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Capitol Chevrolet

Austin, TX

4.8
2,117 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,117 reviews

May 21, 2024

Best customer service and community supporter than the other dealerships. Only Capital Chevrolet would help us. More

by cztorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe
May 22, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you've had the best customer service experience with Capitol Chevrolet and that you feel supported by our dealership in the community. Providing exceptional service and being actively involved in our community are top priorities for us, and we're honored that you recognize and appreciate our efforts. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help, and we look forward to continuing to serve you!

May 21, 2024

Great place they work hard to get me when I want it. They showed me as many vehicles and I wanted to see thanks More

by hectorssepticservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tisha Marty and D’Angelo
May 23, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our team worked hard to get you exactly what you wanted and that you had the opportunity to see as many vehicles as you needed. Your satisfaction is our top priority, and we appreciate your kind words. Thanks for choosing Capitol Chevrolet!

May 20, 2024

Very welcoming and had an inside place where I could sit and wait for my vehicle More

by garciajuana1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Z
May 21, 2024 -

Capitol Chevrolet responded

Thank you for your feedback! We're delighted to hear that you had a positive experience and that you found our dealership to be welcoming. Providing a comfortable waiting area for our customers is important to us, and we're glad that you were able to sit inside while waiting for your vehicle. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future!

May 20, 2024

The staff displayed excellent professionalism and customer service skills. CheryI at Capital Chevrolet was very supportive and went beyond her call of duty to ensure we received excellent service. I More

by nlamontsinclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jai, Cheryl
May 21, 2024 -

Capitol Chevrolet responded

Thank you for your glowing review! We're thrilled to hear that you had an excellent experience and that our staff, especially Cheryl, provided you with exceptional professionalism and customer service. Going above and beyond to ensure our customers receive excellent service is what we strive for, and we're delighted that Cheryl exceeded your expectations. Your recommendation means a lot to us, and we appreciate your kind words and support. If you or your friends and family have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

May 19, 2024

All my Questions were answered and Happy with customer service. From my salespeople to FI department best service ever. More

by Dora De Leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teash
May 20, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive experience from start to finish, mentioning both our sales and finance departments! At Capitol Chevrolet, we strive to provide exceptional customer service throughout the entire car-buying journey. We're delighted to hear we achieved that for you! It sounds like your salesperson did a great job answering all your questions and helping you find the perfect vehicle. We appreciate you recognizing their efforts. We're also happy to hear that the finance department made the final steps of the buying process smooth and efficient. A stress-free financing experience is important, and we're glad ours met your expectations. Thank you again for choosing Capitol Chevrolet! Congratulations on your new car – we know you'll love it! We look forward to seeing you again in the future for your service needs.

May 19, 2024

In need of a car, I threw a few internet requests out as feelers. All the way from San Antonio, Austin, Dallas, and Plano. Really wasn’t feeling much love, then Hector M. over at Capital Chevy called. Insta More

by Bobby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Montemayor
May 21, 2024 -

Capitol Chevrolet responded

Wow, what a glowing review! It sounds like Hector M. and the team really made an impression on you. It's fantastic to hear that Hector stood out with his genuine approach and efficient service, making the car-buying experience enjoyable and hassle-free. And kudos to the finance team for their impressive work as well! It's clear that their dedication and professionalism made a difference. Thank you for sharing your positive experience, and we're thrilled that you're happy with your new ride. We'll be sure to pass along your kind words to Hector and the team. We look forward to welcoming you back for your next vehicle!

May 17, 2024

You guys are a great team. Thanks for being professional. Recommend 100% to all my friends and family More

by Isra morales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara Ulacia
May 20, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review and recommendation! We truly appreciate you recognizing the professionalism of our entire team. It means a lot to know you'd recommend us to your friends and family with 100% confidence. Here at Capitol Chevrolet, we value creating a positive and trustworthy experience for every customer. We strive to ensure our team is knowledgeable, courteous, and helpful throughout the car buying or service process. Thank you again for choosing Capitol Chevrolet! We look forward to exceeding your expectations on your next visit.

May 16, 2024

Courteous and efficient. Back on the road in time stated. KC at Capital Chevrolet was helpful and explained everything well. More

by victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KC
May 17, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear your service experience was courteous, efficient, and got you back on the road quickly. It means a lot that you recognized KC's helpfulness and clear explanations. At Capitol Chevrolet, we strive to make every service visit convenient and informative. We'll be sure to pass your compliments on to KC – he'll be delighted to hear he made such a positive impact on your visit. Thanks again for choosing Capitol Chevrolet, and we look forward to seeing you again soon!

May 14, 2024

Karen she is very nice 😊 the company have a very nice employee thank you I More

by Monica v
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen
May 15, 2024 -

Capitol Chevrolet responded

Thank you for your review of Capitol Chevrolet! We're happy to hear you had a positive experience and that Karen was very nice. We appreciate you recognizing her for her friendly service.

May 13, 2024

Make sure you ask for Lee Service was very good. Laura from finance was very refreshing to deal with. More

by Chris Drum-Adik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee and Laura
May 13, 2024 -

Capitol Chevrolet responded

Thank you for the positive review! We're thrilled to hear that you had a great experience at Capitol Chevrolet. It sounds like Lee provided excellent service, and we appreciate you mentioning him. We'll be sure to pass on your kind words! Dealing with car financing can sometimes feel stressful, so we're happy to hear that Laura from finance made the process refreshing. We strive to make every step of the car buying experience smooth and enjoyable. Thanks for choosing Capitol Chevrolet, and please let us know if there's anything else we can do for you in the future!

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