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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,485 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,485 reviews

October 19, 2025

Exelente atención al cliente gracias por darme la oportunidad de ser uno más de la familia capitol Chevrolet en Austin el equipo de trabajadores forman un gran trabajo atendido a todos los clientes l More

by torresalberto899@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabián Rocha jr
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Oct 24, 2025 -

Capitol Chevrolet responded

We are absolutely thrilled to hear about your wonderful experience with our customer service team. It means so much to us that you feel welcomed as part of the Capitol Chevrolet family. We take great pride in having a dedicated team that works hard to provide fast and satisfactory service to every customer who walks through our doors. Your kind words about our staff's excellent attention and care truly make our day. Thank you for taking the time to share your positive experience with us.

October 17, 2025

Regarding the recent service visit for an anti-braking system update and battery replacement, I observed a lack of proactive communication regarding the vehicle's status, necessitating follow-up via phone More

by Andres.amaro09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto , Keren Bonilla
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Oct 22, 2025 -

Capitol Chevrolet responded

Thank you for bringing this to our attention. We understand your frustration and are sorry to hear that you feel this way. The situation you've described clearly does not meet our standards for quality care. Your feedback helps us identify areas where we can improve our communication procedures and service thoroughness. We value customers who take the time to share detailed observations about their experience, as it helps us better serve our community. Please contact Mark Klingele at Mklingele@capitolchevy.com so we can discuss this matter further and work toward a resolution.

October 13, 2025

We’ve now had two bad experiences at Capitol Chevrolet. During our first visit, the salesperson insisted we fill out lots of paperwork before we even discussed purchasing a car. We decided to give the d More

by donnal.smithtx
Recommend Dealer
No
Employees Worked With
Keren Bonilla
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Oct 16, 2025 -

Capitol Chevrolet responded

We take your feedback seriously and understand your frustration. Your feedback is invaluable to us as it helps us identify areas where we can work to improve our customer service approach and facility standards. We are sorry to hear that you feel this way about your visits, and we appreciate you taking the time to share these important details about your experience. Please contact our Customer Relations department at customerrelations@capitolchevy.com so we can discuss your concerns further and work toward improvements.

October 11, 2025

We have been taking our vehicles to Capitol Chevrolet for the past 10 years and we have been very successful in getting a person that cared about our concerns and taking the time to make sure that we were ke More

by bjhooper46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Erwin
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Oct 16, 2025 -

Capitol Chevrolet responded

Thank you for sharing your wonderful experience with us over the past decade. Your loyalty means everything to us, and we are delighted to hear that our team has consistently provided the attentive care you deserve. It brings us great joy to know that our staff has taken the time to address your concerns thoughtfully and kept you well-informed throughout the service process. We understand how important clear communication is, and we are pleased that our follow-up to ensure your satisfaction has made a positive difference. Your trust in us for ten years is truly valued, and we look forward to continuing to serve you and your vehicles with the same level of dedication and care.

Oct 16, 2025 -

Capitol Chevrolet responded

Thank you for sharing your wonderful experience with us over the past decade. Your loyalty means everything to us, and we are delighted to hear that our team has consistently provided the attentive care you deserve. It brings us great joy to know that our staff has taken the time to address your concerns thoughtfully and kept you well-informed throughout the service process. We understand how important clear communication is, and we are pleased that our follow-up to ensure your satisfaction has made a positive difference. Your trust in us for ten years is truly valued, and we look forward to continuing to serve you and your vehicles with the same level of dedication and care.

October 09, 2025

It is a best dealership with amazing staff. Salesman, Mr Chucky helped me a lot from beginning to end. Wonderful experience with purchase of a new car. More

by Asadullahqanbari2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chucky
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Oct 13, 2025 -

Capitol Chevrolet responded

We are absolutely thrilled to hear about your wonderful experience! It means so much to us that you found our team amazing and that we could provide you with the best service possible. We're delighted that Chucky was able to guide you through every step of your new car purchase and make the entire process smooth for you. Your kind words about our staff truly brighten our day, and we're grateful you chose us for such an important purchase. We hope you're loving your new vehicle and look forward to serving you again in the future!

October 06, 2025

Had a great experience thanks to Noel and Billy! They answered all our questions and concerns. Billy worked with us to get us a better deal. Definitely appreciate them! More

by Vlzqz_mayra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel G
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Oct 09, 2025 -

Capitol Chevrolet responded

Your positive feedback truly means the world to us. We are delighted to hear that you had such a wonderful experience with our team. It sounds like our staff did an excellent job addressing all of your questions and helping you feel confident in your decisions. We take great pride in working closely with our customers to find solutions that provide real value. Your appreciation for the dedication and effort put forth to secure a better arrangement for you reinforces why we love what we do. Thank you for taking the time to share your experience.

October 04, 2025

The staff was very good, especially my salesman Eddie B. He was very helpful and did all he can to help us get into our beautiful car. Thank you again. Thank you also to Jessie Polk for reaching out and get More

by Jay0918
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas
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Oct 06, 2025 -

Capitol Chevrolet responded

We are honored to hear about your wonderful experience with our team. It sounds like you received exceptional service that made getting into your beautiful new vehicle a smooth process. Your kind words about the helpfulness and dedication you experienced mean so much to us at Capitol Chevrolet. We truly appreciate you taking the time to share your positive feedback and are thrilled that we could help you find the perfect car. Thank you for choosing us for your automotive needs.

October 04, 2025

From sales to my first service experience, they have been awesome and very helpful. Highly recommend! More

by dkj2695
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ana
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Oct 06, 2025 -

Capitol Chevrolet responded

We are thrilled to hear about your positive experience with both our sales team and service department. It means so much to know that our team has been helpful throughout your journey with us. Your recommendation truly makes our day, and we look forward to continuing to provide you with the excellent service you deserve for years to come.

October 03, 2025

They were really helpfull with me for getting the right car that i wanted and grate expirance over all. More

by Veronica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uriel Cedillo
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Oct 03, 2025 -

Capitol Chevrolet responded

Thank you for sharing your wonderful experience with us, Veronica! We are pleased to hear that our team was able to assist you in finding exactly what you were looking for. It means so much to us when we can help match our customers with the perfect vehicle for their needs. Your positive feedback about the support you received throughout the process truly brightens our day. We appreciate you taking the time to share your thoughts and are thrilled that we could provide you with such a great experience. Thank you for choosing us for your automotive needs!

October 01, 2025

My sales person Jaime was straight and to the point. Nice experience. Thanks again Jaime More

by Travis Time
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Roman
Report | Print
Oct 01, 2025 -

Capitol Chevrolet responded

Thank you for your review and for taking the time to share your positive experience with us! We look forward to serving you again in the future!

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