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Capitol Chevrolet

Austin, TX

4.8
2,175 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,175 reviews

December 16, 2024

Eficiente profesional amables te resuelven el problema lo mejor posible te explican muy bien y lo importante que lo hacen lo mas rápido posible dupetsatisfecho y el joven Alberto Fernández muy Buen trabajado More

by Néstor Barrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Fernández
Dec 17, 2024 -

Capitol Chevrolet responded

¡Gracias por su fantástica reseña! Nos alegra saber que encontró a nuestro equipo eficiente, profesional y amable. Es maravilloso saber que pudimos resolver su problema de manera efectiva y explicar todo claramente. Nos complace especialmente escuchar sus amables palabras sobre Alberto. Estamos orgullosos de tener en nuestro equipo a personas que encarnan nuestro compromiso con un excelente servicio. Si necesita más asistencia o tiene preguntas en el futuro, no dude en comunicarse con nosotros. ¡Esperamos poder servirle nuevamente!

December 15, 2024

Super quick! Everyone is really nice and helpful! Ask for Phil Welch! He will help with no doubt! More

by Guadalupe Mucino or Lupe Mucino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Welch
Dec 17, 2024 -

Capitol Chevrolet responded

Thank you for your feedback! We’re glad to hear you had a quick and pleasant experience. We’ll be sure to pass along your kind words to Phil—he’s an excellent member of our team who always goes above and beyond to help. Thank you for recommending him, and we look forward to serving you again!

December 15, 2024

Great friendly people… listen to your wants and concerns… Make you feel like family… would definitely buy from them again.. More

by melissaydrogo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis
Dec 17, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our friendly team who listened to your needs and made you feel like family. We look forward to serving you again and helping with any future purchases!

December 15, 2024

Very courteous staff, from the moment we stepped inside the door and upon leaving. The dealership was clean, especially the restroom! More

by watsonjackie44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Welch and Rafael (finance)
Dec 17, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We’re glad to hear that our courteous staff and clean facilities made a positive impression on you. We appreciate your feedback and look forward to serving you again!

December 15, 2024

They have gotten my new car service completed on time both trips into their shop. More

by ronbuys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Carson
Dec 17, 2024 -

Capitol Chevrolet responded

Thank you for your feedback! We’re glad to hear that your new car service was completed on time both times. We appreciate your trust and look forward to serving you again!

December 14, 2024

Hands down this was the best experience I’ve had purchasing a vehicle. No games or gimmicks . I will be purchasing my next truck from them next year also. 5 stars across the board. More

by brwilliams2318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Dec 16, 2024 -

Capitol Chevrolet responded

Thank you for the great review! We're thrilled to hear that your experience was hassle-free and straightforward. We look forward to assisting you with your next truck purchase and providing the same top-notch service. Thank you for choosing us!

December 13, 2024

David and George both communicated well and were extremely helpful in finding my wife and I a car that she loved. They were able to work with me on a price we felt comfortable with, without compromi More

by Blakew261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Dec 16, 2024 -

Capitol Chevrolet responded

Thank you for your review! We’re glad to hear that David and George provided excellent communication and worked with you to find a car your wife loves. We appreciate your trust and the opportunity to assist you in getting the perfect vehicle. If you ever need anything else, don’t hesitate to reach out. Enjoy your new car!

December 12, 2024

You keep my truck for olmos 2weeks and for what i got it back the same way i droped off More

by acunajuan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keren Bonilla
Dec 16, 2024 -

Capitol Chevrolet responded

We sincerely apologize for the inconvenience and frustration you experienced with the extended time your truck was in service without resolution. Your concerns are important to us, and we want to ensure they are addressed properly. Please reach out to our Service Director, Mark Klingele, at Mklingele@capitolchevy.com so we can investigate this matter further and work toward a resolution. Thank you for bringing this to our attention.

December 09, 2024

Nicholas provided the best customer service I’ve ever had by a Chevrolet dealer. The warranty from Route 66 went really smooth and he was familiar with the warranty provider. All I did was take my car in war More

by Riojas44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Dec 10, 2024 -

Capitol Chevrolet responded

Thank you for sharing your positive experience! We're thrilled to hear that Nicholas provided you with the best customer service you've had at a Chevrolet dealership. It's great to know that the warranty process went smoothly, and we're glad everything was taken care of efficiently. We'll be sure to pass along your kind words to Nicholas. We look forward to serving you again in the future!

December 08, 2024

I purchased a 2025 Equinox yesterday at Capitol Chevrolet. Worked with Barbara and Alejandra - both are very courteous, professional, and helpful. We got the vehicle we wanted at a very reasonabl More

by SamD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara, Alejandra Parra, Marcelo (Finance), Keren Bonilla
Dec 10, 2024 -

Capitol Chevrolet responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Barbara and Alejandra provided courteous, professional, and helpful service to help you find the perfect 2025 Equinox at a great price. It’s also great to know that Marcelo in our finance department made the process smooth and efficient for you. We truly appreciate your kind words and your business. Congratulations on your new Equinox, and we hope it brings you many enjoyable miles! If you need anything in the future, don’t hesitate to reach out.

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