Back

Capitol Chevrolet

Austin, TX

4.8
2,119 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 2,119 reviews

December 03, 2023

Tristen Woods, Isaiah Hinton, and Ian Robertson were easy to work with and made the entire experience worthwhile. Tristen's knowledge about EVs was a critical factor in our decision to buy. Ian was pleasant More

by Kalomiris2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Robertson, Tristen Woods, Isaiah Hinton
Dec 04, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 02, 2023

Very amazing people , they took their time to explain my options and kept updating me on the approval and the next steps More

by garciajuana1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Paredes, Joana Bonola
Dec 04, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 01, 2023

I really appreciated Alberto! ! The finance at this dealership is horrible! The service department is great! More

by loreenjace
Recommend Dealer
Yes
Employees Worked With
None in these departments
Dec 04, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 01, 2023

Capitol Chevrolet is hands down the best dealership in Texas! Ivon Gomez is the best! More

by David A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivon Gomez (service advisor)
Dec 04, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 30, 2023

It was a great experience and I enjoyed myself with the sales lady that I had More

by Snowflake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Orellana
Dec 04, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 30, 2023

The service advisors are very personable and go above and beyond. I had an especially good experience recently with Will there. Ask for him!! More

by jacobsmigel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Nov 30, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 30, 2023

Professional Friendly Attention to detail Excellent Explained services in detail Personable Attentive Helpful Responsive Cheery More

by mngholmes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 30, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 29, 2023

Capital Chevrolet is the best car Dealership in Texas. My car salesman was the best Salesman in the world. Thank you Dewayne Stewart keep up the great work More

by belldaniel111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewayne Stewart Salesman
Nov 30, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 28, 2023

Our service writer, Sean, was great. The mechanics did a wonderful job and the Tahoe sounds better and drives better than before!! Thanks so much! More

by Swtthng41414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bailey
Nov 30, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 28, 2023

Horrible experience. We were sold a brand new vehicle that ended up having mechanical issues as soon as we drove off the lot. The parts to fix it were on back order with More

by Ashleydiane1432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marco Palomarez , Evan Davie, Milo Reyna
Nov 30, 2023 -

Capitol Chevrolet responded

We're genuinely sorry to hear that you've encountered issues with your brand new car after your purchase. This is certainly not the experience we want for our customers, and we understand your frustration. New cars should be free from defects and perform flawlessly. However, sometimes unforeseen issues can arise. Please know that your satisfaction is important to us, and we take these matters seriously. We would like to help you resolve these problems as quickly and efficiently as possible. Our service department is equipped to address any issues your vehicle may have. We encourage you to reach out to our service team to schedule an appointment so that we can thoroughly inspect and address the concerns you've encountered. Once again, we apologize for any inconvenience you've experienced, and we appreciate your patience as we work to resolve these issues to your satisfaction. Your feedback is crucial in helping us improve our services and ensure a better experience for all of our customers. Thank you for bringing this matter to our attention. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com to discuss this further.

...
46
...