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Capitol Chevrolet

Salem, OR

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rated
337 Reviews

2855 Maple Ave NE

Salem, OR

97301

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337 Reviews of Capitol Chevrolet

March 15, 2019

Excellent service! Took my car in for a strange noise coming from the rear of the car caused by right rear wheel bearings going out. They gave me an estimate of the tim More

by COKETIME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fast
March 14, 2019

could have gone better when I bought my car they promised 2 free years of oil changes. so when I went the other day I assumed it was all going to be free and they added a ca More

by MROSE2999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brenton
Mar 19, 2019 -

Capitol Chevrolet responded

Thank you for the feedback about your visit.. We will share the insight you provided with the staff to prevent this from happening again.. Again, thank you for the help and have a great day!

March 14, 2019

Routine service appointment. From beginning to end all personnel I came in contact with were very cordial and helpful. I would highly recommend them. I have not come in contact More

by AMCULWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenton
March 13, 2019

Very Pleasent Experience I knew I probably had a long wait time with my 3 seperate service requests, one which needed an investigation as to the cause. The customer waiting ar More

by RROSENAU
Recommend Dealer
Yes
Employees Worked With
Can’t Remember
March 13, 2019

Subaru Service I brought in my mother's car, which hardly had any miles on it. I asked for several upgrades - large and small. The service adviser was very helpful More

by oregonmom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in Subaru Service
March 12, 2019

Very happy! Harrison was absolutely amazing. Extremely knowledgeable and not pushy. He pulled up the exact cars that we wanted so we did not have to wonder the lo More

by arbrann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison
March 12, 2019

great experience we loved that they hand washed car when we came for oil change. Derrick was great to work with. the waiting room was very comfortable and the coffee m More

by BILLMHURLBUTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
March 12, 2019

Service with Capital Chev Was fast. Last few times I’ve gone they have came out & talked to me with recommendations of things to be maintained. I did receive the computer gene More

by NICHOLS33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier, David Gobbel
March 12, 2019

Service I'd rather not comment. This is my second visit and have not left happy. So maybe I need to go somewhere else for my services or deal with someone els More

by mandrlopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Fast
Mar 27, 2019 -

Capitol Chevrolet responded

We are very sorry to hear you have not been happy with our service.. We would very much like to correct that and make you a happy Capitol customer. Please feel free when you have a moment to call our CRM Charley E. at 503-399-1011 ext.129 to discuss how we can better serve you in the future.

March 11, 2019

Worst experience ever. I had one of the worst experiences ever at Capitol Subaru with Dan and the rest of the employees. I was lied too in regards to the previous owner of t More

by Shelby91692
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Penick
Mar 27, 2019 -

Capitol Chevrolet responded

Thank you Shelby for your time on the phone talking about your experience with Dan and Capitol.. You have provided really good feedback and insight on how things should have gone differently. Shelby you have laid out your concerns and expectations on how best address these issues to your satisfaction and Capitol will work hard to exceed those expectations.. Again, thank you very much for your time and insight that you shared. Please keep in touch and have a great day! Charley-

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