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Capitol Chevrolet

Austin, TX

4.8
2,220 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,220 reviews

January 24, 2025

Freddie Brown was AMAZING! ! Definitely has that personal touch that will make you feel comfortable making a BIG decision on such a BIG purchase! Highly recommend anyone buyin More

by Tielr.stubbs93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Brown
Jan 27, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Freddie Brown provided you with such a comfortable and personalized experience. It's great to know he made your big purchase feel easier and more enjoyable. We truly appreciate your recommendation and are glad to have earned your trust. We look forward to serving you again in the future!

January 24, 2025

Karen was the best made the whole process quick and easy. She made sure to explain everything about the perks and features of my new car! More

by gorostietaevelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Hernandez
Jan 27, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're so glad to hear that Karen made the entire process quick and easy for you. It's great to know that she took the time to explain all the perks and features of your new car. We truly appreciate your feedback and look forward to assisting you again in the future!

January 23, 2025

Once we decided on the vehicle we wanted sale team did what the needed to make the deal happen. Very satisfied. More

by tim-monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Roman
Jan 24, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're delighted to hear that our sales team worked diligently to make the deal happen once you chose your vehicle. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with, don’t hesitate to let us know!

January 22, 2025

My sells rep was very great she didn’t stop helping us from the first day we went in there and she was able to get us in a vehicle.Barbara was a great wonderful sells person thank you More

by Andrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara ulacia
Jan 23, 2025 -

Capitol Chevrolet responded

We are truly touched by your heartfelt appreciation for Barbara. Her dedication to helping you find the right vehicle and her commitment to providing exceptional customer service exemplifies the standard we strive to maintain. Thank you for recognizing Barbara's outstanding efforts and for sharing your positive experience. Our team is committed to ensuring every customer receives the same level of care and support.

January 22, 2025

Best dealership I’ve ever been to hands down. Amazing staff and amazing service. No pushy sales people not even with the finance department. Everyone was understanding and very transparent during More

by amorales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Pratt & Marti Veliz
Jan 23, 2025 -

Capitol Chevrolet responded

We are truly honored by your outstanding review and appreciate your recognition of our dealership's commitment to exceptional customer service. Our team works diligently to create a transparent, pressure-free environment where customers feel comfortable and valued throughout their entire experience. Your feedback that we are the best dealership you've ever visited is the highest compliment we could receive. We strive to maintain our standards of professionalism, transparency, and customer-first approach in every interaction. Thank you for taking the time to share your positive experience and for choosing our dealership.

January 21, 2025

Within an hour and a half I was back in the uber to pick up my truck. Smoothest operation I’ve experienced at a dealership in a long time. More

by bsbrewer78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 22, 2025 -

Capitol Chevrolet responded

We are thrilled to hear about your smooth and efficient experience at our dealership! Your feedback highlights exactly what we strive for: prompt service and a hassle-free operation. Getting you back in your vehicle quickly and efficiently is our top priority, and we're glad to know we delivered on that promise during your visit. Our team is dedicated to providing an excellent customer experience, and it's rewarding to hear that we achieved this for you. Thank you for taking the time to share your positive experience. We truly appreciate your support and look forward to serving you again in the future!

January 19, 2025

I love my Chevy and the service area. Having my truck ready for the road.thank you. More

by Michelle.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Erwin
Jan 21, 2025 -

Capitol Chevrolet responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your Chevy and that you had a positive experience in our service area. Ensuring your truck is ready for the road is our top priority, and it’s great to know we met your expectations. Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts. If you need any further assistance or service in the future, please don’t hesitate to reach out. Thanks again, and enjoy your truck!

January 17, 2025

This dealership is amazing. Everyone displays great professionalism. Dami at the pre-owned department is amazing. Very knowledgeable and capitol Chevrolet should be very prou More

by Marie.Regine Lauture
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dami Adeyemo, Lamar David
Jan 20, 2025 -

Capitol Chevrolet responded

We are incredibly grateful for your outstanding review highlighting the exceptional professionalism of our entire dealership, with special recognition of Dami in our pre-owned department. Your detailed feedback means so much to us and our team. We are particularly proud that you singled out Dami for his amazing service and extensive knowledge. Team members like him are the cornerstone of our commitment to providing an exceptional customer experience. Your acknowledgment not only recognizes Dami's individual excellence but also reflects the high standards we maintain across our dealership. Thank you for taking the time to share such a positive and specific review. We appreciate customers like you who recognize the hard work and dedication of our team. We look forward to continuing to provide you with the outstanding service you've come to expect from Capitol Chevrolet.

January 16, 2025

Excellent customer service was given to me by Casey, he took the time to show me how to start my car with the remote. Plus how I could lock & unlock car with the outside door button. Which I didn't know. More

by gmontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jan 17, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We’re delighted to hear that Casey provided you with excellent customer service and took the time to show you how to use your car's remote features. It’s always our goal to ensure our customers feel comfortable and knowledgeable about their vehicles. We appreciate you sharing your experience, and we’re proud to have team members like Casey who go the extra mile to assist our customers. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us!

January 14, 2025

My experience here was very pleasant. They really listened to what I wanted & delivered it! Thanks to Eddie B & Noel thank y’all very much More

by joycerodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie B. Noel
Jan 15, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a pleasant experience with us and that Eddie and Noel listened to your needs and delivered exactly what you wanted. Our team is dedicated to providing exceptional service, and it’s fantastic to know that they made a positive impact during your visit. We appreciate you taking the time to share your experience and hope to see you again soon! Thank you for choosing us!

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