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Car Pros KIA Tacoma

Tacoma, WA

4.8
570 Reviews
Call Dealership (253) 671-2400
View Awards

7230 S Tacoma Way

Tacoma, WA

98409

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570 Reviews of Car Pros KIA Tacoma

August 02, 2021

Always a great experience at Car Pros! This is our 3rd Kia from Car Pros and it's always been a pleasure working with them from sales to service. I would still be driving my 2006 Amanti if some careless More

by bejay20002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil 5 stars. He no longer works there.
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Aug 06, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star buying experience with us here at Car Pros Kia Tacoma. We are so sorry to hear your horrible experience on the freeway! We are glad we could be here to help get you into a new car though! Congratulations on your third Kia! Thank you for choosing to purchasing with us, and welcome to the Car Pros family! We hope you enjoy every new mile ahead!

July 30, 2021

Traded my 2019 kia in for a dodge charger. Worst mistake ever. Kia got me. Lesson learned hate this place never will I go back More

by domethia2003
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
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Jul 30, 2021 -

Car Pros KIA Tacoma responded

Hello, we are disappointed to see your negative experience with us here at Car Pros Kia Tacoma. We are sorry to hear that you feel this way. We want to do all that we can to turn your experience around and show you the kind of customer service that we are proud to share. Could you please contact our General Manager about this? Jason hopes to speak with you soon about this! Jason | jbarker@carpros.com

Jul 30, 2021 -

domethia2003 responded

No thank you. I called the other day about this issue and told its my problem and that i need to take it to Tacoma Dodge. I should've never traded my 2019 Kia in for this Dodge. My car was dang near brand new of which I was honest and thought I would get the same respect but i guess because I'm a woman and came in myself i guess they thought i didn't know what I was doing. Like I said lesson learned and now I have to deal with this issue (transmission) problems, I would have never let my car go. But hey never again. Ill get this Dodge fixed some way somehow. No problem. Thank you but no thank you. Used sales/service is horrible. They could have looked at it and told me what the issue is. Haven't even had the car 30 days.

July 27, 2021

Good place to get your car serviced. The people are nice. They get you in on time and they get your car back to you in a timely manner. More

by Bkage2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Corcilius
Report | Print
Jul 27, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Tacoma. We are happy to hear that you felt our service was timely and quality. Thanks for choosing to work with us, and we are here for you anytime you need. Enjoy the road ahead!

July 21, 2021

Both Blake and Cody were very helpful and informative. Friendly and professional. Thank you Blake Wicoxen for being attentive and making the process as comfortable as possible. More

by jewelsoly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Wicoxen
Report | Print
Jul 26, 2021 -

Car Pros KIA Tacoma responded

Hello, Thank you for sharing your 5 star experience with us here at Car Pros Kia Tacoma. We are happy to see that Blake and Cody made the experience comfortable, helpful and informative. Congratulations on your new Kia! Thank you for choosing to work with us, and we are here for all your Kia needs. Enjoy every new mile ahead!

July 16, 2021

Great people to deal with! Get you in on time, My Kia Soul Is a great car! Would definitely buy another vehicle from CarPros Tacoma if I ever need another car! More

by vaguely57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Jul 19, 2021 -

Car Pros KIA Tacoma responded

Hello, Thanks for sharing your recent 5 star overall experience with us here at Car Pros Kia Tacoma. We are happy to hear that our team provides great service. It makes us happy to hear that you love your Kia Soul. Thanks for choosing to be part of the Car Pros family, and we are here for all your Kia needs!

July 15, 2021

Have Purchased Vehicles from Car Pros Kia since 2013. Been very pleased with the Professionism of the Staff who Work at the Service Department And Sales. Thank you. Sincerely, Happy Customer More

by Harnerdean34@outlookcom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Rusconi
Report | Print
Jul 19, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your 5 star buying experiences that you have had with us here at Car Pros Kia Tacoma. We are so thrilled to hear that our team always provides excellent service. Thank you for continuing to be part of the Car Pros Kia family for eight years now! We are here for you always!

June 30, 2021

Front desk agent very friendly & quick in getting my vehicle to the service mechanics…super job! More

by Dockit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Veras (Service Advisor)
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Jul 03, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Tacoma. We are pleased to hear that our team provided friendly and fast service. Thank you for choosing us, and we are here for you anytime!

June 30, 2021

Very cordial. Service was completed in a timely manner. Didn't have to wait very long. Was assisted as soon I stepped into office. Thanks More

by pflores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Higgins
Report | Print
Jul 03, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing all 5 stars with us here at Car Pros Kia Tacoma. We are happy to hear that Jason and our team provided cordial and timely service. Thank you for choosing to work with us, and we are here for you anytime! Enjoy the road ahead!

June 27, 2021

the service check in was very nice and helpful got my car taken care of timely More

by rumgranny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo was very friendly even cleaned my windows and we shared puppy stories
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Jun 28, 2021 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing all 5 stars with us here at Car Pros Kia Tacoma. We are glad to hear that your service experience with Bo and our team was timely and caring. Thank you for choosing to work with us, and we are here for you anytime you need! Enjoy the road ahead!

June 22, 2021

Timely polite, knowledgeable, low pressure sales, all around very good dealership! Second vehicle I’ve purchased and serviced here. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Jonathan Hampton, Marcus Freeman, James Kim
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Jun 22, 2021 -

Car Pros KIA Tacoma responded

Hello Tom, Thank you for sharing your positive experience with us here at Car Pros Kia Tacoma. We are happy to hear that your experience with Marcus, Jonathan and James was timely, polite and low-pressure. Thank you for choosing to work with us, and we are here for all your Kia needs! Enjoy every new mile ahead!

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