0 STARS if Google allowed it. - Aliyah
0 STARS if Google allowed it. BUYER BEWARE.
Purchased a 2024 Malibu from Chevrolet Bastrop in March 2026. Within ONE WEEK, it developed a concerning engine/dashboard noise and required a dealership repair and loaner.
By May, the front bumper paint was peeling off in large sections. In July, the AC stopped working. An independent shop found a crushed A/C discharge hose, misaligned hood/bumper, and concerns consistent with previous accident-related damage that wasn’t reported on Carfax.
When we brought these findings to Chevrolet Bastrop, we felt the independent inspection was dismissed because they insisted their own inspection had been thorough.
Then we left an honest review.
James contacted us and made it clear that getting help with the vehicle was tied to removing our review. We reluctantly removed it because we wanted the problems addressed.
During the trade-in discussions, James even joked about “junking” the Malibu if we chose that option.
We were ultimately looking at either keeping a vehicle we no longer trust or rolling negative equity into another vehicle with a payment around $644/month, versus our original payment under $500.
Cars can have problems. How a dealership handles those problems tells you everything.
Do your OWN inspection. Research beyond Carfax. Get everything in writing.
I would NOT buy from Chevrolet Bastrop again.
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