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Capitol Chevrolet

Austin, TX

4.8
2,117 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,117 reviews

May 13, 2024

Go see Eddie Balderas and Philip Ahearn at Capitol. They will treat you right and get you a great deal on a vehicle. I will never buy from another dealership. This is my 7th vehicle from Capitol, if an More

by ssg_callender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas
May 13, 2024 -

Capitol Chevrolet responded

Wow, 7 vehicles from Capitol Chevrolet – that's incredible loyalty! Thank you for sharing your positive experience and recommending Eddie Balderas and Philip Ahearn. It sounds like they consistently treat you right and help you find great deals. At Capitol Chevrolet, we value customer satisfaction throughout the entire car buying journey, and we're thrilled to hear they go the extra mile to ensure you're happy, even after the sale. Comments like yours motivate our entire team to keep exceeding expectations. We appreciate your business and look forward to serving you for many more vehicles to come! In the meantime, please let us know if there's anything we can do to make your future visits even better.

May 13, 2024

They told me I was going to have to drop off my truck for the day. But when I got there Casey got my truck in and out in under an hour! Great job More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
May 14, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that Casey was able to get your truck serviced in under an hour, even though you were initially told it would take a full day. We understand how inconvenient it can be to leave your vehicle for an extended period, so exceeding expectations like this is something we take pride in. Casey's dedication to efficiency and customer satisfaction is a shining example of our commitment to exceptional service. We'll be sure to pass your kind words on to Casey – recognition like this is motivating for our team. Thank you for highlighting this positive experience! It helps others understand the level of service they can expect at Capitol Chevrolet.

May 13, 2024

Top notch customer service. Seneca had excellent communication and had my vehicle done exactly on schedule. Can’t speak highly enough of their team and my experience. Highly rec More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seneca Coats
May 14, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that you received top-notch customer service. Especially exciting to hear that Seneca provided excellent communication and had your vehicle completed right on schedule! We strive to make every service experience positive, and Seneca's dedication to clear communication and timely service is a shining example of that commitment. We'll be sure to pass your kind words on to Seneca – recognition like this is motivating for our team. We appreciate your high recommendation of Capitol Chevrolet. It means a lot to us that you would trust us with your vehicle's service needs. Thank you again for choosing us! Please let us know if there's anything else we can do for you in the future.

May 12, 2024

Great service at this dealership. Easy to order parts and quick to install. Offered me a loaner during installation so I wasn’t without a vehicle. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grady
May 13, 2024 -

Capitol Chevrolet responded

Thank you for the positive review! We're happy to hear that you had a great experience at Capitol Chevrolet. Our parts department strives to make ordering parts easy and convenient, and we appreciate you recognizing their efficiency. We're glad the installation process was quick as well. At Capitol Chevrolet, we understand the importance of having a vehicle, and offering you a loaner car during the parts installation ensured you weren't inconvenienced. Thank you for choosing us for your parts and service needs! Please let us know if there's anything else we can do for you in the future.

May 12, 2024

Capitol Chevrolet best dealer in Austin there fast and help you out and answer all your question More

by Misael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
May 13, 2024 -

Capitol Chevrolet responded

Wow, thank you for the incredible compliment! Being called the 'best dealer in Austin' by a customer like you means a lot to us at Capitol Chevrolet. We strive to provide a fast, efficient experience, and we're happy to hear our team was helpful in answering all your questions. An informed customer is a happy customer! Please let us know if there's anything else we can do to earn your continued business.

May 12, 2024

Really easy and friendly staff. Great selections at a price that is worth every penny. More

by Steven.p.heyse27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaacov
May 13, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We appreciate you recognizing our friendly staff and their focus on making the car buying process easy and enjoyable. At Capitol Chevrolet, we have a great selection of vehicles to choose from, and we're confident we can find the perfect car for you at a price that fits your budget. We're happy to hear you found a car that offers excellent value! Please don't hesitate to reach out to us if you have any questions or need any assistance in the future.

May 11, 2024

James was great! From helping me with my oil change, to getting my car in and out with another issue. I appreciate how quick everyone worked! More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 13, 2024 -

Capitol Chevrolet responded

Thank you for the positive review! We're thrilled to hear that James was fantastic! It sounds like he went the extra mile to assist you with your oil change and address another car issue – that's exactly the kind of service we strive for at Capitol Chevrolet. We appreciate you recognizing how quickly everyone worked to get your vehicle in and out. Your time is valuable, and we prioritize efficient service. Thanks again for choosing Capitol Chevrolet!

May 11, 2024

Great, timely, and professional service. The staff was very attentive and me feel at home. More

by rogsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jarvis
May 13, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that your experience at Capitol Chevrolet was great, timely, and professional. An attentive staff that makes you feel at home is important to us, and we're glad our team delivered! We appreciate you choosing Capitol Chevrolet and look forward to serving you again in the future!

May 11, 2024

Anthony and Giovanni in service were awesome! They were able to get my track alignment done quickly on short notice! More

by andrewkmiller94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Giovanni
May 13, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that Anthony and Giovanni in our service department were awesome! Being able to get your track alignment done quickly on short notice demonstrates their commitment to exceeding customer expectations. We appreciate you recognizing their efforts. At Capitol Chevrolet, we value our customers' time and try our best to accommodate requests whenever possible. Please let us know if there's anything else we can do for you in the future!

May 10, 2024

Very helpful and the speed in the process was awasome costumer service 100% Thks for everything More

by jesusmier512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Alvarado
May 13, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that our team was helpful and the service process was incredibly fast. At Capitol Chevrolet, we value your time and strive to make the car buying or service experience efficient and enjoyable. We appreciate you recognizing our 100% customer service focus. Please let us know if there's anything else we can do for you in the future!

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