Car Pros KIA Tacoma

Sales Representatives Marcus and Tayvon were very friendly, knowledgeable and made me feel comfortable during the whole conversation Keep it up friendly, knowledgeable and made me feel comfortable during the whole conversation Keep it up More

Since we purchased our Kia in 2014 we have had nothing but excellent service from the Service Department. Much appreciated!! but excellent service from the Service Department. Much appreciated!! More

Angel in service is exceptional. He is positive, knowledgeable, and always helpful. Thank you Angel. He is positive, knowledgeable, and always helpful. Thank you Angel. More

Aside from the fact that we purchased the van with the Carfax saying it passed safety inspection. We had defective tires and ended up going to a 3rd party tire company as service ignored my complaint when Carfax saying it passed safety inspection. We had defective tires and ended up going to a 3rd party tire company as service ignored my complaint when I mentioned it when I brought the car in for transmission issues. Also we purchased free oil changes for life, beware of the use of the term "complimentary vehicle inspection" I have had 3 oil changes done at this location and they fail every single time to inspect the vehicle. This last time was I think 5 items, 2 were safety, 2 were DOT required lighting, and 1 xxx a loose fuse for the passenger side sliding door. On a side note, when I was told that everything was good in the inspection, they I asked if the windshield washer fluid was refilled and it was which contridicts what was said Instead of doing the job right when I have the service done, I get a call asking me to bring the car in to have the inspection done. It's almost a 45 minute drive to get there. In the end we bought our new car from them and had to trade it in for a larger car thinking we would be treated a little different as return customers. More

Customer service with Car Pros' service department is always done with patience and courtesy. Angel Veras was my service representative, and he was very nice and explained things well. I have only on always done with patience and courtesy. Angel Veras was my service representative, and he was very nice and explained things well. I have only one complaint: My car was not washed and vacuumed. Angel offered a Brown Bear coupon, but my Kia has a monthly deal with Brown Bear already. He also offered me the choice to wait until someone could get to the car; but that dealership was BUSY. More

Angel was great as usual. He took good care of us, and kept us updated on what was going on. He also found that one of the things that needed work was under re-call notice. Th He took good care of us, and kept us updated on what was going on. He also found that one of the things that needed work was under re-call notice. That saved us some money. Angel always takes good care of me whenever I come in for service. He is the best More

I’m happy with the repairs on my car, however I am not happy with them recycling my battery! I bought that battery 2 years ago, a $209 dollar battery from Auto Zone that is guaranteed! When I asked about happy with them recycling my battery! I bought that battery 2 years ago, a $209 dollar battery from Auto Zone that is guaranteed! When I asked about getting it back I was told I would have to pay $50 dollars to get my own battery back! That is xxxxxxxxx. I want that battery back ASAP! I know you get paid to recycle all the batteries you replace. More