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Car Pros KIA Tacoma

Tacoma, WA

4.8
570 Reviews

7230 S Tacoma Way

Tacoma, WA

98409

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570 Reviews of Car Pros KIA Tacoma

February 26, 2021

Not impressed with this dealership. False advertising with their voucher program! I will never do business with them again. Waste of time. Beware of K More

by chellyf64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Kim
Mar 01, 2021 -

Car Pros KIA Tacoma responded

Hello Chelly, We are disappointed to hear about your recent experience with us here at Car Pros Kia Tacoma. We are sorry to hear that you feel we false advertise. We sincerely apologize for the miscommunications. Could you please directly contact our General Manager about this? He would like to do all that he can to turn your experience around for the better. Alex sincerely looks forward to connecting with you! Alex | Alexb@carpros.com

February 15, 2021

Car Pros Kia Tacoma!! Best decision ever made...thanks to Ms. Maria Ramos!! Awesome customer service and overall very happy with how she help from stepping out of the car to driving off with a new vehicle! & More

by Carolyn O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Ramos
Feb 22, 2021 -

Car Pros KIA Tacoma responded

Hello Carolyn, thank you for sharing your recent 5 star experience with both Maria and Mr. August here with is at Car Pros Kia Tacoma! We're here for you anytime in the future, and we thank you for being a part of the Car Pros family. Enjoy every mile ahead!

February 10, 2021

Jeremy was great with handling my first service on my Kia Soul. He was very personable, wore mask, and delivered the car & keys directly to me. He also explained all service work performed, and even gave m More

by fwilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service Dept.
Feb 22, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star service experience with Jeremy here with us at Car Pros Kia Tacoma! Enjoy each new mile ahead, and we're here for you anytime in the future for all things Kia. Thank you kindly for being a part of the Car Pros family!

February 09, 2021

We were there for our first oil change. We were greeted warmly and our wait time was very reasonable. Facility was clean and pleasant. I visited the rest room and it was clean and pleasant. More

by rencol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kim, Jeff Jones
Feb 22, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing that your first oil change experience was 5 stars! We love reading that, and we'd like to thank you for being a part of the Car Pros family here in Tacoma! Enjoy every mile ahead!

Feb 23, 2021 -

rencol responded

If we ever need to get a new car again, we will definitely come back. Car Pros KIA has been great from sales to service.

January 27, 2021

Love our new to us 2017 Kia Soul. Our sales rep Maria Ramos was a pleasure to work with. And we gladly work with her again. More

by UsedKia
Recommend Dealer
Yes
Employees Worked With
Maria Ramos
Feb 22, 2021 -

Car Pros KIA Tacoma responded

Hello, thanks for sharing your 5 star experience with Maria here with us at Car Pros Kia Tacoma! Congratulations on your Kia Soul, and we're here for you anytime in the future! Thank you for being a part of the Car Pros family!

January 20, 2021

100% satisfied with everything. There was absolutely no pressure. I came to Car Pros Kia already knowing what I wanted, and they delivered. My sales rep Stephen was the best. More

by terryjobes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Rusconi
Feb 03, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star experience with Stephen here with us at Car Pros Kia Tacoma! We're very pleased to read your review, and we'd like to congratulate you on your new Kia. Enjoy each and every mile ahead, and thank you for being a part of the Car Pros family!

January 20, 2021

All the staff was awesome to work with. Darren, Kyle, Ray, August and Jesse!!! Thank you for such a pressure free experience!! I would definitely come back. More

by Hurricane716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren, Kyle, Ray, August and Jesse
Feb 03, 2021 -

Car Pros KIA Tacoma responded

Hello, we're glad to hear that you received a pressure free experience from our team here at Car Pros Kia Tacoma! Thank you for also sharing that we earned all 5 stars from you. Thank you for being a part of the Car Pros family, and we're here for you at Kia Tacoma anytime in the future!

January 10, 2021

Good experience at Car Pros KIA. We are happy with our new Seltos. We had a good experience with our salesperson, Phyllip. Thank you very much More

by AV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phyllip Rock
Jan 11, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star experience with Phyllip here with us at Car Pros Kia Tacoma! Congratulations on your New Kia Seltos, and we'd like to thank you for being a part of the Car Pros family! Enjoy each new mile ahead!

January 01, 2021

We couldn't be happier with our experience at Car Pros Kia Tacoma. They took care of a terrible experience we incurred at another Kia dealership and made things right in a timely manner. I can certainly s More

by curt035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Barker, Alex Bozovich-5 stars each
Jan 05, 2021 -

Car Pros KIA Tacoma responded

Hello Curt, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Tacoma! We're thrilled to read that we were able to turn an unfortunate experience at another dealership into one that you enjoyed and are happy with the results of! We're here for you anytime in the future for all things sales, service, and parts. Thank you for being a part of the Car Pros family, and we look forward to seeing you down the road!

December 30, 2020

From first test drive to walking out the door with the keys to a 2021 Kia Soul EX, we had nothing but a great experience. More

by CurtnCarla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kim, Casey Wicks
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