Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capitol Chevrolet
Austin, TX
2,697 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles.
We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin.
We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,697 reviews
June 10, 2026
10/10 rate for sure, bought a brand new car on Saturday, was night time when everything was done and was able to pull out of the dealership, before leaving me and my wife didnt notice the paint was chip up was night time when everything was done and was able to pull out of the dealership, before leaving me and my wife didnt notice the paint was chip up front probably because it was to dark to see, so we brought it in on Monday due to the place being closed on Sundays. The person that sold me the car, River, was very very helpful when we got there and got everything situated and was able to get the problem fix with no hassle whatsoever. Place truly cares about the costumer !! Well come againg if looking for a new car. More
by b.rodunsc
Employees Worked With
River
June 10, 2026
My car had to go in unexpectedly after it became non drive and they ended up needing to do a lot of work because I hadn’t been keeping up with maintenance. My service advisor, Mustafa, was awesome. Supe drive and they ended up needing to do a lot of work because I hadn’t been keeping up with maintenance. My service advisor, Mustafa, was awesome. Super professional, helped me lower costs where he could and was honest in not tacking on more costs for services I’d requested that he said weren’t needed yet. Will schedule them at Capitol for sure when they are needed. Gave the car back washed and vacuumed. Made an inconvenient situation less stressful for sure. More
by Leah D
Employees Worked With
Mustafa Alsalihi
June 09, 2026
They didn't want to work out with me regarding the vehicle I wanted to purchase, instead they pushed me to get a lower trim that I didn't want. They also told me that the vehicle I originally wanted w vehicle I wanted to purchase, instead they pushed me to get a lower trim that I didn't want. They also told me that the vehicle I originally wanted was sold when in reality it hadn't sold, I didn't find out until later. For my trade in they didn't want to match the competition price, their website says they will match it or give me 1k cash, that didn't happen. They also had told me a price one day and the next they said another price! About 2k more than what they said and told me that they would sell it to someone else if I didn't buy the truck, unfortunately I ended up buying it, and the reason I did was because they kept telling me that the one I originally inquired about sold and the one they showed me that I ended up buying was gonna sell later that day unless I bought it, I caved in and ended up buying the vehicle. Also their finance person kept pushing me to get extended warranty, and at one point he snapped at me, and honestly I felt a little threatened. Also the person kept going back and forth regarding interest rates, when I specifically told him which one I wanted from the beginning. He pretty much kept me hostage for around 2 hours. I was at this dealership for around 5 hours just to buy a vehicle, what a joke! And the add ons for the vehicle are insane it should be illegal, they charged me 2k for them and they wouldn't budge on them, 500 for lug locks? Are you serious??? 1500 for protection and tint? Wow talk about a deal! By the way I looked into everything and the total for all the add ons should've been like 1200 max. I've bought 2 vehicles before, this brand new and this was the worst experience I've ever had! Will not be coming here ever again, oh and they also gave me the wrong mats for my vehicle, it says on the window sticker that they would give me Z71 all weather mats and they gave me the regular Chevrolet logo mats, about 50 dollar difference. I've contacted them regarding that and it's been a month and no word, they keep telling me they ordered them and they're on back order, but funny enough, if I order them on the website they are available in a couple of days? Strange, just a bunch of liars. Also Noe this section is for you, you asked me to put you in the survey and I am, you're by far the worst person in the dealership, begging for perfect score, but when I ask about my mats you don't respond? Funny... Currently it's June 9th and I'm pretty sure I won't be getting anything! By the way this is going on the Google review as well! I'll keep y'all updated, also imagine trying to give a free full tank of gas to glaze your dealership with 5 stars and a perfect score on the review survey. No wonder y'all are the "best Chevrolet"dealer in town. 🤣😂 More
by Zo H
Employees Worked With
NOE Bazan
June 08, 2026
Lovey sales people really helpful got to be 1st sale for Mr.Zack helped me and cheer me so much I ended buying 2 truck but also with the help of Mr.Pratt Mr.Zack helped me and cheer me so much I ended buying 2 truck but also with the help of Mr.Pratt More
by Diana Hernanez
Employees Worked With
Zack
June 07, 2026
Great vibe. Great deal. Great to work with Abigail, she is new and is going to do well for both the dealership and the customers. I’m genuinely happy to have pur Great deal. Great to work with Abigail, she is new and is going to do well for both the dealership and the customers. I’m genuinely happy to have purchased my car from Capitol Chevrolet. More
by rolamson
Employees Worked With
Abigail, Moises, and Marcelo.
