Capitol Toyota

The salesman was helpful. It is my own fault because when I tried to refi my original loan I was told I owed more than the car was worth. While i take responsibility because I could of walked away. The fin I tried to refi my original loan I was told I owed more than the car was worth. While i take responsibility because I could of walked away. The finance man wore me down, The Rav 4 2018 was 3000.00 more than blue book. I didn’t get a fair price for my trade in it was worth more than 1200. I got some package that I did not ask if it was optional. I paid 1000.00 of my own money. So a car that started out at 26000, ended up costing me a trade in , a thousand dollars and and a loan for almost 30,000. Lesson learned. Cindy Calligan More

The staff is very friendly. I worked with Josh and I recommend him highly. He is worth making an appointment with. He is friendly, knowledgeable and efficient. Kristine in finance is completely charming recommend him highly. He is worth making an appointment with. He is friendly, knowledgeable and efficient. Kristine in finance is completely charming and a genuinely good person, and she knows her stuff. I would do the following: know the KBB price of your trade in and hold firm. The sales manager's first trade in offer was downright whimsical. Also know what gap insurance is an if you want it, how much it should cost. I would speak to your agent first. Toyota sells a high quality extended warranty, but it isn't cheap and they will push it. I had a bad experience with a third party service contract through Capital about ten years ago. I still buy my cars there but I buy them without any extras. Nice facility, though, and the staff are a lot of fun. More

James Shi is very courteous and friendly, he helped me to sell my car in less than an hour, the financial manager Arleen Marcos is also helpful & efficient, the whole process is done in a smooth & cozy new f sell my car in less than an hour, the financial manager Arleen Marcos is also helpful & efficient, the whole process is done in a smooth & cozy new facility atmosphere. I'd highly recommend James. More

Capitol Toyota dealership is the reason why we went to the Wilsonville Toyota dealership and got a better truck, at a better price, with better customer service and none of the bad sales tactics/inexperie the Wilsonville Toyota dealership and got a better truck, at a better price, with better customer service and none of the bad sales tactics/inexperience. We have Capitol Toyota to thank for our amazing truck that we purchased from the Wilsonville Toyota Dealership! 10/10 would buy from Wilsonville Toyota again. 0/10 will ever buy from Capitol and are on the fence about using their service department; if their sales department is an indication of this dealership as a whole. More

Waited 2.5 hours for what usually takes an hour. Why even make an appointment??? When I pulled up I saw how insane it was and I asked if I should just come at another time and I was told it was fine. I mean, make an appointment??? When I pulled up I saw how insane it was and I asked if I should just come at another time and I was told it was fine. I mean, c’mon, just be honest!! I did not expect that and was frantic on getting back to work and my husband had to leave work early to pick up our daughter. I never got an explanation. They overbook themselves on purpose. More

I highly recommend Joel Easton at Capital Toyota in Salem to anyone who is purchasing a car or truck! Joel was helpful and so easy to work with. He went above and beyond to help my husband and I find the bes to anyone who is purchasing a car or truck! Joel was helpful and so easy to work with. He went above and beyond to help my husband and I find the best truck to suit our needs! We will recommend Joel at capitol Toyota to our friends and family, and we will be back to see Joel for any and all of our future car purchases. More

Billy was such a huge helped. He made buying a truck so easy. I didnt feel pressured at all. I would recall him to all my friends. Great employee. Company should be proud to have someone like him working t easy. I didnt feel pressured at all. I would recall him to all my friends. Great employee. Company should be proud to have someone like him working there More