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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,117 Reviews
Call Dealership (737) 219-7300
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,117 reviews

October 15, 2024

Excellent customer service. Best vehicle buying experience I have ever had. Shannon was excellent to deal with. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon
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Oct 16, 2024 -

Capitol Chevrolet responded

We're thrilled to hear you had such a positive vehicle buying experience and that Shannon made a great impression. Your satisfaction is our top priority, and we appreciate your kind words!

October 13, 2024

Great customer service. Daniel did a great job. And kept me informed during the whole process. More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Orosco
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Oct 15, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Daniel provided you with great customer service and kept you informed throughout the process. If you need anything else or have any further questions, please don’t hesitate to reach out. We look forward to serving you again!

October 13, 2024

Ashton was great to work with! He made our experience as easy as possible. He answered all of our questions and made sure we understood everything. Rafael in finance was also great More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton, Rafael
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Oct 15, 2024 -

Capitol Chevrolet responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Ashton and Rafael provided exceptional service and made your car buying process easy and enjoyable. It's great to know they were attentive to your questions and made your little one feel welcome! If you have any more feedback or need assistance in the future, feel free to reach out. Enjoy your new vehicle!

October 12, 2024

Great service on purchase. Happy with Shannon and David. Great job. This is my second truck purchase at Capitol. Second time was better than the first More

by Craigsmailbaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Shannon
Report | Print
Oct 14, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with Shannon and David during your recent purchase. It's wonderful to know that your second truck purchase was even better than the first! We truly appreciate your loyalty and look forward to helping you with your future vehicle needs. Enjoy your new truck!

October 10, 2024

Customer waiting area was clean and organized. Service rep was prompt and courteous. He arranged for service as soon as I arrived. More

by SamS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall service rep’s name.
Report | Print
Oct 11, 2024 -

Capitol Chevrolet responded

Thank you for your positive feedback! We're glad to hear that you had a pleasant experience in our clean and organized waiting area. It's great to know that our service rep was prompt and courteous in arranging your service. We appreciate your support and look forward to serving you again!

October 10, 2024

It was a unique experience. We were there late until 11pm! I'll remember that day for a while! They even made me sweat!!! 😅 More

by rolandbjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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Oct 11, 2024 -

Capitol Chevrolet responded

Thank you for your fun and memorable review! We’re glad to hear you had a unique experience with us, even if it was a late one! Your patience and sense of humor are greatly appreciated. If you need anything in the future, don’t hesitate to reach out. We look forward to seeing you again!

Oct 11, 2024 -

rolandbjr responded

Once again, thanks alot!

October 09, 2024

Noe is a great salesman. Very knowledgeable and helpful. The buying process was mostly painless. More

by Gblatx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe, Shannon
Report | Print
Oct 11, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Noe provided you with excellent service and made your buying experience mostly painless. Our team strives to be knowledgeable and helpful, and it’s wonderful to know that Noe delivered on that promise. We appreciate your feedback and look forward to serving you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out!

October 09, 2024

Exelent service fast perfect coustomer service on all its one dealer 100%recomendable thanks see you soon More

by torresalberto899@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Exelent coustomer service l was assisting all the staff including Lafayette turner jr he and his colleagues did the best job fast and efficient l give them all a #10 rating on the survey thanks
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Oct 11, 2024 -

Capitol Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and received fast, perfect customer service. Your recommendation means a lot to us, and we look forward to seeing you again soon! If there's anything else we can assist you with, don't hesitate to reach out.

October 07, 2024

Dealership corrected a situation in my final contract that was exactly what I asked for. More

by Hfrierson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip
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Oct 10, 2024 -

Capitol Chevrolet responded

Thank you for your feedback! We're glad to hear that our team was able to address the situation in your final contract to your satisfaction. We strive to ensure our customers have a positive experience, and your input is invaluable. If you need anything else, please don't hesitate to reach out!

October 03, 2024

Great sales service , car lot was organized well. We were able to test drive vehicles with no problems. Very friendly staff. More

by Danny.Zieger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The sales manager, I do not remember his name. Alejandra our sale rep and Marcelo Rosales our finance who was extremely wonderful to work with , to me he is a valuable asset to Capital Chevrolet.
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Oct 04, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our sales team and found the lot well-organized. It's fantastic to know that our friendly staff made your test drive experience enjoyable. If you have any more questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again!

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