
Capitol Chevrolet
Austin, TX
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Fantástico Un momento muy especial durante la adquisición de mi nuevo vehículo, fue mu respetuoso y me ayudó en todo momento a conseguir lo necesario para califi Un momento muy especial durante la adquisición de mi nuevo vehículo, fue mu respetuoso y me ayudó en todo momento a conseguir lo necesario para calificar para mi crédito. More
New Car Nightmare Bought my first brand new car(Aaron) here and I'm regretting it already. First let me start by saying that my sales person (who later I found out is N Bought my first brand new car(Aaron) here and I'm regretting it already. First let me start by saying that my sales person (who later I found out is Not a New car salesman but works in the used car lot, aka Google), he was all nice for the first meetup, then after that all I received was wise cracks, him belittling me, and insults, his name is Nathaniel Rosalez. Why would any dealership hire someone without customer service skills? If it wasn't for the manager and the price I can honestly say that I would of gone with Toyota. Not to mention the two days leading up to the purchased they promised (Nathaniel and the new car sales manager Ben) that they would put 16” wheels on at no extra charge, only to sit down with them and they say they won’t do it and to “take the car with these wheels because you can’t find a better deal or you can buy the wheels from us”, we purchased anyways. After about I returned the car some minor issue's which is covered by warranty. They had my car for a week, upon picking the car up today there was a 4 inch gash inside the leather door....I was told that service doesn't cover their mistakes and i would have to talk to Nathaniel. Just as I thought it would turn out, Nathaniel has an attitude, was starting to say derogatory words. Basically have had enough, no one should be treated this way, do they want repeat business?! My mom and grandfather, who spent 40 years working at GM are appalled at the way Ive been treated. And can tell you this, social media is huge, don't think for a minute my family and I won't use it unless Capital Chevy fixes the huge deep gash the service department made in my door. And as of now Nathaniel was being a smartass about having the car fix, that the service dept wrecked or Nathaniel could of done this because I dropped it off to him and I tooka photo of this at the dealership, don't trust Nathaniel...totally disgusted. (UPDATE) after taking the post down so that Barry Beard could get the parts 2 weeks ago, I've received no updates and have left messages and texted Barry on his personal number. Toyota or Don Hewlett Chevy would've been a better option, at this point I don't think they'll compensate or even fix my car, by the way, water doesn't even spray my windshield anymore so I can clean it, so either it's broken or they never topped my fluids. -Aaron Celeskey, 2019 Chevy Cruze Hatchback LS More
Kevin Is The MAN! Bought a vehicle from Kevin about a week ago and man he is the Man for the job. Never been happier and he made the process of buying a car a great exp Bought a vehicle from Kevin about a week ago and man he is the Man for the job. Never been happier and he made the process of buying a car a great experience. Thank you and keep doing what you do. More
Excellent service This was probably the best experience I could have buying a car! Wonderful service and care! I didn’t feel like I was being taken advantage of as a ne This was probably the best experience I could have buying a car! Wonderful service and care! I didn’t feel like I was being taken advantage of as a new car buyer, I felt as if they truly cared about my needs and wants! More
Excellent service as always Our salesman was very attentive and very helpful. Made sure we had everything we wanted and needed in a vehicle. Would recommend to everyone I know Our salesman was very attentive and very helpful. Made sure we had everything we wanted and needed in a vehicle. Would recommend to everyone I know More
Awesome service I would like to say that by far best dealership I have been to. Kevin Arévalo provided me with top notch service and he was extremely knowledgeable ab I would like to say that by far best dealership I have been to. Kevin Arévalo provided me with top notch service and he was extremely knowledgeable about the vehicles I looked at. He worked extremely hard to get me into the vehicle I wanted and got that accomplished. More
Great experience Capitol Chevrolet by far made the difficult process of buying a car smooth and easy. Kevin was a knowledgeable and helpful the entire time. I am very Capitol Chevrolet by far made the difficult process of buying a car smooth and easy. Kevin was a knowledgeable and helpful the entire time. I am very satisfied with my new Malibu! More
ASK FOR KEVIN A!!!! My overall experience was great! Kevin Arevalo gave me high class service and made me feel very comfortable in my first time purchasing a vehicle. I w My overall experience was great! Kevin Arevalo gave me high class service and made me feel very comfortable in my first time purchasing a vehicle. I was very well informed and I didn’t feel like there was a closed door between us where I wasn’t getting all the details on what was happening. I highly recommend. More
Happy with my sevices THANK YOU Y'ALL for your customers services. I recommend your services to my friend and she bought a car too. Must of over thank you Kevin A for being THANK YOU Y'ALL for your customers services. I recommend your services to my friend and she bought a car too. Must of over thank you Kevin A for being a great saleman. More
Best car buying experience ever! Kevin was absolutely amazing! He is very knowledgeable and very resourceful. He using every possible to to make sure you are driving away in the car y Kevin was absolutely amazing! He is very knowledgeable and very resourceful. He using every possible to to make sure you are driving away in the car you fall in love with! I would highly recommend capitol Chevrolet and make sure you ask for Kevin!! More