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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,363 Reviews
Call Dealership (737) 219-7300
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,363 reviews

April 17, 2025

Dealership inflates the price of the vehicles with added unwanted options. Salesmen Jacob Nolan did not disclose this when we called dealership. We drove many miles for this car only to find this out. Th More

by jgonzo411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Nolan
Report | Print
Apr 21, 2025 -

Capitol Chevrolet responded

We’re sorry to hear that you feel this way about your recent experience. It’s important to us that all of our customers feel fully informed and supported throughout the sales process. We’d appreciate the opportunity to learn more about your visit and address your concerns directly. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com so we can review the situation further and work toward a resolution.

April 16, 2025

All good, the car in perfect condition . Great options , was really good all the thing More

by miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel and Joel
Report | Print
Apr 17, 2025 -

Capitol Chevrolet responded

Thank you for your feedback! We're happy to hear that everything went well and that you're enjoying your vehicle. It’s great to know the features and options met your expectations. We appreciate you choosing us and hope you continue to enjoy your new car!

April 15, 2025

The service was great and friendly. The staff listened to my concerns and were helpful. More

by vchapmanrow50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure , Keren Bonilla
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Apr 16, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're glad to hear that our team provided great and friendly service and took the time to listen to your concerns. It's important to us that you feel heard and supported every step of the way. We appreciate your feedback and look forward to assisting you again in the future!

April 15, 2025

Capitol Chevrolet are very professional about their business and treated me very well. This was one of the most painless vehicle purchases I’ve made. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton
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Apr 16, 2025 -

Capitol Chevrolet responded

Thank you for your kind review! We're so glad to hear that your experience was smooth and professional from start to finish. Making a vehicle purchase should feel exciting and stress-free, and we're happy to know this was one of the most painless you've had. We appreciate you choosing us and hope you’re enjoying your new vehicle!

April 13, 2025

Capitol Chevrolet nos brindó una excelente atención; Alfredo y yo quedamos muy satisfechos con todo el equipo. More

by Omar Jose Gómez Romero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uriel Cedillo, Keren Bonilla
Report | Print
Apr 14, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that you were so satisfied with the service. It's always our goal to provide excellent care and support throughout every step of the process. We truly appreciate your kind words and look forward to welcoming you back in the future!

April 12, 2025

Hola buenas tardes, quisiera ver cómo me puedes ayudar, por qué en el año 2022 tuve la oportunidad de ir con ustedes y adquirir un vehículo nuevo en la sección de semi nuevos, debido a esto llegué con mi c More

by Nancy garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sarah
Report | Print
Apr 14, 2025 -

Capitol Chevrolet responded

We are sorry to hear about your concern regarding the financing of your 2022 vehicle purchase and the trade-in of your previous truck. We regret that you feel you were not treated fairly and that the loan structure was not clearly explained. We aim to provide transparent and honest service, and we apologize that you feel your experience did not meet those standards. We would like to investigate this matter thoroughly and understand the details of your transaction. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com, so we can discuss your situation and work towards a resolution.

April 11, 2025

Really fast and satisfied with vehicle! And the nicest representative that speaks bilingual Barbara was really helpful with me and my mother. More

by Yaquelin
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara Ulacia
Report | Print
Apr 14, 2025 -

Capitol Chevrolet responded

Thank you for your positive feedback! We're delighted to hear that you were satisfied with your vehicle and received fast service. We're especially pleased that Barbara was able to provide helpful assistance to you and your mother in both languages. We understand the importance of clear communication and are glad she made your experience a positive one. We appreciate you taking the time to share your experience!

April 11, 2025

Really fast and satisfied with vehicle! And the nicest representative that speaks bilingual Barbara was really helpful with me and my mother. Very honest & helpful! More

by Yaquelin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara Ulacia
Report | Print
Apr 14, 2025 -

Capitol Chevrolet responded

Thank you for your positive feedback! We're delighted to hear that you were satisfied with your vehicle and received fast service. We're especially pleased that Barbara was able to provide helpful assistance to you and your mother in both languages. We understand the importance of clear communication and are glad she made your experience a positive one. We appreciate you taking the time to share your experience!

April 10, 2025

Estoy super contenta, es una gran agencia la recomiendo al 100 %,muy complacida con su atención y su trabajo. More

by yelenacallamo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Report | Print
Apr 11, 2025 -

Capitol Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you're happy with your experience. Your recommendation means a lot to us, and we're grateful for your trust in our team. We're always here to provide great service whenever you need us!

April 07, 2025

Mark was great sales rep, he helped with all the questions and made the process easy. More

by Abhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 08, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're so glad to hear that Mark made the process smooth and easy for you. His dedication to helping with all your questions truly stands out, and we appreciate you recognizing his efforts. If you need anything else, don’t hesitate to reach out!

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