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Capitol Chevrolet

Austin, TX

4.8
2,104 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,104 reviews

June 02, 2015

Ford F-150 This was our 4th purchase from Capital Chevrolet they make it easy and simple every time. I would highly recommend Bo Freeman as your salesman. More

by kadefa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Freeman
May 30, 2015

Chevy Spark First of all I would like to say I love Chevy! I have owned 2 Buicks and a Ford Windstar then ended up buying a Chevy Aveo in 2006. I drove my little More

by Chevygirl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bo Freeman
Oct 27, 2015 -

Capitol Chevrolet responded

"Congrats on finding just what you wanted! Bo is a great ambassador for Capitol Chevrolet and has been here a long time. We look forward to the time time as well! - Paul H."

May 29, 2015

Outstanding customer service! I spent several weeks on multiple sites, searching a 200 mile radius for good deals on a 2013 Texas Edition, Silverado 1500 Crew Cab LT. Having done m More

by Steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baldwin, Bo Freeman
May 18, 2015

Horrific No support on recall work, idiot matienence , incompentance horrible service , Don't buy GM. They left a leaking sunroof out in heavy rain and charge More

by Mike50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony
May 26, 2015 -

Capitol Chevrolet responded

Mike, I am discouraged about your recent dissatisfaction with our service department. Our customers are our top priority, and I am sorry if we have failed to meet your needs on your last visit with us. If you would like, please contact me at your earliest convenience, so I may further understand the situation and begin to work toward a resolution. I look forward to hearing from you. Randy Porter Service Manager 512-445-1278

May 05, 2015

2500 HD Silverado I recently went in to get my first Chevrolet vehicle. I was recommended Robert "In a Hurry" Murray by a relative and I was not dissapointed. He showed More

by 2015BGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Hernandez, Alan Jones
Sep 09, 2015 -

Capitol Chevrolet responded

That is awesome to hear! We're so glad we didn't disappoint you. Have fun in your new Chevy! - Paul H.

April 27, 2015

Don't waste your time bringing a car here for service I had a problem with my Impala so I called to make an appointment. The quickest they could schedule was 2 weeks later. So 2 weeks later I show up on t More

by mgt1
Recommend Dealer
No
Employees Worked With
K.P. Kirkpatrich, Monita Allen, and others
Apr 29, 2015 -

Capitol Chevrolet responded

Thank you for bringing this to our attention. I am passing this on to our General Manager, Robert Ruiz to review. This is not an example of the experience that we want to provide for our customers. In the mean time, please call me at 512-444-8888 and ask for Paul. I will be glad to take down all of your contact information and collect any other info that you can provide regarding your vehicle that was in our service department. - Paul H.

February 25, 2015

Excellent Service Joseph Llano provided me with an excellent service on helping me choose the car that I liked. He was promt, helpful, and knowledgeable on what he does More

by laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Llanos
Apr 10, 2015 -

Capitol Chevrolet responded

Thanks, Laura. It's always good to get posotive feedback from our customers. I'm sorry to hear about your poor experience with the other dealership and pleased to hear that Joseph took good care of you. Thank you for your business! Don't forget to like us on Facebook at www.Facebook.com/Capitol.Chevy.Austin - Paul H.

February 05, 2015

Great service and super friendly As a customer The first thing i look for is friendliness, cause if their not friendly or don't respect you why would you want to deal with them right? More

by Ryanellewoods20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Llanos
Apr 10, 2015 -

Capitol Chevrolet responded

WOW! Thanks so much for that AWESOME review. Time and time again, we get feedback like yours about Joseph. He is a great guy that honestly cares about his customer and, as you pointed out, is friendly and knowledgeable and always tries to make our guests feel welcomed. Thank you so much for your repeat business and your referrals! Keep rockin' down the highway in your new Chevy! - Paul H.

November 02, 2014

Great Salesman I recently purchased a vehicle at Capitol Chevrolet and my experience was by far the best I've ever had. My salesman Joseph was the reason I chose to More

by angelicbabe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rene Hernandez, Joseph Llanos
Apr 10, 2015 -

Capitol Chevrolet responded

Thank you for taking a minute out of your day to post your review of Capitol Chevrolet. Joseph is a great representative for us and glad to have him on our team. Welcome to the Capitol Chevy Family! - Paul H..

October 05, 2014

not happy with service department Took car in for repars to be fixed come to find out as soon as I got it back and another comes for it car is having problems it did not have before I More

by frankbenz1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dosnt matter
Apr 10, 2015 -

Capitol Chevrolet responded

I'm sorry to hear about your experience with our service department and I appreciate you letting us know about it. Please feel free to email me at phuber@capitolcheyv.com and I will be glad to bring it to our General manager's attention. Please include you name and phone number and I will see what we can do. - Paul H.

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