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Capitol Chevrolet

Austin, TX

4.8
2,282 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,282 reviews

February 21, 2025

This is my second purchase and the service is absolutely excellent! Totally recommend this dealership! More

by Fernando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Feb 24, 2025 -

Capitol Chevrolet responded

Thank you for your amazing feedback and for choosing us for your second purchase! We’re thrilled to hear that your experience was excellent. Your recommendation means a lot to us, and we truly appreciate your continued trust in our dealership. We look forward to serving you again in the future!

February 19, 2025

Very nice people and only complaint was interest rates but great place overall and love my car More

by texashunter76401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 20, 2025 -

Capitol Chevrolet responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our team and are enjoying your new car. We understand that interest rates can be a concern, and we appreciate your understanding. If there's anything further we can do to assist, please don’t hesitate to reach out. We look forward to serving you again!

February 16, 2025

There customer service needs to improve before I can think about going back. If I purchase a new vehicle from you, you should treat that customer right because not only did I purchase one but I have got More

by emily78702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keren Bonilla
Feb 20, 2025 -

Capitol Chevrolet responded

Thank you for your feedback, and we truly apologize for your recent experience. As a valued customer, we understand the importance of treating you with the utmost respect and appreciation, especially considering your loyalty with multiple vehicle purchases. We would like the chance to make this right. Please contact Mark Klingele at Mklingele@capitolchevy.com so we can address your concerns and work to restore your confidence in our service.

Feb 20, 2025 -

emily78702 responded

I do appreciate your response and will contact you

February 14, 2025

Noe- Freddy was a great salesman always transparent and willingness to listen and explain. Free tank of gas! More

by Pat_rodriguez2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Brown
Feb 14, 2025 -

Pat_rodriguez2003 responded

Thank you Freddie, Lamare and Noe for nice experience on purchasing my new Chevy. Good transparency to your customers.

Feb 18, 2025 -

Capitol Chevrolet responded

Thank you for the amazing review! We're thrilled to hear that Noe, Freddy, and Lamare provided you with a transparent and attentive experience. It’s always our goal to listen to our customers and make sure everything is clearly explained. We truly appreciate your kind words and look forward to assisting you again in the future!

February 12, 2025

2024 Chevy Colorado, first oil change. LOTS of service staff at their desks. My service tech was nice. The service was fast (less than one hour) The waiting area was sparse, only one TV More

by timcrain10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Feb 13, 2025 -

Capitol Chevrolet responded

Thanks for your feedback, Tim! We're glad to hear about your positive experience with our service team and efficiency. We appreciate your thoughts on the waiting area and will consider improvements to enhance our customers' experience. Your input is valuable to us!

February 11, 2025

Blake Engles did an amazing job for us as we purchased our first belrand new car. He made the car buying experience truly amazing. Thank-you to Blake and his team. More

by mica.snell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Engles
Feb 12, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Blake and the team made your first car-buying experience amazing. Welcome to the family, and enjoy your new ride!

February 10, 2025

It was very easy to set up my courtesy first time oil change online on The Chevy app. I pulled up in line and was taken care of pretty quickly and told to have a seat and they would get to my car as quic More

by kathyinkyle08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas erwin
Feb 12, 2025 -

Capitol Chevrolet responded

Thank you so much for your fantastic review! We’re so glad to hear that you had a smooth and enjoyable experience setting up your courtesy oil change through the Chevy app and that Nicholas Irwin provided such great service. We truly appreciate your kind words and are thrilled that you felt well taken care of. If you ever need anything else, don’t hesitate to reach out – we’re here to help!

February 10, 2025

Wow! ! I have traveled to many Chevrolet dealerships across this country during my travels, and Capitol Chevrolet has been my most pleasurable experience y More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Erwin, Keren Bonilla
Feb 11, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that Nicholas and our team provided you with such outstanding service during your travels. We understand how stressful an unexpected repair can be, and it’s great to know that Nick went above and beyond to get you back on the road quickly. Your kind words mean a lot, and we truly appreciate your recommendation. If you're ever in the area again, we’d love the opportunity to assist you! Safe travels!

February 09, 2025

Had a wonderful experience and the process was quick and painless. Would highly recommend to anyone looking to purchase a vehicle. More

by Margierios2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark and Alexis
Feb 10, 2025 -

Capitol Chevrolet responded

We're so glad to hear that you had a wonderful and seamless experience with us! Making the car-buying process quick and hassle-free is our goal, and we truly appreciate your recommendation. Enjoy your new vehicle, and let us know if we can assist you in the future!

February 09, 2025

Amazing service. Staff was friendly and knowledgeable. We loved the experience it was easy and fast. Highly recommend. More

by Johanna Salinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ayala
Feb 10, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience with us! We're so happy to hear that you enjoyed the service and found our staff friendly and knowledgeable. It's great that the process was easy and fast for you. We truly appreciate your recommendation and look forward to serving you again!

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