
Capitol Chevrolet
Austin, TX
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Salesmen didnt follow through with sale!!! So my overall car purchase was alright I suppose don't have any problems with that except for when the process of showing my vehicle and how it all wo So my overall car purchase was alright I suppose don't have any problems with that except for when the process of showing my vehicle and how it all works wasn't shown to me by my actually sales person but another employee that was red flags. To me its the little things that count, the sales person didn't follow through with the whole sale from start to finish, once he knew it would work he left me hanging to continue getting more sales. Last but not least they kept telling my son who referred me that I would get a 100.00 check for him refereeing me to drive here, I have been waiting almost three weeks now and still haven't gotten the check that I have been told its been sent. To some that may come off as false advertisement. More
Very kind and funny also very helpful and good at his job.would definitely go back again and see him. Great customer service. Definitely recommend job.would definitely go back again and see him. Great customer service. Definitely recommend More
Salesperson was friendly, polite, and personal. We left with the car we wanted and a good deal. Salesperson Tyler Rodriguez went above and beyond our expectations. with the car we wanted and a good deal. Salesperson Tyler Rodriguez went above and beyond our expectations. More
In a world that seems to have lost touch with customer service... Capitol Chevrolet was like a breath of fresh air! Travis was attentive, empathic and NOT PUSHY. From start to finish the process was smoot service... Capitol Chevrolet was like a breath of fresh air! Travis was attentive, empathic and NOT PUSHY. From start to finish the process was smooth and their whole staff made the process a breeze. It’s not often that you experience true professionals in this business, so when you do it needs to be recognized. We will be back next time! They have earned our business for life!! Absolutely In LOVE with our new ride!! More
Great customer service, Will took Great care of me and my car. Came to get an oil change and I seen the line was long so I was making calls to get picked up and come back later but it was finished before my car. Came to get an oil change and I seen the line was long so I was making calls to get picked up and come back later but it was finished before my ride even got here. Will didn’t force my hand on buy anything I didn’t want. Will continue to come to this place. More
Great service!! I was in and out within a reasonable amount of time. I felt comfortable in the waiting area and many times if I needed anything. amount of time. I felt comfortable in the waiting area and many times if I needed anything. More
I loved the whole experience they treated us right and they made everything happen like magic I was so happy and amazed on how smooth and courteous they made it and they explained everything in detail. I’ they made everything happen like magic I was so happy and amazed on how smooth and courteous they made it and they explained everything in detail. I’m extremely happy with everything and how also they communicated esp how quick they worked on getting us approved. The finance mngmt and my sales man team are amazing thanx Gerry esp for pushing it thru and not giving us excuses but truly doing ur best n making my yr 2020 the best n starting off blessed. Much love to the team!!! :) More