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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,680 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,680 reviews

April 01, 2026

From the get go karla provided me with exceptional service along with the finance team. They were both very transparent and they know how to treat their clients. Strongley recommended. More

by jeca.salazar1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla
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Apr 10, 2026 -

Capitol Chevrolet responded

We are overjoyed to hear about your wonderful experience with our team. Your kind words about receiving exceptional service and the transparency you experienced truly mean a lot to us. We're thrilled that both our sales and finance teams were able to provide you with the quality care you deserved throughout your visit. Thank you for taking the time to share your positive experience and for recommending Capitol Chevrolet to others.

April 01, 2026

Dealer refused to honor cars. com price. I emailed the dealer before making the 45 minute drive and was told that they would honor the cars.com price. We spent over 2 hours at the More

by karindemery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
A Gomez
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Apr 01, 2026 -

Capitol Chevrolet responded

We understand how important clear and consistent pricing is when making a purchase decision. Our team strives to ensure all information is accurate and aligned throughout the process, and we appreciate you bringing this to our attention. Feedback like this helps us improve communication and transparency for future experiences. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com so we can review the details with you.

April 01, 2026

Excellent dealer number 1 en Austin Texas really like I want to come back ag More

by alfredojaimes78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana
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Apr 10, 2026 -

Capitol Chevrolet responded

We are honored to hear that you consider us the top dealer in Austin. Your enthusiasm about returning to Capitol Chevrolet truly means the world to our team. We work hard to provide exceptional service that earns this kind of recognition from valued customers like yourself. Your positive experience reflects our commitment to being the dealership you can trust for all your automotive needs. We look forward to welcoming you back soon.

March 31, 2026

Excellent service family friendly, buying my next car from Capital Chevrolet. Can't wait to get my next car. More

by caguirre66.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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Apr 17, 2026 -

Capitol Chevrolet responded

Thank you so much for the fantastic feedback! We are thrilled to hear that you felt our family-friendly atmosphere and appreciated our service. We are honored that you’ve already decided to make Capitol Chevrolet your home for your next vehicle purchase. We can’t wait to work with you again and help you find that next perfect car!

March 30, 2026

Every one at dealership was very polite and eager to provide assistance. Very professional and clean More

by hernandeztomas685
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Barragan and Valeria Trevino
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Apr 17, 2026 -

Capitol Chevrolet responded

Thank you for sharing your experience! We are delighted to hear that you found our team to be so polite and eager to help. Maintaining a professional and clean environment is very important to us, and we are glad that those efforts were reflected in your visit. We truly appreciate your positive feedback and look forward to assisting you again whenever you need us!

March 30, 2026

Super helpful and professional. Kept me apprised the entire time with updates.I was impressed. More

by koffeeislife317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 17, 2026 -

Capitol Chevrolet responded

Thank you so much for the kind feedback! We are thrilled to hear that you found our team to be professional and helpful. Keeping you well-informed throughout the process is a top priority for us, and we are glad that our communication made a positive impression. We truly appreciate your business and look forward to assisting you again whenever you need us!

March 28, 2026

They do good work, they get rightto work. I also have faith that my car is fixed right. Thanks More

by Clydemorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crizelda
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Apr 17, 2026 -

Capitol Chevrolet responded

Thank you so much for the kind feedback! We are thrilled to hear that you value the quality of our work and the efficiency with which we get the job done. Providing you with the peace of mind that your vehicle is fixed right the first time is our top priority, and we are honored to have earned your trust. We truly appreciate your business and look forward to assisting you again in the future!

March 27, 2026

Worst Experience Encounter with CAPITOL CHEVROLET ON MY NEW COLORADO THAT THE TRANSMISSION FAILED TO PERFORM!!! More

by Arturo Contreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TYLER & MUSTAFA
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Apr 17, 2026 -

Capitol Chevrolet responded

We are very sorry to hear about the trouble you have experienced with your new Colorado’s transmission. We understand your frustration. We take these matters very seriously, and would appreciate the opportunity to discuss this further with you. Please reach out to Robin Rocha at Rrocha01@capitolchevy.com at your earliest convenience so we can address your concerns immediately. We look forward to hearing from you.

March 27, 2026

The salesman was knowledgeable and was a good communicator. The whole experience was good all together More

by dosxx63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshaun
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Apr 17, 2026 -

Capitol Chevrolet responded

Thank you for the kind feedback! We are so glad to hear that you had a positive experience and that our team member was able to provide you with knowledgeable and clear communication throughout the process. We strive to make every interaction smooth and informative, and it’s wonderful to know we hit the mark for you. We truly appreciate your business and look forward to seeing you again!

March 24, 2026

Deceptive practices with Finance manager. I did not receive full itemized charges when purchased (missing page 2) and was stapled together on original paperwork. Only received full itemizatio More

by Senior citizen
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Marcella Rosales
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Apr 17, 2026 -

Capitol Chevrolet responded

We are truly sorry to hear that you are not satisfied with your experience. Providing transparent, honest service is a foundational value of our dealership, and what you've described is certainly not the level of service we strive to provide. We take your concerns very seriously and would like the opportunity to discuss this further with you. Please contact our Customer Relations department at customerrelations@capitolchevy.com so we can investigate what occurred and work towards a resolution.

Apr 18, 2026 -

Senior citizen responded

I just sent email as instructed to: Customerrelations@capitolchevy.com And received response email address Does Not Exist. The GM nor Finance Manager has not returned my call to date April 18,2026 and I purchased vehicle 2/21/26. I do not have time to waste on the truly lack of customer service at Capitol Chev Austin TX ii would have expected an apology and a phone call no less. Nancy Nash Owner should be aware of the substandard services at her dealership.

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