Capitol Chevrolet

Delivered excellent service as well excellent customer service. They accommodated the service appointment around my schedule and were attentive to my needs service. They accommodated the service appointment around my schedule and were attentive to my needs More

The communication was poor and the service was unreliable. The serviceman ran diagnostics knowing that part was not GM part. unreliable. The serviceman ran diagnostics knowing that part was not GM part. More

Amazing customer service. Especially by Roberto in the service department. He went above and beyond to help me out. Especially by Roberto in the service department. He went above and beyond to help me out. More

A very nice and welcoming place they are ready to help you if you plan on purchasing a car and they are very friendly and helpful with any question you have you if you plan on purchasing a car and they are very friendly and helpful with any question you have More

Wonderful experience made me feel like i was really welcome and enjoyed how everyone was friendly welcome and enjoyed how everyone was friendly More

Excellent customer service, made us feel comfortable and at ease. I would recommend this dealership in to family and friends. at ease. I would recommend this dealership in to family and friends. More

Nick listened and assisted in having my vehicle serviced today 11/11/2024 in regards to my continuing issues in have my left rear tire continuing to have air pressure added. His concern for my safety was today 11/11/2024 in regards to my continuing issues in have my left rear tire continuing to have air pressure added. His concern for my safety was very appreciated. I would gladly recommend Nick to family and friends to Capital Cheverolet. More

Great customer service very friendly and fast service. Would definitely go back . My experience was amazing with nice expressos drinks . Would definitely go back . My experience was amazing with nice expressos drinks . More

After visiting 2 previous dealerships we were happy to find one willing to work with us on a deal. Our sales person, Ashton was awesome. He quickly understood what we wanted and found just the truck for u find one willing to work with us on a deal. Our sales person, Ashton was awesome. He quickly understood what we wanted and found just the truck for us. He didn't waste time and got our deal written up. Unfortunately, we had some issues in finance when we were offered a warranty product, accepted the offer, and then were told the re had been a mistake in the calculations. We ended up speaking with Director Chavez who adjusted the numbers until the math worked out the way we had agreed. I'm grateful that the errors was corrected and we got the deal as offered to us, just wish it hadn't taken so long. The math error added about an extra hour to the visit and put us way behind in getting home. The whole process shouldn't have taken so many hours since we did our homework and knew exactly what we wanted and the prices we wanted to pay. Glad it worked out. Ashton though, did great work. The wheel locks that were listed on the window sticker and that we paid for-- were not on the truck and we received no key. Now we have to drive clear across town for these when they were listed as equipment on the vehicle, but were not. Lastly, the music playing in the dealership is entirely too loud and very distracting. It's hard to think about making a major purchase with the music going and sounding like a circus. Have you all ever heard of people who have autism or who are on the autism spectrum? You should look into what "oversensory stimulation" means. People with ASD can get overwhelmed with too much fluorescent light and too much loud noise. This can cause sensory overload abd is very distressing to someone with autism. There is no way anyone with Autism could spend the hours we spent in that dealership with the music so loud and constant. Likely, it would be impossible for anyone with ADS to work there. The purpose is to buy and sell cars. Making deals requires people are able to think and process what's going on. The loud music makes this very difficult for someone who is not autistic, but nearly impossible for someone who is. Thank you for your consideration. More

I have bought four cars from Capitol Chevy and I chose them for the service on all of them. I have many choices to take my vehicles to for service and I chose Capitol for their reputation. John Jarvis is them for the service on all of them. I have many choices to take my vehicles to for service and I chose Capitol for their reputation. John Jarvis is an excellent example of a service manager. He goes above and beyond for his clients. More