Capitol Chevrolet
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,179 reviews
Great customer service! Overall had a great experience! Car buying was very Smooth and fast! Definitely an a+ in customer service. Thanks David and Sid for your help! Overall had a great experience! Car buying was very Smooth and fast! Definitely an a+ in customer service. Thanks David and Sid for your help! More
I would like to Thank Frank for having the patience on dealing with me. From the start I let him know exactly what I was looking for. He understood that I was a very busy individual. He asked all the righ dealing with me. From the start I let him know exactly what I was looking for. He understood that I was a very busy individual. He asked all the right questions on trying to find the vehicle for me. I ended up with the 2008 Dodge Ram. He was very understanding. I really didn't have to spend too much time at the dealership he made it very easy and convenient for me. Thank you again Frank for being caring and understanding. And making it very easy for me. I highly recommend Frank Cerda as your salesperson. More
The reason we choose this dealership was for their wider variety of colors and trims. Everyone was friendly when we arrived. Diana was our sales consultant and she was very helpful with explaining everythin variety of colors and trims. Everyone was friendly when we arrived. Diana was our sales consultant and she was very helpful with explaining everything about the car, and getting us the best deal she could. She also helped set up On-star and Bluetooth. Chris was our finance guy and he was fast, friendly, and very clear on all the paperwork. Overall a great experience. More
Mr. Cerda was beyond helpful and he made my first time experience with Chevrolet a smooth and easy purchase! I explained my situation and what I was looking for to Frank and he quickly emailed different c experience with Chevrolet a smooth and easy purchase! I explained my situation and what I was looking for to Frank and he quickly emailed different cars in which to choose from and was spot on. I'm glad I got to me Mr. Cerda at Capitol Chevrolet and will most definitely recommend him to potential car buyers. Thanks again Frank! More
During a recent visit to purchase a used car we were quoted a price above advertised cost and then mistreated by preowned sales manager, once confronted was shown the door. Called General Manager to rec quoted a price above advertised cost and then mistreated by preowned sales manager, once confronted was shown the door. Called General Manager to recite incident and was apologized to but preowned sales manager did not call back and apologize More
Our experience with Ernest at Capitol Chevy was great, he was a great sales person who got us into the truck we wanted and helped us get the best financing possible. I highly suggest anyone looking for a car was a great sales person who got us into the truck we wanted and helped us get the best financing possible. I highly suggest anyone looking for a car to go to Capitol Chevy ! More
Frank Cerda was my sales consultant. My experience with Capitol Chevrolet was a pleasant one. Frank was fantastic in all respects. He was very friendly, so very professional and has EXCELLENT CUSTOMER SE Capitol Chevrolet was a pleasant one. Frank was fantastic in all respects. He was very friendly, so very professional and has EXCELLENT CUSTOMER SERVICE. I recommend Frank to anyone in lookinig for a new or used car. Thanks Frank and thanks Capitol Chevrolet! More
Capitol Chevrolet's vehicle presentation and friendly, welcoming atmosphere was the first step toward a very positive customer satisfaction rating. Upon entering the lot we were met by a know friendly, welcoming atmosphere was the first step toward a very positive customer satisfaction rating. Upon entering the lot we were met by a knowledgeable, hospitable consultant who immediately ushered us toward our preferred interests. We were shown the vehicles available while he generously allowed us the opportunity to look, compare, and ask multiple questions. There was never a feeling of impatience or being rushed, hurried or pressured. Once a vehicle was chosen the management and financial staff helped secure the best possible interest rate to assist us in making the monthly payment manageable. Capitol Chevrolet's accommodating kind and patient professional staff ensured our purchase was an enjoyable, exciting experience. We look forward to enjoying our new Suburban backed by Chevrolet’s many years of outstanding, reliable performance in conjunction with Capitol Chevrolet’s years of outstanding customer sales and service. More
AWESOME service! It was nice to be able to start the process online. It is so annoying to be handed a piece of paper that has been copied so many times that it is distorted, and being asked to hand wri process online. It is so annoying to be handed a piece of paper that has been copied so many times that it is distorted, and being asked to hand write a ton of information in tiny little spaces. The prompt phone call after submitting the online information was also nice. Everyone was friendly, knowledgeable, and so helpful. This was not the only dealership we went to, but in the end, the service and quality of the car won our business. I usually dread shopping for a new car, but this experience exceeded my expectations and made it a painless process. Lazarus had his work cut out for him since my husband and I were not at all on the same page on what we wanted. Lazarus found us a good compromise that we both agreed on and loved. Sid was so helpful explaining the additional coverages and the terms and conditions so we could make good, informed decisions. I will (and have) referred others to this dealership. The Malibu is perfect and I'm so glad we went with that. Thanks, guys! More