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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,220 Reviews
Call Dealership (737) 219-7300
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,220 reviews

January 30, 2025

Our third car purchase! Kyle and Jaime were great! We’ll definitely be back. The Rawls family More

by Marilyn Rawls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Roman
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Jan 31, 2025 -

Capitol Chevrolet responded

Thanks, Marilyn! We’re thrilled to hear about your positive experience with Kyle and Jaime. We appreciate your loyalty and can’t wait to welcome the Rawls family back for your next car purchase!

January 29, 2025

Noemi wa very helpful. She went beyond to help me purchase a new car I have recommend her to friends More

by arm2307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi DeLaRosa, Keren Bonilla
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Jan 31, 2025 -

Capitol Chevrolet responded

We're so happy to hear about your positive experience with Noemi! We truly appreciate your kind words and your recommendation to your friends. We strive to provide exceptional service to all our customers, and it's rewarding to know that Noemi's efforts made such a difference in your car buying journey.

January 28, 2025

I went in for service, an oil change. I was approached rather quickly, and got signed in quickly. It did take 2 hours after I was told 1, but the space was accommodating and neat. More

by kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick - Service
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Jan 29, 2025 -

Capitol Chevrolet responded

Thank you for your feedback regarding your recent visit for an oil change. We’re pleased to hear that you were greeted promptly and found our space accommodating and neat. We strive to provide a welcoming environment for all our customers. We apologize for the delay in service, as we aim to meet the time expectations communicated to our customers. Your input is valuable to us, and we will use it to improve our processes. If you have any further concerns or suggestions, please don't hesitate to reach out. Your satisfaction is our priority.

January 28, 2025

Staff was friendly and had a good overall experience. Music was too loud, distracting, and obnoxious. Restrooms needed more attention. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Jan 29, 2025 -

Capitol Chevrolet responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our friendly staff. We also appreciate your comments regarding the music and restrooms. We will take your suggestions into consideration to ensure a more comfortable environment for all our customers. We hope to see you again soon and provide an even better experience!

January 28, 2025

Great job by entire team. Stephen, Tesha, Ashton, and Chris. Very thorough throughout the process. Made the buying experience easy More

by chriswerth1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn’t work with Karen. Stephen Pratt handled the transaction from my first inquiry. Ashton and Tesha helped out , Keren Bonilla
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Jan 30, 2025 -

Capitol Chevrolet responded

Thank you so much for your fantastic review! We're thrilled to hear that Stephen, Tesha, Ashton, and Chris made your entire buying experience smooth and easy. Our team works hard to provide a thorough and enjoyable process, and we're delighted that we exceeded your expectations. We appreciate you taking the time to recognize each team member and share your positive experience. We look forward to continuing to serve you with the same level of dedication and care!

January 27, 2025

Se me atendió muy bien en la forma gue me ayudaron comprármelo mi nuevo vehículo me siento muy satisfecho grasias More

by Cesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paol Agilar
Report | Print
Jan 28, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We’re so glad to hear that you felt well-treated throughout your vehicle purchase and that you’re satisfied with your experience. Your happiness is our priority, and we appreciate your trust in our team. We look forward to serving you again in the future! - ¡Gracias por tus amables palabras! Nos alegra mucho saber que te sentiste bien tratado durante la compra de tu vehículo y que estás satisfecho con tu experiencia. Tu felicidad es nuestra prioridad, y agradecemos tu confianza en nuestro equipo. ¡Esperamos poder servirte nuevamente en el futuro!

January 26, 2025

N,/a n/a. N/a. N/a. N/a. N/a n/a n/a More

by checarmenback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Jan 27, 2025 -

Capitol Chevrolet responded

Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. If you ever need anything, don't hesitate to reach out. We look forward to serving you again!

January 26, 2025

The whole staff was exceptional. From first point of contact to sale, very smooth process. Great job! More

by chriswerth1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen, Ashton, Tesha, and Chris, Keren Bonilla
Report | Print
Jan 27, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that the entire team made your experience exceptional and ensured a smooth process from start to finish. We appreciate your feedback and look forward to assisting you again in the future!

January 26, 2025

Great buying experience. Sales and finance were very knowledgeable and friendly, which made the whole experience quick and painless. Thank you Karen and Rafael! More

by maguirre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Hernandez, Keren Bonilla
Report | Print
Jan 28, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great buying experience and that Karen and Rafael made the process smooth and enjoyable. Providing knowledgeable and friendly service is always our goal, and we’re glad to know we succeeded. We appreciate your feedback and look forward to assisting you again in the future!

January 26, 2025

Great service and my service technician kept me updated throughout the entire process while my vehicle was being serviced. More

by Floydhollis376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Report | Print
Jan 28, 2025 -

Capitol Chevrolet responded

Thank you for your review! We’re glad to hear that you received great service and that your service technician kept you updated throughout the process. Clear communication is important to us, and we’re happy to know it made a positive impact on your experience. We look forward to assisting you again in the future!

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