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Car Pros KIA Tacoma

Tacoma, WA

4.8
576 Reviews
Call Dealership (253) 671-2400
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7230 S Tacoma Way

Tacoma, WA

98409

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576 Reviews of Car Pros KIA Tacoma

September 09, 2021

they were able to get my car in the same day I called to diagnose my problem. were very helpful. very happy with results. great people More

by brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department, don't know the names
Report | Print
Sep 11, 2021 -

Car Pros KIA Tacoma responded

Hello Brenda, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Tacoma. We are so glad to read that our team was able to get your vehicle in the same day that you called. Thank you for trusting Car Pros and we are looking forward to working with you again!

September 02, 2021

Alexander in sales was great to work with. He was professional and knowledgeable. He made what can be a stressful process seem smooth and easy. Great Job! More

by morgansamuel303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander
Report | Print
Sep 11, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Tacoma. It is great to read that Alexander and our team were professional and knowledgeable, providing you with a smooth car buying process. Thank you for choosing Car Pros and we can't wait to work with you again!

September 01, 2021

Hirim Fuller was a very delightful salesman. He was very pleasant and wanted to make our visit worth our time. It was indeed. Appreciate him. More

by ktbarker59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian T., Hirim Fuller
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Sep 11, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing you recent 5 star experience with us here at Car Pros Kia Tacoma. We are so glad to read that Hirim and our team were able to take excellent care of both you and your vehicle. Thank you for trusting Car Pros and we are looking forward to working with you again!

August 25, 2021

Jason was knowledgeable and informative, and the service I needed was done quickly and efficiently. I will continue to come to this dealership for future service needs. More

by holtj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Aug 28, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Tacoma. We are so glad that Jason and our team were able to keep you informed and get you and your vehicle back on the road as soon as possible. We thank you for trusting Car Pros and look forward to working with you again!

August 17, 2021

Angel is great. He is always friendly, personable, professional, and he does it all with a smile. I appreciate the team you have put together. More

by Sherri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Aug 25, 2021 -

Car Pros KIA Tacoma responded

Hello Sherri, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Tacoma. We are so glad that Angel and our team were able to treat you kindly and show you the exceptional level of customer service that we are proud to share with all of our customers. Thank you for choosing Car Pros and we hope to work with you again!

August 15, 2021

They're very dedicated to getting good results. Strong commitment to the customer, not just throwing parts at tge vehicle More

by Kiernyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hale
Report | Print
Aug 25, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Tacoma. We are so glad that you enjoyed your time spent at our dealership and our team was able to provide you with the exceptional level of customer service that we are so proud to share with all of our customers. We thank you for choosing Car Pros and hope to see you again!

August 02, 2021

Always a great experience at Car Pros! This is our 3rd Kia from Car Pros and it's always been a pleasure working with them from sales to service. I would still be driving my 2006 Amanti if some careless More

by bejay20002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil 5 stars. He no longer works there.
Report | Print
Aug 06, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star buying experience with us here at Car Pros Kia Tacoma. We are so sorry to hear your horrible experience on the freeway! We are glad we could be here to help get you into a new car though! Congratulations on your third Kia! Thank you for choosing to purchasing with us, and welcome to the Car Pros family! We hope you enjoy every new mile ahead!

July 30, 2021

Traded my 2019 kia in for a dodge charger. Worst mistake ever. Kia got me. Lesson learned hate this place never will I go back More

by domethia2003
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
Report | Print
Jul 30, 2021 -

Car Pros KIA Tacoma responded

Hello, we are disappointed to see your negative experience with us here at Car Pros Kia Tacoma. We are sorry to hear that you feel this way. We want to do all that we can to turn your experience around and show you the kind of customer service that we are proud to share. Could you please contact our General Manager about this? Jason hopes to speak with you soon about this! Jason | jbarker@carpros.com

Jul 30, 2021 -

domethia2003 responded

No thank you. I called the other day about this issue and told its my problem and that i need to take it to Tacoma Dodge. I should've never traded my 2019 Kia in for this Dodge. My car was dang near brand new of which I was honest and thought I would get the same respect but i guess because I'm a woman and came in myself i guess they thought i didn't know what I was doing. Like I said lesson learned and now I have to deal with this issue (transmission) problems, I would have never let my car go. But hey never again. Ill get this Dodge fixed some way somehow. No problem. Thank you but no thank you. Used sales/service is horrible. They could have looked at it and told me what the issue is. Haven't even had the car 30 days.

July 27, 2021

Good place to get your car serviced. The people are nice. They get you in on time and they get your car back to you in a timely manner. More

by Bkage2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Corcilius
Report | Print
Jul 27, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Tacoma. We are happy to hear that you felt our service was timely and quality. Thanks for choosing to work with us, and we are here for you anytime you need. Enjoy the road ahead!

July 21, 2021

Both Blake and Cody were very helpful and informative. Friendly and professional. Thank you Blake Wicoxen for being attentive and making the process as comfortable as possible. More

by jewelsoly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Wicoxen
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Jul 26, 2021 -

Car Pros KIA Tacoma responded

Hello, Thank you for sharing your 5 star experience with us here at Car Pros Kia Tacoma. We are happy to see that Blake and Cody made the experience comfortable, helpful and informative. Congratulations on your new Kia! Thank you for choosing to work with us, and we are here for all your Kia needs. Enjoy every new mile ahead!

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