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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,119 Reviews
Call Dealership (737) 219-7300
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,119 reviews

November 14, 2023

Outstanding service . From start to finish . I can't speak for everyone , but , I was pleased with my service . More

by larrydgordon007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor , Alberto .
Report | Print
Nov 14, 2023 -

larrydgordon007 responded

Capitol Chevrolet , you're a winner . Outstanding service . My service Advisor , Alberto - very much on the ball . From the time my vehicle rolled into the shop and out . Alberto , closed the deal by sending the Uber driver right away . Special thanks , to Hilda ( cashier ) for assisting me on how to find my coupons in the ph . Way to go Hilda . Very professional lady .

Nov 14, 2023 -

larrydgordon007 responded

Good job you guys ! Way to go .

Nov 15, 2023 -

Capitol Chevrolet responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations!

November 13, 2023

Convenient and easy to get appointment. Greeted upon arrival . Ivon is a we excellent service advisor . More

by stevefarber1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivon Gomez
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Nov 15, 2023 -

Capitol Chevrolet responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations!

November 10, 2023

I’m pleased with the generous attention I feel just in the presence of all your people. I’m always treated with great attention. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 10, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support! Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence!!

November 09, 2023

My service was completed timely and courteously. I work a full time job and getting in and out quickly is important when you have to return to work. Staff greets you promptly and always friendly and More

by lmnrcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 10, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support! Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence!!

November 09, 2023

I’m the proud new lease owner of a Fountain blue 2024 Equinox. This is my second lease with them. The sales team and Finance people were wonderful. Marcos and Alexis make a great team. Knowledgeable and More

by Peggiekrueger7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Palomares, Alexis Ramos
Report | Print
Nov 10, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support! Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence!!

November 09, 2023

Dwayne Stewart was awesome, kind and made me at ease on the process! Thank you so much! More

by kmanry111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Stewart
Report | Print
Nov 10, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support! Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence!!

November 08, 2023

Excellent Customer Service! It seems to me that there is a new Management. Had a horrible experience the last time. Mercedes is a great professional! Much appreciated! More

by Di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 08, 2023 -

Di responded

What a great change in Customer Service! Thanks to new Management?? I think. I am now pleased with your excellent Customer Service. Big thanks to Mercedes for her perception, care, respect, and much more. Also, big thanks to the technical staff for taking such a good care of my beloved Traverse.

Nov 10, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support! Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence!!

November 08, 2023

One great spot to car shop, purchase and maintenance on any car you buy there! More

by Rccola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Luna
Report | Print
Nov 10, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support! Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence!!

November 08, 2023

Mercedes was an absolute professional who knows how to treat people and take care of them and their needs. More

by Debb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse and Marty
Report | Print
Nov 10, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support! Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence!!

November 07, 2023

Very understanding and patient and also finds alternatives to helping and gaining a new customer More

by m.ahernandez512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas, Corey Frye
Report | Print
Nov 10, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support! Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence!!

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