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Capitol Chevrolet

Austin, TX

4.8
2,177 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,177 reviews

December 09, 2024

Nicholas provided the best customer service I’ve ever had by a Chevrolet dealer. The warranty from Route 66 went really smooth and he was familiar with the warranty provider. All I did was take my car in war More

by Riojas44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Dec 10, 2024 -

Capitol Chevrolet responded

Thank you for sharing your positive experience! We're thrilled to hear that Nicholas provided you with the best customer service you've had at a Chevrolet dealership. It's great to know that the warranty process went smoothly, and we're glad everything was taken care of efficiently. We'll be sure to pass along your kind words to Nicholas. We look forward to serving you again in the future!

December 08, 2024

I purchased a 2025 Equinox yesterday at Capitol Chevrolet. Worked with Barbara and Alejandra - both are very courteous, professional, and helpful. We got the vehicle we wanted at a very reasonabl More

by SamD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara, Alejandra Parra, Marcelo (Finance), Keren Bonilla
Dec 10, 2024 -

Capitol Chevrolet responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Barbara and Alejandra provided courteous, professional, and helpful service to help you find the perfect 2025 Equinox at a great price. It’s also great to know that Marcelo in our finance department made the process smooth and efficient for you. We truly appreciate your kind words and your business. Congratulations on your new Equinox, and we hope it brings you many enjoyable miles! If you need anything in the future, don’t hesitate to reach out.

December 08, 2024

Excellent service on handling my recall on my GMC 2022 pickup truck,It was done quick. More

by Abie Munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Dec 10, 2024 -

Capitol Chevrolet responded

Thank you for your feedback! We're glad to hear that your recall service was handled quickly and efficiently. Providing prompt and reliable service is important to us, and we’re pleased that we met your expectations. If you need any further assistance or service in the future, please don’t hesitate to reach out. We’re here to help!

December 08, 2024

Don was a great help and was very low pressure. Great first car buying experience! More

by bretthartgrove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
Dec 10, 2024 -

Capitol Chevrolet responded

Thank you for sharing your experience! We’re thrilled to hear that Don made your first car buying experience a great one. We strive to make the process as smooth and enjoyable as possible, and it’s wonderful to know that Don was able to assist you in a low-pressure, helpful way. Congratulations on your new car, and we look forward to serving you again in the future!

December 07, 2024

Advisors are very professional, courteous and go above the grade to make sure they are giving you best of service. More

by jackylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette John and KC , Keren Bonilla
Dec 07, 2024 -

jackylou responded

I've completed the suvey to the best of my knowledge. The service department is GREAT!!!

Dec 09, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that our advisors provided you with professional and courteous service. We strive to go above and beyond to ensure our customers receive the best experience possible, and it’s great to know we met your expectations. We look forward to serving you again in the future!

December 07, 2024

Casey in the service department was great and very polite! He also serviced our truck and had the same great service. More

by lisette.padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Luna
Dec 09, 2024 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that Casey provided great service and was polite throughout the process. We're also glad to know that your truck was serviced to your satisfaction. We appreciate your kind words and look forward to serving you again in the future!

December 06, 2024

I live in the DFW area and found the vehicle on the AutoTrader app. We worked the entire deal via emails texts and phone calls. I provided the team with what I was looking for and we negotiated a deal More

by john.hughes83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Dec 09, 2024 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're so glad to hear that our team was able to work with you to find the right vehicle and negotiate a deal that you were happy with. It's wonderful to know you felt respected and never pushed during the process. We truly appreciate your recommendation and look forward to assisting you again in the future!

December 05, 2024

BECAUSE OF THE PROFESSIONAL EXPERT ADVISE & KNOWLEDGE FROM MR FERNANDEZ, I WILL CONTINUE TO HAVE MY VEHICLE SERVICED WITH MR FERNANDEZ AT CAPITOL CHEVY. HE IS THE SERVICE DEPTARTMENT AT CAPITOL CHEVY. TH More

by AOF8813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALBERTO FERNANDEZ
Dec 06, 2024 -

Capitol Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that Mr. Fernandez provided you with excellent service and advice. We'll be sure to pass along your appreciation to him. We look forward to continuing to serve you and your vehicle. Wishing you a Merry Christmas as well!

December 05, 2024

Muy bueno su servicio muy hamables gracias me gustó el trató y su servicio también More

by gaudiscrespo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nahomi, Keren Bonilla
Dec 06, 2024 -

Capitol Chevrolet responded

¡Gracias por tus amables palabras! Nos alegra mucho saber que tuviste una experiencia positiva con nuestro equipo. Agradecemos mucho tus comentarios y nos alegra saber que quedaste satisfecho tanto con el servicio como con el trato que recibiste. ¡Esperamos poder atenderte nuevamente en el futuro!

December 04, 2024

Personal was very caring and professional , they took my truck right away to get service, took about the time they told me is was going to take More

by Rodolfo Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Dec 06, 2024 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're glad to hear that our team was professional and took great care of your truck. It's great to know that we met your expectations with both timing and service. If you need anything else in the future, feel free to reach out!

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