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Capitol Chevrolet

Austin, TX

4.8
2,304 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,304 reviews

January 18, 2020

Salesmen didnt follow through with sale!!! So my overall car purchase was alright I suppose don't have any problems with that except for when the process of showing my vehicle and how it all wo More

by ScoobyDoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Cerda
Jan 20, 2020 -

Capitol Chevrolet responded

I appreciate you bringing this matter to our attention. We strive to deliver top notch customer service. I am very concerned we failed to make your purchase experience more memorable. Capitol Chevrolet does offer $100 referrals fee and I want to make sure this is paid. Please give me a call 830-445-0105. - Sonya Aldrich

January 17, 2020

Very kind and funny also very helpful and good at his job.would definitely go back again and see him. Great customer service. Definitely recommend More

by amanda11
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski
Jan 17, 2020 -

Capitol Chevrolet responded

Amanda, your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Chris on our team. We appreciate you choosing Capitol Chevrolet & we hope to see you soon. Sincerely, Alex Flores, General Manager

January 17, 2020

Salesperson was friendly, polite, and personal. We left with the car we wanted and a good deal. Salesperson Tyler Rodriguez went above and beyond our expectations. More

by Patijack10
Recommend Dealer
Yes
Employees Worked With
Tyler Rodriguez, Sid Rodriguez
Jan 17, 2020 -

Capitol Chevrolet responded

Congratulations! I am so glad to hear that you came in and drove off in the car you wanted. Tyler is exceptional and an excellent representative of our brand. Thank you for shopping at Capitol Chevrolet and we hope we see you again for all of your vehicle needs. Sincerely, Alex Flores, General Manager

January 17, 2020

In a world that seems to have lost touch with customer service... Capitol Chevrolet was like a breath of fresh air! Travis was attentive, empathic and NOT PUSHY. From start to finish the process was smoot More

by Kerbylzoeller
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 17, 2020 -

Capitol Chevrolet responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have such an amazing team. We appreciate you choosing Capitol Chevrolet & we hope you enjoy your new ride! Sincerely, Alex Flores, General Manager

January 11, 2020

Zach D. has been awesome from the get go. Professional. And makes you feel as part of the family there at Capitol. My go to! More

by JAlvarado
Recommend Dealer
Yes
Employees Worked With
Zach Deleon in service dept.
Jan 13, 2020 -

Capitol Chevrolet responded

Hello. Thank you for your kind review as well as your five star rating. We are glad you had an excellent experience at Capitol Chevrolet. We look forward to working with you again. Sincerely, Alex Flores, General Manager

January 11, 2020

Great customer service, Will took Great care of me and my car. Came to get an oil change and I seen the line was long so I was making calls to get picked up and come back later but it was finished before my More

by Aguilar8
Recommend Dealer
Yes
Employees Worked With
William Arévalo
Jan 13, 2020 -

Capitol Chevrolet responded

Thank you for your five star review. I am glad you enjoyed your car-service experience with us. It was a joy working with you. Thank you for choosing Capitol Chevrolet. We hope to see you again soon. Sincerely, Alex Flores, General Manager

January 09, 2020

Great service, Zachary Deleon did his very best and took care of it all. 👌 I will be going back and asking for him everytime. Thank you More

by Pitufosuarez454
Recommend Dealer
Yes
Employees Worked With
Zachary Deleon
Jan 10, 2020 -

Capitol Chevrolet responded

Thank you so much for the five star rating and choosing Capitol Chevrolet for all of your vehicle needs. We look forward to working with you again. Sincerely, Alex Flores, General Manager

January 09, 2020

Great service!! I was in and out within a reasonable amount of time. I felt comfortable in the waiting area and many times if I needed anything. More

by Joeyramos72
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski
Jan 09, 2020 -

Capitol Chevrolet responded

Joey, thank you so much for the five star rating and positive review. I am glad you had a great service experience and we can't wait to work with you again. Take care and safe travels. Sincerely, Alex Flores, General Manager

January 08, 2020

I loved the whole experience they treated us right and they made everything happen like magic I was so happy and amazed on how smooth and courteous they made it and they explained everything in detail. I’ More

by A dream come true
Recommend Dealer
Yes
Employees Worked With
Genaro Núñez Hernández , Monty woodruff, Howard sellars,
Jan 09, 2020 -

Capitol Chevrolet responded

Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We thank you for choosing Capitol Chevrolet & we hope to see you again soon! Sincerely, Alex Flores, General Manager

January 06, 2020

I had great experience with Capitol Chevy. This is my second car buying from them in the last 4 years. I will be back again. More

by Kendallducree
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 07, 2020 -

Capitol Chevrolet responded

Kendal, thank you for providing your feedback regarding your experience with us and the five star rating. We appreciate you choosing and recommending Capitol Chevrolet. Looking forward to working with you again in the future. Sincerely, Alex Flores, General Manager

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