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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,362 Reviews
Call Dealership (737) 219-7300
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,362 reviews

November 04, 2024

Good experience overall. Price was just exactly as agreed over the phone. I would buy there again. More

by bryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
shannon
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Nov 05, 2024 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that the process went smoothly and that everything was exactly as agreed upon over the phone. Knowing you would consider buying from us again is the highest compliment, and we look forward to assisting you whenever you're ready. Enjoy your new vehicle, and please don’t hesitate to reach out if you ever need anything.

November 04, 2024

Worst that i have ever worked with in 30yrs of buying cars THE WORST EVER. More

by Teegrn69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance is where it wrong. Selling Lemons
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Nov 06, 2024 -

Capitol Chevrolet responded

We're sorry to hear about your frustrating experience and truly regret that you are feeling this way. We strive to provide transparent and helpful service, and it’s concerning to hear about the issues you've faced. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com so we can better understand your situation and work to resolve it. We value your feedback and want to make things right.

November 03, 2024

I really appreciated the sales and finance department I worked with buying my used vehicle. The dealership was a bit run down (on the used side) but the people are phenomenal. More

by TexasTahoePurchaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector M. and Raphael (finance)
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Nov 06, 2024 -

Capitol Chevrolet responded

Thank you for your feedback and for highlighting the excellent service you received from our sales and finance departments. We’re glad to hear that our team made a positive impression on you during your vehicle purchase. We also appreciate your comments regarding the condition of our dealership. We're always looking for ways to improve and create a better experience for our customers. If you have any additional concerns or suggestions, we encourage you to reach out to our Customer Relations department at customerrelations@capitolchevy.com. They will be happy to assist you further. Thank you for choosing us, and we hope to serve you better in the future!

November 02, 2024

Professional and personal, made me feel comfortable and made sure I was given a good deal More

by fpsalazar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Spier and Rafael Ayala
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Nov 05, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We’re delighted to hear that our team made you feel comfortable and ensured you received a great deal. Providing a professional yet personal experience is our priority, and your satisfaction is our greatest reward. We look forward to serving you again in the future!

November 02, 2024

Best discount on Colorado and sales staff was very friendly will be back for future purchases More

by mhunt0221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge, Shannon, Marcelo
Report | Print
Nov 05, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you received the best discount on your Colorado and had a positive experience with our friendly sales staff. We appreciate your trust in us and look forward to welcoming you back for your future purchases. Safe travels in your new truck!

November 02, 2024

Great service. Quick and easy process! Phil and Moe gave us exceptional service! We were able to relate with them More

by Yolanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil and Moe
Report | Print
Nov 05, 2024 -

Capitol Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that Phil and Moe provided you with exceptional service and made your experience quick and easy. Building a connection with our customers is important to us, and it's wonderful to know that you felt that way during your visit. We appreciate your feedback and look forward to serving you again!

November 01, 2024

Good experience overall. Price was just exactly as agreed over the phone. I would buy there again. More

by bwfrankens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny J
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Nov 04, 2024 -

Capitol Chevrolet responded

Thank you for your feedback! We're glad to hear that you had a good experience and that the price was exactly as agreed upon over the phone. It's great to know that you would consider buying from us again. We appreciate your trust and look forward to assisting you in the future!

November 01, 2024

Phillip and Lamar were very kind and helpful. We got the vehicle we wanted at a great price. Great experience, great prices, great people! More

by crawfordnicole400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Lamar and I think a Steven
Report | Print
Nov 04, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Phillip and Lamar provided you with kind and helpful service, and that you found the vehicle you wanted at a great price. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

October 31, 2024

Love the friendly family atmosphere. They took care of during our vehicle purchase and continue to provide excellent service and maintenance for our vehicle. More

by Vince Riddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jarvis
Report | Print
Nov 01, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're so glad you enjoyed the welcoming, family atmosphere and that we could make your purchase experience smooth and enjoyable. It’s wonderful to hear that our team continues to provide you with excellent service and care for your vehicle. We’re here for you anytime—thank you for choosing us!

October 31, 2024

It was a great experience. My salesman Ashton and management worked with me on any issues and offered a resolution that went above and beyond. Highly recommend doing business More

by WSexton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton, Raphael, Grady and the Tesha.
Report | Print
Nov 01, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We’re delighted to hear that Ashton and our management team were able to address your concerns and provide a resolution that exceeded your expectations. Our goal is to ensure every customer has a great experience, and it's fantastic to know we succeeded. We truly appreciate your recommendation and look forward to serving you again in the future!

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