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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,221 Reviews
Call Dealership (737) 219-7300
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,221 reviews

December 15, 2024

Very courteous staff, from the moment we stepped inside the door and upon leaving. The dealership was clean, especially the restroom! More

by watsonjackie44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Welch and Rafael (finance)
Report | Print
Dec 17, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We’re glad to hear that our courteous staff and clean facilities made a positive impression on you. We appreciate your feedback and look forward to serving you again!

December 15, 2024

They have gotten my new car service completed on time both trips into their shop. More

by ronbuys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Carson
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Dec 17, 2024 -

Capitol Chevrolet responded

Thank you for your feedback! We’re glad to hear that your new car service was completed on time both times. We appreciate your trust and look forward to serving you again!

December 14, 2024

Hands down this was the best experience I’ve had purchasing a vehicle. No games or gimmicks . I will be purchasing my next truck from them next year also. 5 stars across the board. More

by brwilliams2318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Report | Print
Dec 16, 2024 -

Capitol Chevrolet responded

Thank you for the great review! We're thrilled to hear that your experience was hassle-free and straightforward. We look forward to assisting you with your next truck purchase and providing the same top-notch service. Thank you for choosing us!

December 13, 2024

David and George both communicated well and were extremely helpful in finding my wife and I a car that she loved. They were able to work with me on a price we felt comfortable with, without compromi More

by Blakew261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Report | Print
Dec 16, 2024 -

Capitol Chevrolet responded

Thank you for your review! We’re glad to hear that David and George provided excellent communication and worked with you to find a car your wife loves. We appreciate your trust and the opportunity to assist you in getting the perfect vehicle. If you ever need anything else, don’t hesitate to reach out. Enjoy your new car!

December 12, 2024

You keep my truck for olmos 2weeks and for what i got it back the same way i droped off More

by acunajuan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keren Bonilla
Report | Print
Dec 16, 2024 -

Capitol Chevrolet responded

We sincerely apologize for the inconvenience and frustration you experienced with the extended time your truck was in service without resolution. Your concerns are important to us, and we want to ensure they are addressed properly. Please reach out to our Service Director, Mark Klingele, at Mklingele@capitolchevy.com so we can investigate this matter further and work toward a resolution. Thank you for bringing this to our attention.

December 09, 2024

Nicholas provided the best customer service I’ve ever had by a Chevrolet dealer. The warranty from Route 66 went really smooth and he was familiar with the warranty provider. All I did was take my car in war More

by Riojas44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Dec 10, 2024 -

Capitol Chevrolet responded

Thank you for sharing your positive experience! We're thrilled to hear that Nicholas provided you with the best customer service you've had at a Chevrolet dealership. It's great to know that the warranty process went smoothly, and we're glad everything was taken care of efficiently. We'll be sure to pass along your kind words to Nicholas. We look forward to serving you again in the future!

December 08, 2024

I purchased a 2025 Equinox yesterday at Capitol Chevrolet. Worked with Barbara and Alejandra - both are very courteous, professional, and helpful. We got the vehicle we wanted at a very reasonabl More

by SamD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara, Alejandra Parra, Marcelo (Finance), Keren Bonilla
Report | Print
Dec 10, 2024 -

Capitol Chevrolet responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Barbara and Alejandra provided courteous, professional, and helpful service to help you find the perfect 2025 Equinox at a great price. It’s also great to know that Marcelo in our finance department made the process smooth and efficient for you. We truly appreciate your kind words and your business. Congratulations on your new Equinox, and we hope it brings you many enjoyable miles! If you need anything in the future, don’t hesitate to reach out.

December 08, 2024

Excellent service on handling my recall on my GMC 2022 pickup truck,It was done quick. More

by Abie Munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Report | Print
Dec 10, 2024 -

Capitol Chevrolet responded

Thank you for your feedback! We're glad to hear that your recall service was handled quickly and efficiently. Providing prompt and reliable service is important to us, and we’re pleased that we met your expectations. If you need any further assistance or service in the future, please don’t hesitate to reach out. We’re here to help!

December 08, 2024

Don was a great help and was very low pressure. Great first car buying experience! More

by bretthartgrove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
Dec 10, 2024 -

Capitol Chevrolet responded

Thank you for sharing your experience! We’re thrilled to hear that Don made your first car buying experience a great one. We strive to make the process as smooth and enjoyable as possible, and it’s wonderful to know that Don was able to assist you in a low-pressure, helpful way. Congratulations on your new car, and we look forward to serving you again in the future!

December 07, 2024

Advisors are very professional, courteous and go above the grade to make sure they are giving you best of service. More

by jackylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette John and KC , Keren Bonilla
Report | Print
Dec 07, 2024 -

jackylou responded

I've completed the suvey to the best of my knowledge. The service department is GREAT!!!

Dec 09, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that our advisors provided you with professional and courteous service. We strive to go above and beyond to ensure our customers receive the best experience possible, and it’s great to know we met your expectations. We look forward to serving you again in the future!

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