a car for sale with 5,484 miles on it. Just before I was handing over my check I noticed that the odometer actually had 56,000 miles on it. Do not purchase a car from CarMax. They will More

by DefraudedBuyer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Nari, Neisha
May 28, 2023

I want to start out by saying that the staff at CarMax are very nice and generally very well trained. All of the people I worked with at the store tried their best with the policies and situations that we More

by iwriteyourmusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Rather Not
May 10, 2023

I love the concept… Who doesn’t want to look over an inventory of cars, all the while dodging the shady used car salesman. The prices seemed a touch high, but the quality seemed to be there. WELL … then More

by chetegossett
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sal
March 07, 2023

Complete bait and switch. I should have read these reviews first. I had an online offer for my car. All information was uploaded. They canceled it the night before, saying More

by loristevens1248
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Business office and customer service--multiple people. Carson at Raleigh canceled appointment.
February 26, 2023

Complete bait and switch. I called to ask about a price adjustment because my car has a new hybrid battery and warranty. I was told to come in person to have it appraised. I d More

by julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
don't know
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