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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,117 Reviews
Call Dealership (737) 219-7300
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,117 reviews

October 19, 2024

Nick Erwin took care of all of my needs in the service department. He is the best I've ever worked with. Smart, very polite and knew what he was doing. More

by Debb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Erwin
Report | Print
Oct 21, 2024 -

Capitol Chevrolet responded

Thank you for the wonderful feedback! We’re thrilled to hear that Nick exceeded your expectations and took great care of all your needs in the service department. It’s fantastic to know he provided smart, polite, and knowledgeable service. We appreciate your kind words and look forward to assisting you again in the future!

October 18, 2024

The service tech Lafayette was very nice and professional. The service was done quickly. I was happy with my experience at the dealership overall. More

by Rachael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette Turner Jr
Report | Print
Oct 21, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We're glad to hear that Lafayette provided you with professional and quick service. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to serving you again in the future!

October 18, 2024

Welcoming, courteous, problem solvers, easy to work with, smart, hard working, approachable, knowledgeable, experienced, professional. More

by barbara.tejero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro, Mo
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Oct 21, 2024 -

Capitol Chevrolet responded

Thank you for such a fantastic review! We're thrilled to hear that you found our team to be welcoming, courteous, and knowledgeable. Our goal is to provide a smooth and professional experience for all our customers, and it’s wonderful to know we hit the mark with you. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 17, 2024

The service and great and the people who attend to you are awesome and very quick service. More

by vicente_terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Oct 21, 2024 -

Capitol Chevrolet responded

Thank you for your fantastic review! We’re delighted to hear that you had a great experience with our service and that our team provided quick and awesome assistance. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. If you need anything else in the future, please feel free to reach out. We look forward to seeing you again soon!

October 17, 2024

Thank y'all for coming through for me y'all are helpful all staff was so much helpful I love my new truck once more I'm so pleased.God Bless Y'all More

by Lonnieram69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dami
Report | Print
Oct 21, 2024 -

Capitol Chevrolet responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team was helpful and that you love your new truck. Your satisfaction means the world to us, and we appreciate your kind words. If you need anything else in the future, please don’t hesitate to reach out. God bless you too, and we look forward to serving you again!

Oct 21, 2024 -

Lonnieram69 responded

Thank you so much I'm so happy with my new Colorado

October 17, 2024

KC Luna was absolute help and did a great job getting me in and out for my oil change. More

by DiazDDJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KC Luna
Report | Print
Oct 18, 2024 -

Capitol Chevrolet responded

Thank you for your great review! We're thrilled to hear that KC provided you with excellent service during your oil change and helped you get in and out quickly. Our team aims to make every visit efficient and pleasant, and it’s wonderful to know we succeeded. If you need any further assistance, please don't hesitate to reach out. We look forward to seeing you again!

October 17, 2024

Great experience! Staff were very friendly and the service was quick and easy! Would highly recommend! More

by Katherinedonov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Oct 18, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our friendly staff and that the service was quick and easy. Your recommendation means a lot to us! If you need anything else or have questions in the future, please feel free to reach out. We look forward to seeing you again!

October 17, 2024

The service was top notch! Communication was easy and seamless and the personal touch was highly appreciated. They really care! More

by Tahoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 18, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We're delighted to hear that you experienced top-notch service and appreciated the seamless communication and personal touch. Our team genuinely cares about our customers, and it’s great to know that it made a difference for you. We look forward to serving you again in the future!

October 17, 2024

Great team! ! The Management is awesome too. We've only had good experiences here. I highly recommend Capitol Chevrolet. More

by carmen.rosario1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Oct 18, 2024 -

Capitol Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that you’ve had such positive experiences with our team and management. Your recommendation means a lot to us! If you need anything in the future or have any questions, don’t hesitate to reach out. We look forward to serving you again!

October 16, 2024

Beware stay away from this business. A cautionary note is advised when dealing with this dealership. Initially, I was eager to acquire a 2024 C8 Corvette at a discounted price of $7,700 More

by Mauro Narvaez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexis Ramos
Report | Print
Oct 18, 2024 -

Capitol Chevrolet responded

Mauro, transparency is crucial to us, and it seems that there were misunderstandings regarding pricing and financing options. We strive to ensure that all our customers have a clear understanding of any fees and plans involved in their purchases. Your concerns about the military discount eligibility and additional features are also important, and we take them seriously. To address these issues directly and work towards a resolution, we recommend contacting our Customer Relations department at customerrelations@capitolchevy.com.

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