Capitol Chevrolet
Salem, OR
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337 Reviews of Capitol Chevrolet
Worth the drive We had a very good experience with Capitol, it took a little longer than we would’ve liked to close the deal and I didn’t get the exact price I wanted We had a very good experience with Capitol, it took a little longer than we would’ve liked to close the deal and I didn’t get the exact price I wanted. BUT this dealership was one of the best car buying experiences we’ve ever had. They moved on price and our salesman was real (no beating around the bush) and personable which was so refreshing compared to other dealerships blowing smoke. Well done Kevin! More
Good communication skills In my original review I had some concerns. Most of the time when I have done a review of any kind I never hear back or they just blow me off with som In my original review I had some concerns. Most of the time when I have done a review of any kind I never hear back or they just blow me off with some lame excuse. Not these guys, they responded with an appropriate explanations. They get an A+ in communication. Most of our challenges in life are caused by poor communication. This service department will continue to get my business because I think they are honest and I can trust what they tell me. More
They didn’t want our money, ignored us Spent a lot of time working on a deal via text and phone. We finally reached an agreement and then it fell through. When I asked to keep the same agre Spent a lot of time working on a deal via text and phone. We finally reached an agreement and then it fell through. When I asked to keep the same agreement and bring a cashiers check in for the agreed price, it magically jumped $7k. I asked them to breakdown the numbers and help me understand and they we unable to. Then I asked for the original deal again and they moved from $7k off to $3k off. I broke the numbers out and did the math for them and asked to explain, I was calculating the original deal. When I push once again for help understand their numbers, RADIO SILENCE. They simply don’t care to help me at this point because they know I’m correct and they don’t want to honor the deal. Basic math folks. It’s not difficult. We have an appointment with Ford to look at an F350 today since CC clearly didn’t want our money. More
I highly recommend Best experience ever buying an automobile. I made an appointment, mentioned exactly what I was looking for. Mike knew his inventory very well whic Best experience ever buying an automobile. I made an appointment, mentioned exactly what I was looking for. Mike knew his inventory very well which saved time looking around. Fast, friendly, honest. Perfect. Thank you! More
Great time Got to service center an hour early and they got me right in. Did not have to wait until the appointment time. Job was done within the time they said Got to service center an hour early and they got me right in. Did not have to wait until the appointment time. Job was done within the time they said it would. More
Best Car Buying Experience in My Life This is the way all car buying should work! We found the Subaru Outback we wanted on their internet site and requested contact. They called promptly This is the way all car buying should work! We found the Subaru Outback we wanted on their internet site and requested contact. They called promptly and we loved the price they quoted. We called back and arranged pickup and payment on the next day. The car was just off the truck but was prepped and ready for us the next day when we arrived around 2 pm. The internet sales person was extremely helpful and made sure we knew all the features and how to use them before we drove away. More
I was in on a recall regarding a fuel problem. I enjoy waiting for my car there because of the friendly staff, comfort in the waiting area and the food offerings. I do wish that cookies were availa I enjoy waiting for my car there because of the friendly staff, comfort in the waiting area and the food offerings. I do wish that cookies were available before the afternoon, however. More
Pleasant experience They do a great job and take care of their customers. A special Thank you to franny. She really saved me with the gap insurance. They do a great job and take care of their customers. A special Thank you to franny. She really saved me with the gap insurance. More
Helpful ,friendly and Jordan went above and beyond As said before very helpful, friendly and everyone is willing to go the extra mile to make sure my car is serviced. Nice Lobby to be comfortable while As said before very helpful, friendly and everyone is willing to go the extra mile to make sure my car is serviced. Nice Lobby to be comfortable while waiting More
Service was good but I was overcharged it was corrected I bought several Vehicles There service being there has always been very disappointing and always over priced if it’s not under warranty I go elsewh I bought several Vehicles There service being there has always been very disappointing and always over priced if it’s not under warranty I go elsewhere. I had truck bed cover on last week they changed me almost $100 over total what I was quoted they fixed the price if I had not noticed I would of over paid oil changes are to expensive you should be more competitive More