Capitol Chevrolet

What a joke We walked into this dealership with a car picked out and a 1 year old child. We were met by an intern who was nice but not very knowledgeable. The per We walked into this dealership with a car picked out and a 1 year old child. We were met by an intern who was nice but not very knowledgeable. The person in charge of the intern was a salesmen named Eric Pelleschi. Eric let our intern start the process but didn’t really help him out much... our intern was very slow at entering our data and filled out a few forms wrong which left us sitting and waiting for hours. We told them we had a pre approval from a credit union and asked them not to do any hard pulls on our credit.. they kindly agreed then pulled our credit 4 times! After. Hours go by and we are still waiting for the paperwork to be drawn up Eric asks us to help him and go online and give him a five star rating. After we gave the rating he went on his phone to make sure and pointed out to my husband that his re view wasn’t on there and asked him to enter it again. We sign the paperwork and get out after 5.5 hours with a baby now in meltdown. They only gave us one key fob and they gave us barely enough gas to make it home. When we called and ask about the second key Eric said he would look into it, when my husband asked more questions he said ok thanks when my husband was mid sentence hung up on him. we were going to let it be but the final straw was when they asked us what DMV to send the plates to we told them and they sent them to the wrong one. My husband and I both had to leave work early to meet and sign for the plates and they weren’t even there. More

Great customer service from all We worked with Mario and Blake to get a great deal on the car that I wanted. They were transparent and fun to work with. I will come back. We worked with Mario and Blake to get a great deal on the car that I wanted. They were transparent and fun to work with. I will come back. More

2018 Chevy Volt - Exceeded my expectations I have bought several new and used vehicles from Cap Chev and today was the best experience ever. They delivered an outstanding price on the vehicle a I have bought several new and used vehicles from Cap Chev and today was the best experience ever. They delivered an outstanding price on the vehicle and the transaction was purely professional. My saleswoman Katrina Irvin, her team leader and the sales manager all were engaged in making this purchase a pleasure. I live over 100 miles away, but the drive was absolutely worthwhile. I highly recommend Cap Chev for both sales and service. More

Couldn’t be happier! I have had my Suburban in to Capital Chevrolet for all the scheduled maintenance over the last six years and have been completely satisfied with the c I have had my Suburban in to Capital Chevrolet for all the scheduled maintenance over the last six years and have been completely satisfied with the courteous, professional and efficient service I have received from all personnel! Many times my service technician has been Mark Fast. Mark has always done a superior job for me, knowledgeabley having done all that is needed and keeping me aware of what should be planned for in the future and he doesn’t hesitate to advise when something doesn’t need to be done! He also always makes a point of escorting me to the cashier, answer any questions I may have and show me to my vehicle outside. I couldn’t be happier with the service department at Capital Chevrolet! Mike Sather PS: Very comfortable waiting area with good beverages and fresh popcorn and fruit! More

2017 Cadillac XT5 David and his team at Capitol Cadillac did a great job getting us the vehicle we wanted and at the right price too! Definitely a five-star customer David and his team at Capitol Cadillac did a great job getting us the vehicle we wanted and at the right price too! Definitely a five-star customer service experience... More

Excellent Service from David Williams 2017 Escalade I just purchased a 2017 Cadillac Escalade from David Williams at Capitol Auto Group in Salem, Oregon. David made the transaction smooth and very profe I just purchased a 2017 Cadillac Escalade from David Williams at Capitol Auto Group in Salem, Oregon. David made the transaction smooth and very professional yet fun. I defiantly will refer buyers and sellers to David in the future. His transaction team in the finance department are excellent at what they do too! More

We got everything we wanted Duane was a stellar salesman. I told what we wanted, how much we were looking to spend amongst other things. He went above and beyond and got us into Duane was a stellar salesman. I told what we wanted, how much we were looking to spend amongst other things. He went above and beyond and got us into a brand new 2017 Chevy Tax AWD for less then the asking price. I love our new car and I can't thank Duane enough for taking the time to answer all of my questions. I would highly recommend them to anyone who is looking to purchase a new vehicle. More

Four cars later and would go back again! Dave and Kurt at Capital Chevy are able to work car buying alchemy! I traded in one car, got two out of it! We needed a third car for the kids and I Dave and Kurt at Capital Chevy are able to work car buying alchemy! I traded in one car, got two out of it! We needed a third car for the kids and I dropped in to see what they could do. Honestly I expected a "no" but walked away with two cars and only owing what I still owed on the first car! These guys are amazing! Dave was crazy about making sure we were taken care of to include using his secret weapon: cookies! We had our 5 yr old with us and Dave is really great with the kids. He finalized our deal on his day off because he really does love to sell cars! This is my third time working with him, four cars later. when I need a car, I call Dave! More

Good experience Maddie was very knowledgable and worked hard to help us buy our truck. She was very friendly and thoughtful. We appreciated her great attitude and kin Maddie was very knowledgable and worked hard to help us buy our truck. She was very friendly and thoughtful. We appreciated her great attitude and kind service. More