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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,485 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,485 reviews

October 28, 2025

I have been coming to Capital Chevrolet for over 20 years. The sales people are the best and always gave me the best deal in Texas. They have a wonderful service department and have always taken care More

by murray.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas and Lincoln Stahl are top notched.
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Oct 30, 2025 -

Capitol Chevrolet responded

Thank you immensely for your loyalty and trust over the past two decades. Your commitment to choosing Capitol Chevrolet for your vehicle needs truly means the world to us. We are thrilled to hear that our sales team has consistently provided you with exceptional value and that you have found our service department reliable for maintaining your vehicles. Knowing that you have purchased multiple trucks and a car with us speaks volumes about the relationship we have built together. Your kind words about our honesty and dependability reinforce our commitment to providing outstanding service to every customer who walks through our doors. Customers like you are the heart of our business, and we look forward to continuing to serve you for many years to come.

October 27, 2025

Isaiah is great and very helpful and friendly! ! They really go a great job on making sure everything is done the right way. More

by taziqu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaish
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Oct 29, 2025 -

Capitol Chevrolet responded

We are overjoyed to hear about your wonderful experience! It sounds like you received exceptional service that truly made a difference. We're thrilled that our team went above and beyond to ensure everything was handled properly and that you felt well taken care of throughout your visit. Your kind words about the helpful and friendly service mean so much to us at Capitol Chevrolet. We truly appreciate you taking the time to share your positive experience!

October 27, 2025

I would recommend to the next person come check it out great people along with great service. More

by Isiahgloria1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Bonilla is not who helped me Danny Jaimes helped me and Marty helped in finance , Keren Bonilla
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Oct 29, 2025 -

Capitol Chevrolet responded

We are pleased to hear that you would recommend us to others. Your kind words about our team and service quality mean so much to us at Capitol Chevrolet. It's wonderful to know that you had such a positive experience with us. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future.

October 27, 2025

I rate desk contacts as good but service as unsatisfactory i have a broken it is a problem. More

by Thomaddison1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harley Drizzle
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Oct 29, 2025 -

Capitol Chevrolet responded

Thank you for sharing your concerns. While we appreciate that you found our desk contacts to be good, we are sorry to hear that you feel this way about the service provided for your vehicle issue. Please reach out to Mark Klingele at Mklingele@capitolchevy.com so we can work together to address your concerns and find a solution that meets your needs.

Oct 30, 2025 -

Thomaddison1940 responded

Correct the problem with recurring draining of the new battery.

Oct 30, 2025 -

Thomaddison1940 responded

Mr Drizzle’s actions are not the problem.

October 25, 2025

By far this is the smoothest experience I have ever had in dealing with a car dealership More

by Kentrayshelburne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rivera , Keren Bonilla
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Oct 29, 2025 -

Capitol Chevrolet responded

Thank you immensely for sharing your wonderful experience with us. We are overjoyed to hear that your visit provided such an exceptionally smooth process from start to finish. Creating seamless experiences for our customers is what we strive for every day at Capitol Chevrolet. Your feedback means the world to us and motivates our entire team to continue delivering the high-quality service you experienced. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

October 24, 2025

Nick meet me for service this morning was very kind and professional. Capital Chevy does a multi point check on my vehicle and texted me what needed to be taken care of, all i had to do was answer if I wan More

by grottkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Oct 28, 2025 -

Capitol Chevrolet responded

We are pleased to hear about your wonderful experience with our service team. Your feedback about the kindness and professionalism you received truly means a lot to us. We're delighted that our multi-point inspection process and text communication system made everything convenient for you. Being able to review and approve service recommendations right from your phone, then receiving a quick call when your vehicle was ready, shows how our streamlined approach is working well for our customers. Thank you for recognizing our team's dedication to providing efficient and professional service.

October 23, 2025

Exelente calidad de servicio rápido y eficiente gracias por darme la oportunidad de pertenecer a la familia de Chevrolet mi dealer que conozco al rededor de 7 años More

by torresalberto899@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabián Rocha
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Oct 28, 2025 -

Capitol Chevrolet responded

We are absolutely thrilled to hear about your wonderful experience with our fast and efficient service quality. It means so much to us that you appreciate the quick and effective assistance we provided. We are truly honored that you have chosen to be part of the Chevrolet family, and knowing that you have trusted us for around 7 years fills us with pride. Your loyalty and confidence in us over these years is what drives us to continue delivering excellent service. Thank you for taking the time to share your positive experience with us.

Oct 28, 2025 -

torresalberto899@gmail.com responded

Gracias por darme la oportunidad de ser parte de la familia capitol Chevrolet...

October 21, 2025

The salesman Danny and the staff at Capital Chevrolet made the process of buying our new Suburban very easy. They were straightforward with the pricing and features of the vehicle. They gave us a fair pr More

by HBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Jaimes
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Oct 27, 2025 -

Capitol Chevrolet responded

We are utterly delighted to hear about your wonderful experience with your new Suburban! It's fantastic that our team made the buying process smooth and straightforward for you. We're pleased that you found our pricing transparent and felt you received fair value for your trade-in vehicle. Your satisfaction with the entire transaction means everything to us at Capitol Chevrolet. We truly appreciate customers like you and look forward to serving you again in the future!

October 20, 2025

Everyone was so nice and helpful! They made sure I was comfortable. The process was smooth and quick. More

by stephmota26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Polk, Frank Cerda
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Oct 24, 2025 -

Capitol Chevrolet responded

We are overjoyed to hear about your wonderful experience with us! It means so much to know that our team made you feel comfortable throughout your visit. We take great pride in providing helpful service and ensuring the process runs smoothly for every customer. Your kind words about our staff being nice and accommodating truly brighten our day. Thank you for choosing Capitol Chevrolet and for taking the time to share your positive experience with others!

October 20, 2025

Absolutely terrible experience at Capitol Chevrolet’s service department. I came in for a simple oil change and ended up wasting almost FOUR hours of my day — 3 hours and 45 minutes, to be exact. My ser More

by edelgarza93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Fernandez
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Oct 27, 2025 -

Capitol Chevrolet responded

We value your input and understand your frustration. The service experience you described falls far short of the standards we strive to maintain for our customers. We take your feedback seriously and would appreciate the opportunity to discuss your experience further. Please contact Mark Klingele at Mklingele@capitolchevy.com so we can address your concerns directly.

Oct 27, 2025 -

edelgarza93 responded

This seems like a generic response. I’ve already emailed Mark after this same response was posted to my Google review almost a week ago and have not received a response, or even acknowledgment of my email being received.

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