Capitol Chevrolet

Capitol Chevrolet responded

Thank you so much for your fantastic review! We're thrilled to hear that your recent visit was such a positive experience, especially compared to your last one. We appreciate you taking the time to share your experience, and we sincerely apologize for any shortcomings during your previous visit. We were definitely in a transitional period, and we understand how that might have impacted your service. We're happy to hear you noticed the improvements we've made to both our service and atmosphere. We take customer feedback seriously, and we're constantly striving to provide a better experience. We're particularly thrilled that Cheryl and Adrian made such a positive impression on you. We're lucky to have a friendly, courteous, and professional team, and we'll be sure to pass your compliments on to them! Thank you for restoring your faith in Capitol Chevrolet! We look forward to seeing you again soon.

Capitol Chevrolet responded

We're thrilled to hear you had a positive experience with Calvin and the team! We appreciate you taking the time to share your feedback. Calvin is a great asset to our team, and we're happy he could help you find the perfect pre-owned BMW. We're glad you're enjoying your new car! There's nothing better than finding the perfect vehicle. Welcome to the Capitol Chevrolet family! We hope you have many happy miles in your new BMW.

Capitol Chevrolet responded

Thank you for taking the time to leave a review, and we're delighted to hear you had a positive experience working with Freddie Brown! His dedication to customer service is a valuable asset to our team, and we appreciate you mentioning his follow-up call. We understand your feedback about the buying process taking longer than you'd like. We're always looking for ways to improve efficiency while maintaining thoroughness. We'll be sure to share your comments with our team to see where we can streamline the process for future customers.

Capitol Chevrolet responded

We're thrilled to hear about your experience! It sounds like everything went smoothly, from receiving great service and attention to having a good opportunity to explore our variety of offerings. We pride ourselves on having approachable staff who are happy to help, so we're glad that came across in your visit.

Capitol Chevrolet responded

We're thrilled to hear you had such a positive experience with our staff! Our team takes pride in being attentive, experienced, and pleasant to deal with, and we're happy they made working with us enjoyable. Thank you for recognizing their efforts! We look forward to seeing you again soon.

Capitol Chevrolet responded

We're glad to hear your Chevy inspection was quick and efficient today! Our team works hard to get you back on the road quickly without compromising on a thorough inspection. We appreciate you trusting us with your vehicle and thank you for your kind words.

Capitol Chevrolet responded

Thank you so much for your kind words! We are thrilled to hear that you were pleased with our professional service and that you'll be recommending us to your family and friends. That means a lot to us!

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear you consider our service "Class Act," and especially impressed that you recommended John Jarvis by name. John sounds like a valuable asset to our team! His commitment to taking care of you "no matter the problem" is exactly what we strive for. We'll be sure to pass your kind words on to him – he'll be happy to know his efforts are appreciated. John's willingness to tackle any problem demonstrates a can-do attitude that is essential for exceptional customer service. Thank you for highlighting this! Thank you again for choosing Capitol Chevrolet and for recognizing John Jarvis' outstanding service. We look forward to seeing you again soon!

Capitol Chevrolet responded

We are thrilled to hear about your fantastic experience during your visit! Everything you described is exactly what we strive for – a pressure-free environment, knowledgeable salespeople, clear communication, and a professional team. Paul's ability to understand your needs and find the perfect vehicle for you is a valuable talent. We'll be sure to pass your kind words and praise on to him! Mark's clear explanation of the financing process is commendable. Taking the time to ensure you understand everything is an important part of the car-buying experience. We'll be sure to recognize Mark as well! There's no higher compliment than a recommendation, and we're so happy to hear you'd recommend both Paul and Mark! We're fortunate to have such a professional team. Thank you for choosing Capitol Chevrolet and for taking the time to recognize Paul Guerra and Mark Ayala. We look forward to sharing your positive feedback with the team! We're delighted you're a happy customer, and we hope you enjoy your new car for many years to come.

Capitol Chevrolet responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.