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Capitol Chevrolet

Austin, TX

4.8
2,280 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,280 reviews

March 28, 2025

Friendly and courteous staff all around, excellent customer service by my salesman Eann and Johnson in finance! Great deal on my purchase with all the rebates and a very reasonable trade in value! More

by dsolis26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eann
Mar 31, 2025 -

Capitol Chevrolet responded

We're thrilled to hear you had such a positive experience with our friendly and courteous staff! It's wonderful that Eann and Johnson provided you with excellent customer service. We're also delighted that you received a great deal on your purchase, including all the rebates and a reasonable trade-in value. Thank you for sharing your feedback!

March 28, 2025

Everyone was so nice and very helpful explaining everything as we went through the process. Would definitely recommend. More

by palacios.cynthia2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Austin
Mar 31, 2025 -

Capitol Chevrolet responded

We're delighted to hear that you had such a positive experience with our team. It's wonderful that everyone was nice and helpful, and that we were able to clearly explain everything throughout the process. We appreciate your recommendation and are glad you felt well-informed and supported. Thank you for your feedback!

March 28, 2025

The appointment time was kept the quick diagnostic and quick repair was great. I will return. More

by JLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carlo
Mar 31, 2025 -

Capitol Chevrolet responded

It's wonderful to hear that your appointment was handled efficiently! We're glad that the quick diagnostic and repair met your expectations, and that your time was respected. We strive to provide prompt and effective service, and it's always rewarding to know when we've succeeded. We appreciate you letting us know you'll return, and we look forward to seeing you again for any future automotive needs.

March 28, 2025

Great overall experience with sales, little to long of waiting time on the financial end. Ashton did a great job! More

by dman856
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Disedare
Mar 31, 2025 -

Capitol Chevrolet responded

We're pleased to hear you had a great overall experience with our sales team! We understand that waiting in the finance department can sometimes take longer than expected, and we appreciate your patience. We're also glad to hear that Ashton provided you with excellent service. We strive to make all aspects of the car-buying process as smooth as possible, and your feedback helps us identify areas for improvement. Thank you for sharing your experience.

Apr 01, 2025 -

dman856 responded

Would definitely recommend this dealership to anyone.

March 26, 2025

The service was great! I have spent months looking to get my recall done, and no one seemed to be responsive and capable. Finally found them and they took care of my oil ch More

by malgolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 27, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We're so glad to hear that we were able to assist with your recall and take care of your oil change and transmission service. We appreciate your patience and are thrilled to have earned your trust. Looking forward to serving you again in the future!

March 26, 2025

Honestly, the kindest people in the car business. Everyone listened to my concerns and guided me through the process. My situation was a little complicated, but the amount of grace and patience and k More

by nattisonata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Jauny
Mar 28, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're so glad to hear that our team was able to listen to your concerns and guide you through the process with patience and kindness. It's wonderful that you're happy with the deal and love your new car. We truly appreciate your feedback and look forward to assisting you again in the future!

March 26, 2025

I had issues with service in the past but today’s excursion was flawless and finished before the quoted time. Thanks More

by bruce_dutcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Mar 27, 2025 -

Capitol Chevrolet responded

Thank you for sharing your feedback! We're glad to hear that your recent experience was flawless and completed ahead of schedule. We appreciate your patience and look forward to continuing to provide you with great service in the future!

March 25, 2025

Worst car experience ever! Staff were so unprofessional and did not know what they were doing. Every department that I talked to has told me “they don’t know what goes on back More

by Kaylie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keren Bonilla
Mar 27, 2025 -

Capitol Chevrolet responded

We are sorry to hear that you are not satisfied with your experience. We strive to provide clear communication and efficient service, and it’s concerning that your visit didn’t meet those standards. To help resolve the issues you've raised, please contact our Customer Relations department at customerrelations@capitolchevy.com. We would like to address your concerns and work toward a solution.

March 24, 2025

Amazing service. Kept me updated always. would recommend to anyone. Gave me 100% always. Positive. More

by Angel Salgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 25, 2025 -

Capitol Chevrolet responded

Thank you for your fantastic feedback! We're so glad to hear that you had an amazing experience and felt kept in the loop throughout the process. Your recommendation means a lot to us, and we're thrilled that you felt like you received 100% of our best service. We truly appreciate your positivity and look forward to serving you again in the future!

March 24, 2025

This was my 4th purchase at this dealership so most likely I will be returning as I was treated the best More

by Moldham71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Pratt and marty
Mar 26, 2025 -

Capitol Chevrolet responded

Thank you for your continued trust in us! We’re thrilled to hear that you had another great experience and that our team made you feel valued. We look forward to welcoming you back for your next purchase!