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Capitol Chevrolet
Salem, OR
338 Reviews
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338 Reviews of Capitol Chevrolet
February 20, 2019
Outstanding, every aspect, every time. Great people. Excellent in every aspect! It's darn hard to get a rating better that just OK from me for anything. Simply, my day starts with high expectations. I Excellent in every aspect! It's darn hard to get a rating better that just OK from me for anything. Simply, my day starts with high expectations. I continue to be amazed every time I have visited Capitol Chev for service. They are respectful of my time, I travel in from the coast for service (4hr round trip plus service time).. Excellent starts with outstanding service writers that also check for service bulletins (always) and fit those in on the same service event. The technicians are well trained and have the skills to diagnose & repair effectively, efficiently... quickly done right. My truck always receives a fresh wash. They have never scratched my prize, though I have a list of surprises including body damage that OTHER dealers have tried to hide from me over the years -- shocking. We are retired, on a very tight budget, rely heavily on our Chev Silverado Duramax, especially when traveling (towing 38' toy hauler we customize) with my paraplegic wife. Any breakdowns would be unacceptable. After 3mo & +16k miles on the road we had ZERO breakdowns and a repeat of excellent Chevy service in Anchorage. Yes, I am ecstatic and we are planning a similar excursion this year. Salem Capitol Chevrolet, thank you for being different. More
by BeachBum
Verified CustomerEmployees Worked With
Stefanie Ulloa,
February 20, 2019
Quick and easy Lube, oil, filter change. Quick service and friendly service rep. Also found brakes needed repair and provided a no pressure quote. Thanks very much f Lube, oil, filter change. Quick service and friendly service rep. Also found brakes needed repair and provided a no pressure quote. Thanks very much for the service. More
by ALLANPOLLOCK
Employees Worked With
Aaaaa
February 20, 2019
Service maintenance Very quick with full open communication. My car was done a lot sooner than I expected. I love it!! People are very friendly and efficient. Very quick with full open communication. My car was done a lot sooner than I expected. I love it!! People are very friendly and efficient. More
by mickeyjrs
Employees Worked With
Aaron Trueblood
February 20, 2019
1st time for service Took my car in for the first scheduled service. When my car was done (unwashed) they returned it to me with seat in a weird position. It was obvious t Took my car in for the first scheduled service. When my car was done (unwashed) they returned it to me with seat in a weird position. It was obvious the tech had moved the seat even though they could not have driven that far ( from the bay to the stall to the lot). Needless to say I think they should leave the seat in the position it was unless they cannot enter the vehicle. They did not offer to give me "rain check" for the "unwashed" car, instead telling me it was too cold to wash! More
by Pacific NW Gal
Employees Worked With
Mark Fast
February 16, 2019
Brenton was amazing! Brenton was the service rep who helped me. He was communicative, professional and friendly. My experience was great and I recommend this vehicle servi Brenton was the service rep who helped me. He was communicative, professional and friendly. My experience was great and I recommend this vehicle service department! I will be back. More
by MARILYNN10
Employees Worked With
Sorry I didn’t catch everyone’s names! They were all friendly and helpful!
February 16, 2019
2019 Chevy Silverado Mario was friendly and knowledgeable. He even followed up after the sale to see if I had any questions or needed help with anything. If you are lookin Mario was friendly and knowledgeable. He even followed up after the sale to see if I had any questions or needed help with anything. If you are looking for a Chevy, go see Mario. More
by swank03
Employees Worked With
Mario
February 15, 2019
Quick and Reasonable The Service Advisor Stephanie was extremely helpful Capitol had the parts in stock and got my Tahoe in right away. Very please with all the people I c The Service Advisor Stephanie was extremely helpful Capitol had the parts in stock and got my Tahoe in right away. Very please with all the people I connected with at Capitol Chevrolet More
by COYOTECLAN2
Employees Worked With
Stephanie Service Advisor, Young Mechanic, Young lady who took my payment, misc. people that asked if I needed anything.
February 14, 2019
Responsive and thorough! Quickly evaluated the issue and ordered part needed. While at shop Travis provided timely updates concerning repair and had me out and on the road. Quickly evaluated the issue and ordered part needed. While at shop Travis provided timely updates concerning repair and had me out and on the road. More
by mark
Employees Worked With
Travis and Jerry McMullin
February 14, 2019
Got a 2014 Dodge Charger My wife and I went and looked at this car. It was everything we wanted. The price was a little high so they offered a New vehicle with smaller payment My wife and I went and looked at this car. It was everything we wanted. The price was a little high so they offered a New vehicle with smaller payments. That's not what we wanted so they next day they came up with a great price that we could do. Once I need a new truck I will go back. Thank You Capitol Chevrolet More
by CTREXLER4
Employees Worked With
John Strahle
February 14, 2019
Love our Silverado We called ahead to make sure truck was still available, verified rebates available, the truck was waiting for us when we got there, right up front! O We called ahead to make sure truck was still available, verified rebates available, the truck was waiting for us when we got there, right up front! Our salesman Rueben was polite, knowledgeable and most pleasant. He answered all our questions and made the experience truely enjoyable. We have bought many vehicles before, but this was the best experience ever. Thank you Rueben and all the other staff members responsible for making all this happen so quickly and easily. More
by roxacuff
Employees Worked With
We worked with Rueben Rojas
