Capitol Chevrolet
Salem, OR
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337 Reviews of Capitol Chevrolet
Oil change With new vehicle standards an oil change is specialized now days...Capitol Chevy has the highly trained service people that are trained to do it right With new vehicle standards an oil change is specialized now days...Capitol Chevy has the highly trained service people that are trained to do it right.. More
Routine maintenance check up. All went well. I brought my car in for the first routine maintenance check up since getting the car. All is well. Staff very friendly and helpful. Love the popcorn, I brought my car in for the first routine maintenance check up since getting the car. All is well. Staff very friendly and helpful. Love the popcorn, too. Thank you. More
Scheduled maintence not completely done I made appt for my car 2 1/2!weeks prior for the required maintenance for my new car as well as to have an issue with a component fixed or at least tr I made appt for my car 2 1/2!weeks prior for the required maintenance for my new car as well as to have an issue with a component fixed or at least troubled shooted. When they were done they told me that there was only one service tech on and he didn’t have time to look at it and had they know they would have allotted time for it. The issue is I did tell the scheduling person when I made my appointment and it didn’t get on the work order. Now my only option is to reschedule for this issue. I don’t live in Salem yet I choose to drive to the place where I purchased my car. The sales experience was great. So far the service is not the same. I now either have to take a day of to bring my car in or take another weekend day to do it. More
Great Service Very friendly and helpful staff helped make regular maintenance a breeze! AND my husband's work truck got the clean-up it badly needed... Always a ple Very friendly and helpful staff helped make regular maintenance a breeze! AND my husband's work truck got the clean-up it badly needed... Always a pleasure! More
It's a experience not good Came in for a check on a car I bought 5 months ago said it had warranty but at the end ended up paying 100 dollars Came in for a check on a car I bought 5 months ago said it had warranty but at the end ended up paying 100 dollars More
Great experience We will definitely recommend capitol Chevy to others. We had the best experience, we were treated as family. Blake was very nice and easy to talk to, We will definitely recommend capitol Chevy to others. We had the best experience, we were treated as family. Blake was very nice and easy to talk to, he made sure to answer all our questions and he introduced us to Our salesmen John who was fantastic it felt like we knew him forever we spent the day laughing and having a great time while finding our son his 2015 Mazda 3. It was an overall great experience. We never felt pressured or taken advantage of. John and Blake helped us find our son’s perfect car. Even the paperwork in the end was painless thanks to Frannie. Thank you to everyone who helped us with our car purchase. More
Routine Service An overall five star experience in every way. I haven't taken my car any where else since we first moved to Oregon in 2005. Top notch... what else can An overall five star experience in every way. I haven't taken my car any where else since we first moved to Oregon in 2005. Top notch... what else can I say! More
Always great! Have dealt with Cap Chev since the 1970's. All our cars bought from Cal Chev and all service done there. Service, attitude, helpfulness always great. Have dealt with Cap Chev since the 1970's. All our cars bought from Cal Chev and all service done there. Service, attitude, helpfulness always great. This last didn't fail either...polite, helpful, friendly, efficient, informative. More
Professional and quick. We have always been impressed with the service received at Capital Cadillac. Reservations on line work great and the follow up is excellent. Highly We have always been impressed with the service received at Capital Cadillac. Reservations on line work great and the follow up is excellent. Highly recommend! More
Dishonest, at best From being lied to about a sale price on a car tried to sell it to me for $16,800 when it was advertised on line for $15,484 (Blamed it on the lot boy From being lied to about a sale price on a car tried to sell it to me for $16,800 when it was advertised on line for $15,484 (Blamed it on the lot boy) to that" I need to go look for the other key" (when they knew there was not one) and finally the check is in the mail (when it had not even been processed yet. Just a few of the examples. Just had that ill feeling the whole time. Though they try to appear friendly, it is the same old "system house"approach. Salesperson sells you on the car, next level up sells you on the price, and finally if they can't close the deal, they bring in the Sales Manager of the day. Go look, but be very scrupulus before you sign. More