Capitol Chevrolet
Austin, TX
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Chevy malibu We had a great experience here we were upside down in our trade in and after a few hrs it looked like it wasn't goibgbto happen and just before we lef We had a great experience here we were upside down in our trade in and after a few hrs it looked like it wasn't goibgbto happen and just before we left Hector came over and made it happen made my wife very happy everyone there was so nice and helpful we will definitely be going back to get my new car soon More
Great Service from Salesman, Timeliness fell short. I had a great experience dealing with Ron Favis as my Salesman. He was very friendly, and made everything very clear about what was going on through e I had a great experience dealing with Ron Favis as my Salesman. He was very friendly, and made everything very clear about what was going on through every step. However where this dealership falls short is their timeliness and efficiency. I arrived at the dealership around 9:45am, and was not finished until 6:45pm. Although the payment was finished around 2:30pm it was negotiated that I would receive new tires, that they would fix the recall part, and detail my vehicle. I was told an hour later at 3:30 my truck was just put on a lift to begin being worked on. 2 hours later I was told my vehicle was ready to be transported to Firestone to get new tires. However they failed to detail my car and was told I had to wait even longer for my vehicle to be ready. This dealership was not very efficient, and seemed to not communicate with each other on what was being done. I was told by many different people the same thing repeatedly, because they were not communicating with each other. If you are trying to only spend half a day getting a vehicle, then you're better off going somewhere else. If you don't mind spending 9-10 hours waiting then this is the place for you. Again, Ron was fantastic and none of the waiting was his fault. The finance and service departments were very slow. More
Excellent service We had a great experience with the sales team at Capital Chevrolet used car department. Derrick was very helpful through the entire process. I would d We had a great experience with the sales team at Capital Chevrolet used car department. Derrick was very helpful through the entire process. I would definitely recommend them to anyone. More
Great experience Mr. Eddie Balderas has excellent communication skills. He is an active listener and was very courteous and professional to me and family. Mr. Eddie Ba Mr. Eddie Balderas has excellent communication skills. He is an active listener and was very courteous and professional to me and family. Mr. Eddie Balderas kept an open mind regarding our finances and was able to give us a great deal on our trade in and place us in a brand new 2016 Chevrolet 2500 HD LTZ 4x4. Although we traveled from McAllen to Austin (346 miles) to make this investment, we definitely left Capitol Chevrolet in our brand new truck "COMPLETELY SATISFIED!" I encourage anyone who wants to feel welcomed at Capitol Chevrolet, to please ask for Mr. Eddie Balderas or his team and you will be taken care of like family. Thank you again. More
Ron Favis is did a great job. I tell people about the dealership all the time. I think Ron Favis is a salesman. Nice dealership. is did a great job. I tell people about the dealership all the time. I think Ron Favis is a salesman. Nice dealership. More
What a Great day! I enjoyed my experience at Capitol Chevy I knew with my salesman Ron Favis and the finance team I was confident and sure of my purchase..... I was ext I enjoyed my experience at Capitol Chevy I knew with my salesman Ron Favis and the finance team I was confident and sure of my purchase..... I was extremely happy when I left and continuing my happiness Everytime I start my 2016 Chevy cruze I will always return to Capitol Chevy for all my future purchases More
buying my first car I was terrified to get my first car on my own but Mr derrick helped me out and made the process so much better. I know that because of him I wasn't ta I was terrified to get my first car on my own but Mr derrick helped me out and made the process so much better. I know that because of him I wasn't taken advantage of and will be going to him for all my cars check ups and look overs. If you want to buy a car. Ask for mr. Derrick. More
No hassle shopping I was looking for a car and I remembered that Derrick had given me his business card. I wanted a Lexus but Derrick introduced me to my Lexibu (2013 Ma I was looking for a car and I remembered that Derrick had given me his business card. I wanted a Lexus but Derrick introduced me to my Lexibu (2013 Malibu) all the luxuries of a Lexus at a price I could afford. Thanks Derrick Evans she More
The exceptional service from Ron Favis I was very impressed from start to finish with the service that we received from the sales person, Ron Favis and the dealership as a whole. He made us I was very impressed from start to finish with the service that we received from the sales person, Ron Favis and the dealership as a whole. He made us feel at ease with making the right choice for the car that we chose. I have and will continue to advise people to come here. More
Great Experiencewith Derrick This is the second car I purchased through derrick and he continues to demonstrate his expertise and strong customer service skills. His advise and c This is the second car I purchased through derrick and he continues to demonstrate his expertise and strong customer service skills. His advise and care helped me to purchase my first used car. More