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Car Pros KIA Tacoma

Tacoma, WA

4.8
576 Reviews

7230 S Tacoma Way

Tacoma, WA

98409

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576 Reviews of Car Pros KIA Tacoma

April 06, 2021

Everything about our experience has been outstanding, from sales to delivery to our first two maintenance appointments. Everyone has been polite and professional. We absolutely love our Telluride. Cou More

by SMWKRAFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phyllip Rock
Apr 06, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star all around sales and service experience with Phyllip here with us at Car Pros Kia Tacoma. We are thrilled to hear that your experience purchasing and service has been outstanding. Congratulations on your Telluride, and it make us happy to hear you absolutely love it. Thank you for being part of the Car Pros Kia family, and we are here for you always! Enjoy the road ahead!

March 30, 2021

Experience was great. Everything was done as they said it would be. Very nice place. Clean and updated with wifi and TV to keep you occupied. More

by Diana Danyus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Meshell
Mar 30, 2021 -

Car Pros KIA Tacoma responded

Hello Diana, Thank you for sharing your recent 5 star experience with us here at Car Pros KIA Tacoma. We are glad to hear that everything was done that was supposed to be and that you loved our waiting area. Thanks for choosing us, and we are here for all your Kia needs!

March 22, 2021

My service was great on Kia Sportage. I've been coming to have service here for years and I have always received excellent care. Angel provided me with excellent care and service when I brought my vehicle in More

by Cee71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 22, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your continued 5 star service experience with Angel here with us at Car Pros Kia Tacoma! Thank you for choosing us here at Car Pros for your service needs on your Sportage, and we're here for you anytime in the future. Enjoy every mile ahead!

March 08, 2021

Very good work friendly helpful staff on time didn't have to wait around worked with Anthony, Bass did a great job explaining maintenance I needed. Satisfied with the maintenance performed. Nice comfortable More

by JamesP7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Bass
Mar 09, 2021 -

Car Pros KIA Tacoma responded

Hello James, Thanks for sharing all 5 stars with us here at Car Pros Kia Tacoma. We are glad to hear that working with Anthony and Bass was a satisfying and informative experience. Thank you for choosing to service with us, and we are here for you for all things Kia in the future. Enjoy the road ahead!

March 02, 2021

Excellent as usual, but I was disappointed your detail/cleaning shop was not open. That has happened to me a couple of times and I like having the car leave the lot clean and shinny. I don't do B More

by doakes3799
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad - service
Mar 09, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star service experience with us here at Car Pros Kia Tacoma. We are glad to hear that your experience was "excellent as usual". We are however sorry to hear that your vehicle was not washed and we appreciate your feedback. Thank you for continuing to be part of the Car Pros Kia Tacoma family, and we hope to see you again in the future!

February 28, 2021

Scheduler was very friendly and informative, showed me what all needs to be done and eve reached out to me when the tech told her my brakes needed servicing. More

by sagoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy ?
Mar 01, 2021 -

Car Pros KIA Tacoma responded

Hello Sagoz, Thank you for sharing your recent positive service experience with us here at Car Pros Kia Tacoma. We are glad to hear that your experience with us was friendly, informative and accommodating. Thank you for choosing to service with us, and we are here for you for all things Kia!

February 26, 2021

Not impressed with this dealership. False advertising with their voucher program! I will never do business with them again. Waste of time. Beware of K More

by chellyf64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Kim
Mar 01, 2021 -

Car Pros KIA Tacoma responded

Hello Chelly, We are disappointed to hear about your recent experience with us here at Car Pros Kia Tacoma. We are sorry to hear that you feel we false advertise. We sincerely apologize for the miscommunications. Could you please directly contact our General Manager about this? He would like to do all that he can to turn your experience around for the better. Alex sincerely looks forward to connecting with you! Alex | Alexb@carpros.com

February 15, 2021

Car Pros Kia Tacoma!! Best decision ever made...thanks to Ms. Maria Ramos!! Awesome customer service and overall very happy with how she help from stepping out of the car to driving off with a new vehicle! & More

by Carolyn O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Ramos
Feb 22, 2021 -

Car Pros KIA Tacoma responded

Hello Carolyn, thank you for sharing your recent 5 star experience with both Maria and Mr. August here with is at Car Pros Kia Tacoma! We're here for you anytime in the future, and we thank you for being a part of the Car Pros family. Enjoy every mile ahead!

February 10, 2021

Jeremy was great with handling my first service on my Kia Soul. He was very personable, wore mask, and delivered the car & keys directly to me. He also explained all service work performed, and even gave m More

by fwilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service Dept.
Feb 22, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star service experience with Jeremy here with us at Car Pros Kia Tacoma! Enjoy each new mile ahead, and we're here for you anytime in the future for all things Kia. Thank you kindly for being a part of the Car Pros family!

February 09, 2021

We were there for our first oil change. We were greeted warmly and our wait time was very reasonable. Facility was clean and pleasant. I visited the rest room and it was clean and pleasant. More

by rencol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kim, Jeff Jones
Feb 22, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing that your first oil change experience was 5 stars! We love reading that, and we'd like to thank you for being a part of the Car Pros family here in Tacoma! Enjoy every mile ahead!

Feb 23, 2021 -

rencol responded

If we ever need to get a new car again, we will definitely come back. Car Pros KIA has been great from sales to service.

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