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Capitol Chevrolet

Austin, TX

4.8
2,117 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,117 reviews

February 28, 2024

Upfront with what work is recommended to be done and the overall cost that is involved. More

by sue_aubry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tabira
Feb 28, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 28, 2024

Lacee, Aisline, and Evan were amazing! ! Thank you'll for everything and helping getting me in my new 2024 Equinox. This is my second time to get a new vehicle at Capitol Chevrolet and both More

by cdgonzalez05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacee Cruz, Aisline Villedas, Evan
Mar 08, 2024 -

Capitol Chevrolet responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

February 27, 2024

The techs were nice and the service went well, however I don't understand why there are appointments if some customers have to wait till after, kind of defeats the purpose More

by Godinez.gilberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Feb 28, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 27, 2024

I had a very good experience with Capital Chevrolet and was very appreciative the job got done very quickly. More

by Mando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 28, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 27, 2024

This would be my 3rd time financing a car through you guys, and by far the best and easiest transaction ever. Tim was awesome and easy to work with. Finance manager at the end was awesome as well. More

by eric.acosta155ea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Poole
Feb 28, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 24, 2024

I’ve only ever used the service department here. The staff has always been friendly and accommodating. My only issue with this place is how they always seem to be overbooked or understaffed. I do More

by pinkie.rotund_0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Feb 28, 2024 -

Capitol Chevrolet responded

Hi DeAndre, thank you for sharing your experience. We're glad to hear that you've found our staff to be friendly and accommodating. We're sorry to hear about the long wait times you've experienced. We appreciate your feedback and will work to improve our scheduling processes. Thank you for choosing our service department. Please reach out to Ka'nisha Villery at Kvillery@capitolchevy.com to discuss this further.

February 23, 2024

Both service manager and his service advisor need more training. Inability or unwilling to communicate, coordinate with the involved parties and lack of overall interest in Chevy customers. More

by L5P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Fuentes; Jorge Rocha
Feb 28, 2024 -

Capitol Chevrolet responded

Thank you for bringing this to our attention. We strive to provide top-notch service and are disappointed to hear about your experience. We value your feedback and will address this with our team to ensure better communication and customer care in the future. Please reach out to Ka'nisha Villery at Kvillery@capitolchevy.com to discuss this further.

February 23, 2024

Excelente servicio, gracias por cumplir mis expectativas y por la buena atención brindada , se los recomiendo no pierda la oportunidad de visitar y llevarte a casa el auto de tus sueños More

by ismaelramirezespinosa90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aislin y demás equipo
Feb 27, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 23, 2024

Good Chevy dealership and very friendly people, especially Dwayne. He was great to work with. More

by Ronnie2112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne
Feb 27, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 22, 2024

Gio was great! ! Always takes care of me. I never have any issues when I get my service here. More

by Matt.flores015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Feb 27, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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