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Capitol Chevrolet

Austin, TX

4.8
2,117 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,117 reviews

May 26, 2024

Great overall experience! It’s a busy dealership but still communicates as quickly as a smaller dealership. More

by Fred.Gonzales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis, Marco & Teesha
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're thrilled to hear that you had a great overall experience at Capitol Chevrolet. Providing excellent communication, even in a busy dealership environment, is important to us, so we're delighted that we were able to meet your expectations. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

May 26, 2024

The staff did a great job on servicing my vehicle and letting me know about any other maintenance that may be needed. More

by Bigworm512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're pleased to hear that the staff at Capitol Chevrolet did a great job servicing your vehicle and informing you about any additional maintenance that may be needed. Keeping our customers informed and ensuring their vehicles are well-maintained is a top priority for us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

May 26, 2024

Everyone I dealt with was very helpful and helped me get the vehicle that I wanted. I will definitely be back for my next vehicle. More

by JN5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're thrilled to hear that everyone at Capitol Chevrolet was very helpful in assisting you with getting the vehicle you wanted. Ensuring that our customers have a positive and satisfying experience is our priority, and we're delighted that we could help you find the right vehicle. We look forward to welcoming you back for your next vehicle purchase, and if you ever need anything else in the meantime, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!

May 25, 2024

The hassle was all worth it in the end. I really appreciate Alejandra and Derrick for their help getting me into my brand new 2024 Traverse RS! More

by Anissa Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandra Gomez, Derrick Shaw, Mark Ayala
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your 5-star review! We're thrilled to hear that your experience at Capitol Chevrolet was worth the hassle and that Alejandra and Derrick provided you with the assistance you needed to get into your brand new 2024 Traverse RS. We understand that purchasing a new vehicle can sometimes involve challenges, so we're glad that our team was able to help make the process smooth and enjoyable for you. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and congratulate you on your new vehicle!

May 25, 2024

Giovanni Aguilar is a great example of excellent customer service and he went beyond and above to make sure that my time there was pleasant and enjoyable and fast! Would recommend him and the dealership 100 More

by arlenebrady0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Aguilar
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're thrilled to hear that Giovanni Aguilar provided you with excellent customer service at Capitol Chevrolet. Going above and beyond to ensure your experience was pleasant, enjoyable, and efficient is what we strive for, and we're delighted that Giovanni delivered on this promise. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Giovanni and the rest of our team. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

May 24, 2024

Very helpful. Knew what we wanted and worked with us to achieve what we were looking for More

by dianalcollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're glad to hear that you found Capitol Chevrolet to be very helpful and accommodating. It's great to know that our team was able to assist you in achieving what you were looking for. Your satisfaction is important to us, and we appreciate your feedback. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Capitol Chevrolet!

May 23, 2024

Excelente servicio y muy amables, definitivamente volveré, Gracias a todos por su ayuda y su labor More

by Teresa Esquivel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivon
May 29, 2024 -

Capitol Chevrolet responded

¡Gracias por tus amables palabras! Nos alegra saber que recibiste un excelente servicio y encontraste a nuestro equipo muy amigable. Esperamos darte la bienvenida nuevamente en Capitol Chevrolet. ¡Gracias por tu apoyo!

May 23, 2024

My service advisor was true to his word. He kept me updated and informed throughout the process. He was professional and courteous. Mr. Coats and the service team took care of me and my truc More

by Lkj.rn410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seneca Coats
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're delighted to hear that your service advisor was true to his word, keeping you updated and informed throughout the process. Providing professional and courteous service is important to us, and we're glad that Mr. Coats and the service team took care of you and your truck. Your satisfaction is our priority, and we look forward to serving you again in the future!

May 22, 2024

Nothing but pleasure working with this dealership. Always prompt on replying, and my guy KC can’t be spoken highly enough. KC is hands down one of the best service reps I've ever worked with. Unf More

by b.bradley15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KC Luna
May 23, 2024 -

Capitol Chevrolet responded

Thank you for your incredible review! We're thrilled to hear that you had such a positive experience with our dealership and especially with KC. He truly is a gem, and we're glad he made such a great impression on you. While we're sorry to see you go for now, we completely understand your decision. When the time is right and you're ready for another Silverado, KC and the entire Capitol Chevrolet team will be here, ready to assist you. Safe travels with your Tesla, and we look forward to welcoming you back in the future!

May 22, 2024

Great experience from the time I pulled in. The truck was up front waiting on me to get to the dealership from Houston. Eddie greeted me showed me the truck. In and out in under 2.5 hours. More

by jimmyc228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie, Mo and Lincoln.
May 23, 2024 -

Capitol Chevrolet responded

Thank you for sharing your experience with us! We're delighted to hear that you had a great experience at Capitol Chevrolet from start to finish. It's fantastic that Eddie had the truck ready for you upon your arrival and that you were in and out in under 2.5 hours. We appreciate your business and hope you're enjoying your new truck! If you ever need anything else, don't hesitate to reach out. Thank you for choosing Capitol Chevrolet!

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