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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.7
2,738 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,738 reviews

June 04, 2026

Only one is needed OUTSTANDING . I cannot say anymore. Fast ,prompt , courteous , very easy to talk to More

by pdebra237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler and Polk
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Jun 10, 2026 -

Capitol Chevrolet responded

Thank you for your review! We deeply appreciate you taking the time to share your outstanding experience with us. It's wonderful to hear that our team provided you with fast, prompt, and courteous service that exceeded your expectations. Your kind words about how easy we were to talk to truly reflect the authentic and professional service we strive to deliver every day. We're honored to have earned your trust and look forward to continuing to serve you with the same level of excellence in the future.

June 04, 2026

Very happy with customer service. I appreciate the calls keeping me updated on my vehicle’s service More

by Donshirlamitrani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
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Jun 10, 2026 -

Capitol Chevrolet responded

We are honored to receive your positive feedback about your service experience. It's wonderful to hear that our customer service team met your expectations and that you found value in our communication throughout your vehicle's service process. Your satisfaction is important to us, and we're grateful that our team was able to provide you with the attentive service you deserved. Thank you for taking the time to share your experience with us.

Jun 11, 2026 -

Donshirlamitrani responded

I k was great

June 01, 2026

Where to start? Same old sale tactics. Bait and switch ("The one you want is no longer available"). Inflated prices for "optional dealership installed components" More

by fnkjv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kurt and Frank
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Jun 08, 2026 -

Capitol Chevrolet responded

We are disappointed to hear about the challenges you experienced during your visit. We understand your frustration. We take your feedback seriously and would like to discuss this further and work towards a resolution. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com so we can better understand what happened and address your concerns. We're glad to hear that you're happy with your vehicle, and we appreciate you taking the time to share your experience with us.

May 31, 2026

They got me in and out quickly after finding my issue with my car. My service advisor Jose Medina was very professional and pleasant 5* for him More

by donnashepard30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Medina
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Jun 08, 2026 -

Capitol Chevrolet responded

We are grateful for you taking the time to share your positive experience with us. It's wonderful to hear that we were able to quickly diagnose and resolve the issue with your car, getting you back on the road efficiently. We're especially pleased to know that Jose provided you with professional and pleasant service throughout your visit. Your feedback about the quality of service you received means a great deal to us and reinforces our commitment to delivering exceptional customer care.

May 31, 2026

My experience with Capitol Chevrolet from my salesman Quincy to my finance advisor Jesse was great. Quincy worked with us to make the best deal and Jesse found the best financing for us. I was able to s More

by bruce2ww
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy, Jesse
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Jun 08, 2026 -

Capitol Chevrolet responded

Thank you for sharing your wonderful experience! We are thrilled to hear that Quincy and Jesse provided you with exceptional service throughout your vehicle purchase. It's fantastic that they were able to work with you to find the best deal and financing options, resulting in such significant savings. Your positive feedback about our team's dedication to helping you achieve the best possible outcome truly means the world to us. We take great pride in ensuring our customers have outstanding experiences, and it's clear that Quincy and Jesse exemplified our commitment to excellent service. Enjoy your new Traverse!

May 30, 2026

Good people, help out to find the best car. Good communication, give more details about the vehicle. More

by Eric Igiehon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
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Jun 04, 2026 -

Capitol Chevrolet responded

Thank you for taking the time to share your positive experience. We are delighted to hear that our team provided you with excellent service in helping you find the best vehicle for your needs. Your feedback about our good communication and detailed information sharing truly means a lot to us. We take pride in connecting with our customers authentically and ensuring that every interaction is both professional and supportive. It's wonderful to know that our approach made a positive difference in your car-buying experience, and we appreciate you recognizing our team's dedication to helping you make an informed decision.

May 30, 2026

Angel Morales did an excellent job with all of this. Customer service was great and helped me out so much!! More

by lawrenceroberts5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Morales
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Jun 04, 2026 -

Capitol Chevrolet responded

We are ecstatic to hear about your positive experience with Angel and our team. It's wonderful to know that you received excellent customer service and felt well taken care of throughout your visit. Your feedback about Angel's outstanding work and our team's helpfulness means a great deal to us. We strive to provide every customer with the same level of professional, caring service you experienced, and it's gratifying to know we met your expectations.

May 29, 2026

Everyone wss so friendly and respectful . They took care of me immensely no long wait. Thanks again More

by liz.chacon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Musafa
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May 29, 2026 -

Capitol Chevrolet responded

We genuinely admire your feedback and are delighted to hear about your positive experience at Capitol Chevrolet. It means so much to us that our team was able to provide you with friendly, respectful service while ensuring you didn't have to wait long.

May 28, 2026

I had a fantastic experience at Capitol Chevrolet. I reside in Georgia, but found a great deal online for a Chevrolet Traverse that I wanted. I was able to work with them and get the out of state deal More

by kevst7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Jessie Polk
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May 29, 2026 -

Capitol Chevrolet responded

We are delighted to hear about your fantastic experience with Capitol Chevrolet! It's wonderful that we could work with you to complete an out-of-state deal with minimal complications and provide you with a competitive price that exceeded your expectations. We truly appreciate customers like you who take the time to share their positive experiences.

May 27, 2026

The employees were very helpful and nice! It was a positive experience! Would definitely recommend! More

by Sgensler11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail and Tyler
Report | Print
Jun 03, 2026 -

Capitol Chevrolet responded

Thank you for sharing your wonderful feedback about your experience with us! We are absolutely thrilled to hear that our team members were helpful and nice throughout your visit. Creating positive experiences for our customers is at the heart of what we do, and it means the world to us when that effort is recognized. Your recommendation truly makes our day, and we look forward to continuing to serve you with the same level of care and professionalism. We appreciate you taking the time to share your experience with others.

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