Capitol Chevrolet
Austin, TX
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My dream car has been a 2010 Camaro....ever since it was a concept car. For the past year I have been periodically scanning the used car lot for THE one. Well, last week I found her! With the help of Ern a concept car. For the past year I have been periodically scanning the used car lot for THE one. Well, last week I found her! With the help of Ernesto and Wesley - they made my dream a reality! My husband and I have purchased a total of 4 vehicles from Capitol Chevrolet over the past 7 years and would never go elsewhere! You guys ROCK!!!! More
Our experience was the BEST at Capitol Chevrolet... I contacted Ernest while we were making a deal at another dealer and service was by far the best... We were in and out of there with a done deal and no contacted Ernest while we were making a deal at another dealer and service was by far the best... We were in and out of there with a done deal and no hassle! I definately would refer my friends and family to him and will look for him in any of our future purchases! We are very happy and satisfied customers. Jessica & Louis Robles More
The customer service at Capitol Chevrolet was excellent. They were very resourceful and professional. Answering all of my questions and did everything in their control to make my car buying experience enj They were very resourceful and professional. Answering all of my questions and did everything in their control to make my car buying experience enjoyable. Also made an effort to get me behind the wheel of a car I liked at a good price. More
I recently purchased a used Jeep from Capitol Chevrolet. I worked with the internet sales manager Dennis to negotiate a reasonable price for the Jeep and for my trade-in. He was honest and forthcoming with I worked with the internet sales manager Dennis to negotiate a reasonable price for the Jeep and for my trade-in. He was honest and forthcoming with the vehicle I was buying and easy to work with. I would not hesitate to work with this dealership in the future. More
The Girlfriend and I went in to look at a used car to fit 2 dogs that will get to be 100lbs when they're adult size. Ernest took the time to show us around and we didn't seem to find the right SUV. He later 2 dogs that will get to be 100lbs when they're adult size. Ernest took the time to show us around and we didn't seem to find the right SUV. He later took us to the vehicles that just came in but weren't on the lot yet. We found the right SUV and got a great deal. We'll recommend Capitol to anyone. More
Excellent pleasant experience buying online with Steven Prejean. A real knowledgeable sales person who answered all our questions and provided outstanding Chevrolet service. Would defintely recommend. Prejean. A real knowledgeable sales person who answered all our questions and provided outstanding Chevrolet service. Would defintely recommend. Javier Carrasco More
I just purchased my first new truck from Capital and couldn't have been happier. Dennis and Will were very patient with me. I was very picky with what I wanted and it took a few weeks to find exactly wh couldn't have been happier. Dennis and Will were very patient with me. I was very picky with what I wanted and it took a few weeks to find exactly what I was looking for. They definitely gave me the best price and were very easy to work with. I would recomend these guys to anybody. I will definitely be purchasing my wifes next suburban from Capital when the time comes. More
This is the worst experience I have ever had at a This is the worst experience I have ever had at a dealership. I brought my van to Capitol Chevrolet on 5/7/11 to have a set of keys made (they are This is the worst experience I have ever had at a dealership. I brought my van to Capitol Chevrolet on 5/7/11 to have a set of keys made (they are the chip kind). I was told that work would commence on monday and it would take about an hour. Well, for the next 6 days I was fed a string of excuses and promised every day that my van would be ready "tomorrow". On 5/13/11 I called them once more and was asking about the "progress" of my vehicle.....well I was in the middle of being given another line of bull when my mother grabbed the phone and unleashed the kind of fury I should have let them have days ago......and suddenly my car was going to be ready in 20mins. Wow. Almost a week for keys....I should have turned into a raving looney days before....I might have gotten service sooner. But this is not the worst part. Three days after I get my van back it completely dies on me. It wouldn't even turn over. I keep my van in pristine running order, and it was in top form when I dropped it off. I called them to ask "whiskey, tango, foxtrot, over" and they try to pin it on me....naturally. What they had done (or didn't do) was improperly reattach the lead to my battery. It was barely hanging on and the terminal cover was bent all the way back leaving the lead exposed. So this was not a case of "it came loose", it was deliberately disconnected.....and then put back on sloppily.....this could have given out on me in the middle of traffic while I was carrying my baby, leaving me stranded. They should count their lucky stars it just left me stranded in the driveway. They claim the battery had nothing to do with their install of the new key.....even if their claim holds true; if they really did the thorough 20-something point inspection they printed out on my receipt then they must have been BLIND not to see this. I will never bring my vehicle to this dealership again. I will never purchase a vehicle from them, and family will never purchase a vehicle from these people again (they have in years past). And I will make it a point to tell anyone who will listen and rating site this story. Capitol Chevrolet- Maserati prices for xxxx poor workmanship. And the lousiest customer service you could imagine. "what's the least we can do for you today?" More
Long store short, I wanted 7500 for my trade-in. The manager supposedly said, "yes". Apparantly the 7500 trade-in value that the mananger gave me came from the price of the vehicle that I wanted to buy manager supposedly said, "yes". Apparantly the 7500 trade-in value that the mananger gave me came from the price of the vehicle that I wanted to buy which means I was actually only getting 5500 for my car. Why lie about it? I went to Chuck Nash in San Marcos and bought the vehicle that I wanted at the price I wanted. And my trade in vehicle with Chuck Nash was over 6800 when my car was only worth $4000. I paid the rest in cash of $10,000 including tax, title, license, etc. That's exactly what I wanted. I would recommend Chuck Nash however I would not recommend Capitol Chevrolet at this time. Perhaps in the future if they would be more honest with their customers but at this time, I cannot recommend them. Date of service with Capitol, Friday 13 August 2010. More
In my last post, I made the mistake of clicking "yes" to recommending this dealership. the correct answer is "no". I DO NOT RECOMMEND THEM. I do not want to confuse anyone who reads my last post. I gave neg recommending this dealership. the correct answer is "no". I DO NOT RECOMMEND THEM. I do not want to confuse anyone who reads my last post. I gave negative comments and I just want the reader to be clear about my recommendation: NO!!!!!!!!! More