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CarMax

Merriam, KS

1.2
282 Reviews

6801 East Frontage Road

Merriam, KS

66204

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Showing 282 reviews

September 17, 2024

So sitting back and reviewing this CarMax experience. .. I would NOT recommend buying a vehicle through them. Takes a ridiculous amount of time for the vehicle to get to you...and even though they say More

by rockytop10ac
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Brandon - was pleasant
July 21, 2024

I have medical issues and am disabled. I'm elderly and need to sell my car. I have not fully titled it though and 10 months have passed. Instead of Carmax giving me a straight answer as More

by honkomp.maryellen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leewana
March 11, 2024

Bought the car in 2021 of September, had issue with transmission on April 2022. They couldn't find the part to replace it and had me wait until Feb of 2024 and now they want to inspect again. What a t More

by dontbuyfromcm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mercelo
February 11, 2024

crooks, unprofessional sells junk cars, don't care about customers,rip offs, scams, run fast More

by Michellehatchett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick
January 23, 2024

I paid $250 to have a car shipped to my local CarMax outlet. The car arrived with substantial damage where something heavy had been dropped on it, denting the front of the roof and breaking the windshie More

by htu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Lee
January 07, 2024

I bought my car in Des Moines, IA but it didn’t have that choice from list of dealerships. Probably because it was absolutely the worst experience of my life & have not 1 positive thing to say about that pla More

by taytay2083
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
To many to name
November 01, 2023

do they even inspect their cars, everything on their cars breaks, their Maxcare is a waste of time, their prices are higher than other dealers, their employees are all disgruntled and looking for jobs elsewh More

by bmwrider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
anonymous
October 21, 2023

Deceptive dealership! ! We did an online appraisal of our 2020 (Mint condition) G70 Turbo Elite AWD fully-loaded Genesis with only 26k miles and received a low-ball offer More

by paul
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ryan
September 17, 2023

The sales person excellent she was so nice so willing to work with me, but they didn’t give me the car for my husband credit , we got a better car in another dealer with no problem using only my husband inf More

by gcisnerosw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Karen
September 12, 2023

Terrible experience with this company! Went online to get approved from them and reserved a truck from them, in hopes to pick up this vehicle the next day i was bummed to find out that the More

by legacydesignplans1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen
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