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Capitol Chevrolet

Austin, TX

4.8
2,104 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,104 reviews

April 30, 2014

I bought a new camero They were amazing. Nicest people. Super extremely welcoming. I went to riata ford prior to coming here and left immediately disgusted. They were rude More

by Julianguitar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bramblett, Charlie Baldwin
May 12, 2014 -

Capitol Chevrolet responded

Thank you for your review! We are glad that you dropped in and gave us a chance to earn your business and show you that not all car dealerships are the same. Thank you for your business and congratulations on the new ride! - Hubie

April 19, 2014

Thanks Lazarus! You were awesome and patient with all the questions we had. You helped everything run smooth and never made us feel pressured. Thank you for your awes More

by yanetv0773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazarus, Lazarus Marquart
Apr 29, 2014 -

Capitol Chevrolet responded

Thank you! Our "No Hassle" process with our Internet team is a great way to buy a car, truck or SUV. We constantly get feedback just like yours that confirms it! Thank you for your business, and thanks for taking time to post your online review. Congratulations on you new ride! - Hubie

April 16, 2014

My Capitol Chevrolet Experiance I would definitely recommend Capitol Chevrolet to anyone in the market for a new vehicle. Ben Reinke was my salesman not only was he very polite. He i More

by ma58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Vasquez, Rene Hernandez, Alan Jones, Charlie Baldwin
Apr 29, 2014 -

Capitol Chevrolet responded

Thank you for your review and for recommending us! We are glad to hear that you had a pleasant time working with Ben. Welcome to the Capitol Chevy Family and congratulations on the purchase of your truck! We truly appreciate your business. - Hubie

April 12, 2014

Our new truck! Lets start with the fact that I have never experienced anything like it when I went to any other dealership. I went to multiple dealerships with the s More

by e1234985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Freeman
Apr 16, 2014 -

Capitol Chevrolet responded

Thank you so much for giving us a chance to earn your business. I am glad to hear that you walked away with a new truck, and with a good feeling knowing that we went the distance to get you approved and into the truck that meets your needs. Bo is a great asset to the dealership. We appreciate the great review. Congratulations on your new truck! - Hubie

April 06, 2014

Capitol Chevrolet Really great experience Troy & Rene were really helpful I got my dream car. Troy is the man to go too if you're looking to purchase a new car :) Thank More

by chevy_girl88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy, Rene & Charlie, Rene Hernandez, Charlie Baldwin
Apr 09, 2014 -

Capitol Chevrolet responded

From our family to yours, Congratulations on the new car! We hope you get to enjoy it for many, many miles. Thanks for the great review! - Hubie

April 03, 2014

Great customer service! Overall had a great experience! Car buying was very Smooth and fast! Definitely an a+ in customer service. Thanks David and Sid for your help! More

by Ggarza03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Basham, Sid Rodriguez
Apr 09, 2014 -

Capitol Chevrolet responded

It was great working with you. Congratulations on your purchase! - Hubie

April 03, 2014

I would like to Thank Frank for having the patience on dealing with me. From the start I let him know exactly what I was looking for. He understood that I was a very busy individual. He asked all the righ More

by missy787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Apr 09, 2014 -

Capitol Chevrolet responded

Thanks for the fantastic review and thank you for choosing Capitol Chevrolet. HAPPY MOTORING! - Hubie.

March 30, 2014

The reason we choose this dealership was for their wider variety of colors and trims. Everyone was friendly when we arrived. Diana was our sales consultant and she was very helpful with explaining everythin More

by tjstone12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski, Diana Mojica
Apr 01, 2014 -

Capitol Chevrolet responded

Congratulations on your purchase! You mentioned that we offered a variety of color and trims. Thank you for mentioning that. We have made a huge effort to provide a better selection for our customers to choose from. We have increased our inventory by more than 50% since September! We appreciate your business and hope that you love your new Chevy! Thank you for a fantastic review and sharing your experience here at Capitol Chevrolet. Happy Motoring! - Hubie

March 27, 2014

Mr. Cerda was beyond helpful and he made my first time experience with Chevrolet a smooth and easy purchase! I explained my situation and what I was looking for to Frank and he quickly emailed different c More

by srshark91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Mar 28, 2014 -

Capitol Chevrolet responded

Thank you for your feedback and a giving us great review! As you can see on our Dealer Rater Review page Frank gets lot of 5-Star reviews from customers just like you. Thank you for giving us a chance to earn you business. We truly appreciate it. Congratulations on your new ride, and Happy Motoring! - Hubie

Apr 01, 2014 -

Capitol Chevrolet responded

First of all, congrats on your new ride! We hope you love your new Chevy! Thank you for taking a moment our of your day to share your experience at Capitol Chevrolet. We hope you have many happy miles in it. - Hubie

March 18, 2014

During a recent visit to purchase a used car we were quoted a price above advertised cost and then mistreated by preowned sales manager, once confronted was shown the door. Called General Manager to rec More

by JJohnston2005
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ezdine Chaheine
Mar 19, 2014 -

Capitol Chevrolet responded

I am sorry to hear about your experience at the dealership. We apologize for the confusion about Internet Pricing and those prices being available "With Approved Credit" and needing a "Confirmed Appointment with our Internet Sales Team." We make sure that these requirements are disclosed in every vehicle details page. I will pass along your comments to our Management team and will do our best to prevent this type of misunderstanding from arising in the future. Thank you. - Hubie.

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