Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capitol Chevrolet
Salem, OR
338 Reviews
Filter Reviews by Keyword
By Type
338 Reviews of Capitol Chevrolet
February 14, 2019
Brett is a great salesman Had a great experience with Brett Ballejo helped us understand the process and helped us realize what options we had for payment and was great when we Had a great experience with Brett Ballejo helped us understand the process and helped us realize what options we had for payment and was great when we went and looked at different cars and multiple option was very pleased with his patience with our indecision once we were finished with Brett and moved to Brice in finance the experience was the same great guys and great service would definitely go back and recommend to others More
by twlistner
Verified CustomerEmployees Worked With
Brett Ballejo and Brice in finance
February 13, 2019
Replacement part installation I showed up early for a part installation and added another item to be checked. I was back on the road. before my original appointment was to begin. I I showed up early for a part installation and added another item to be checked. I was back on the road. before my original appointment was to begin. I know that may not be the “norm” but it wasn’t an automatic “no” either. I appreciate that. More
by LS
Employees Worked With
Alycia in service bay
February 12, 2019
Shopping experience at capital Chevrolet They were very friendly, knowledgeable of the vehicles. Showed us what we wanted and helped us with other possibilities. There was no pressure in se They were very friendly, knowledgeable of the vehicles. Showed us what we wanted and helped us with other possibilities. There was no pressure in selecting a car and helped us with a Chevy track. Enjoying the vehicle very much. More
by roywhite12311
Employees Worked With
Ruban
February 12, 2019
Regular Maintenance Friendly staff and nice waiting area. The service was completed in a timely manner and they parked my car right by the door so I wouldn't get wet in Friendly staff and nice waiting area. The service was completed in a timely manner and they parked my car right by the door so I wouldn't get wet in the down pour. More
by mmclaughlin4
Employees Worked With
Stefanie, David Gobbel
February 12, 2019
JOSE CRUZ AND FRANNY AMAZING I GOT A NEW CAR AND NEVER THOUG Cause I tried Capitol Toyota and they couldn't help me so capitol CHEVROLET Jose Cruz and Franny helped me and got me into a bran new 2018 Chevy c Cause I tried Capitol Toyota and they couldn't help me so capitol CHEVROLET Jose Cruz and Franny helped me and got me into a bran new 2018 Chevy cruz More
by GUDINOCAROL72
Employees Worked With
JOSE CRUZ Franny
February 11, 2019
Used car no problem We bought a used Subaru. Sales staff was great, even though we wanted to look at several vehicles and take our time, they never rushed us. It was grea We bought a used Subaru. Sales staff was great, even though we wanted to look at several vehicles and take our time, they never rushed us. It was great because we had our 3 year old and 7 month old with us. More
by LIEBERT.BRIAN
Employees Worked With
Blake Watanabe, Francesca Yarbrough
February 11, 2019
Great experience My sales gal worked with me on her day off. She was actually there to buy a new car herself. Way to go Mina Campos My sales gal worked with me on her day off. She was actually there to buy a new car herself. Way to go Mina Campos More
by lovelessinoregon
Employees Worked With
Franny , Mina Campos
February 11, 2019
One of our better car-buying experiences :) Harrison was very nice and took good care of us during our car-buying experience. The poor guy stayed for the entire deal, even though it went past c Harrison was very nice and took good care of us during our car-buying experience. The poor guy stayed for the entire deal, even though it went past closing time and it was obvious he wasn't feeling well. We went in to see a vehicle showing as an online deal and they said was still available. They did not do any bait-and-switch, which many places do on those deals (suddenly just sold before you come in). They pulled it into a lighted, covered bay for us to look at it; which was really nice, because it was raining, windy and dark outside. They do not have the one-person approach, like many do now, but they pay their salesmen a regular wage/salary; so we did not get any high-pressure sales tactics. The purchase came with a 2-year maintenance contract at no additional cost, which thrilled me. Overall, we are very pleased with Capitol Chevrolet. More
by hrmary0413
Employees Worked With
Harrison Harms, Frannie (last name?) and don't remember the other man's name.
February 11, 2019
Jesus, and Riley were awesome. Jesus and Riley went out of their way to make our purchases (yes I said purchases) a great experience, this company and it's employees are curtious an Jesus and Riley went out of their way to make our purchases (yes I said purchases) a great experience, this company and it's employees are curtious and care for their customers. Greatly satisfied. Kelly. More
by kellysherwood707
Employees Worked With
Jesus, Riley
January 17, 2019
Horrible experience buying a used car My sister-in-law and I bought a used BMW with less than 54,000 miles from Mario, Dan and Mike at Capitol Chevrolet Cadillac in Salem, OR on 1/8/2019. My sister-in-law and I bought a used BMW with less than 54,000 miles from Mario, Dan and Mike at Capitol Chevrolet Cadillac in Salem, OR on 1/8/2019. A pre purchase inspection was performed at the Salem BMW dealer and a few maintenance issues were found. This, of course, is to be expected when buying any used car. One issue, however, was an error with the adaptive headlight. As an owner of many German vehicles over the years, I know headlight assemblies can be in the $2000-$3000 range to replace. A bad headlight assembly would have been a deal breaker for this car. Mike asked me to wait a bit, and pulled the car into their service bay. It was returned to the front of the dealership 45 minutes later. Mike assured me that the headlight was fixed and the problem was only a $50 OEM bulb. Unfortunately, while driving home the adaptive headlight malfunction warning light came on. I scheduled the next available service appointment with my local certified BMW mechanic and when the car was looked over, they determined the entire assembly was not in proper working condition, is a road hazard and needs replacing at the cost of $2,789. Additionally, the car was sold with wheel lock lug nuts installed with no key. They need to be drilled off at the risk of harming my wheels. The oil change performed by Capitol caused the oil plug to be stripped and the car is now leaking oil. Yes, i did sign an 'as is' disclosure when buying the car, but since Mike assured me the headlight was fixed, i was comfortable with paying the agreed upon price... accounting for the maintenance issues. They expressed initial concern when contacted with these issues, but have been non responsive since. Stay away from buying a used car from Capitol Chevrolet Cadillac in Salem! More
by Cindi P
Employees Worked With
Mario, Dan, Mike
