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Capitol Chevrolet

Austin, TX

4.8
2,298 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,298 reviews

March 06, 2025

They’re fast and friendly answered all my questions. I love their selections of trucks that they have and they’re welcome to work with you for any and all needs. I love my Capital Chevrolet. More

by dj_madness_ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah was the gentleman that helped me, Keren Bonilla
Mar 07, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you found our team fast and friendly, and that we were able to answer all your questions. It's great to know you love our selection of trucks and that we could assist you with your needs. We look forward to seeing you next time!

March 05, 2025

Johnny and Joel Perez help me a lot for what I was looking for they need a good raise so thank yall also Mr. Ayala that help me with singing he also deserve a raise please so thank yall very much? More

by aliciasaenz687
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny and Joel Perez and Mr.Ayala
Mar 06, 2025 -

Capitol Chevrolet responded

Thank you for your kind words about Johnny, Joel Perez, and Mr. Ayala. We appreciate your feedback and will ensure that your compliments are passed along to them. Your satisfaction is important to us, and we are glad we could assist you in finding what you were looking for.

March 04, 2025

I was not expecting to buy a brand new car but I did. Quincy was great, heard what I wanted and he delivered. Great experience! More

by dsotoderma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy Mays
Mar 06, 2025 -

Capitol Chevrolet responded

Thank you for sharing your wonderful experience with Quincy. We are thrilled to hear that he understood your needs and helped you find the perfect car. Your satisfaction is our priority, and we appreciate your feedback!

March 03, 2025

This dealership is worst then a debt agency calling you messaging you 6-7 pm at night to rate your experience. If I felt my experience was worth rating good or bad I would of. I was hounded many times sinc More

by Trax25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Mar 06, 2025 -

Capitol Chevrolet responded

We are sorry to hear about your experience. We take your feedback seriously and would like to address your concerns. Please reach out to Mark Klingele at Mklingele@capitolchevy.com for further assistance.

March 03, 2025

Had a great experience with everyone at capitol Chevrolet. Would work with everyone here again. More

by Guswatkins_62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David villado
Mar 06, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with everyone during your visit. We look forward to working with you again in the future.

March 01, 2025

Was one of the least painful car buying experience. Ha! Our salesman, Rafael, was awesome. More

by Rhyansmimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael, Marty
Mar 04, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We are thrilled to hear that your car buying experience was one of the least painful and that Rafael provided awesome service. We appreciate your feedback and look forward to serving you again in the future.

February 28, 2025

Service advisor Mustafa was very helpful in explaining my vehicle needs and requirements. Scheduling was easy by phone. More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, Mustafa
Mar 04, 2025 -

Capitol Chevrolet responded

Thank you for your kind words about Mustafa's assistance. We are glad to hear that scheduling was easy for you. Your satisfaction is our priority, and we look forward to serving you again in the future.

February 28, 2025

Title: Misleading Sales Tactics, Forced Warranties, and Poor Customer Service at Capital Chevrolet** **Review:** I purchased a 2025 Corvette Stingray from Capital Chevrolet in Austin, Texas, on Janua More

by kevmooren
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Chucky, Luis Chavez, Marty Veliz
Mar 04, 2025 -

Capitol Chevrolet responded

We sincerely apologize for the frustrating experience you had during your recent purchase, and we understand how disappointing it must be to feel misled in such an important transaction. The issues you've mentioned, including the unwanted warranties and discrepancies in the financial paperwork, are concerning, and we take your feedback very seriously. We want to make things right and ensure that you are fully satisfied with your purchase. Please contact our Customer Relations department at customerrelations@capitolchevy.com so we can address your concerns and resolve this matter to your satisfaction. Thank you for bringing this to our attention, and we appreciate the opportunity to improve our processes moving forward.

February 27, 2025

really incredible service department! always busy, but always stanton’s to every need we have! More

by plally66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
Feb 28, 2025 -

Capitol Chevrolet responded

Thank you for the fantastic feedback! We're thrilled to hear you had such a positive experience with our service department. Our team works hard to meet your needs, and it's great to know their efforts are appreciated. Looking forward to serving you again!

February 27, 2025

They're Very helpful & Knowledgeable with what you need done for maintenance. I've had a good experience this time. Mustafa got my truck worked on very quickly when I needed it done in a pinch! I highly re More

by justingass007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa , Keren Bonilla
Mar 03, 2025 -

Capitol Chevrolet responded

Thank you for your great feedback! We're so glad to hear that Mustafa and his team were able to assist you quickly and effectively with your truck’s maintenance. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service in the future!

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