Back

Capitol Chevrolet

Austin, TX

4.8
2,303 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 2,303 reviews

December 26, 2020

Great service Looked at four different cars as three Great service Looked at four different cars as three sold out from under us as we looked. Would not hesitate to use Ernesto at Capitol again. More

by Pmhalas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett , Ernesto Acosta
Dec 28, 2020 -

Capitol Chevrolet responded

I am pleased to hear that Ernesto was able to assist you and make for a pleasant experience. Please come visit us again for any and all of your future vehicle needs. Best, Alex Flores, GM

December 22, 2020

This makes the 4th vehicle I have purchased at Capitol Chevrolet. Eddie Balderas and the finance team have been great. I got the color I want but not all accesories. I'll have to work on that myself. More

by k.ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Effran Bryant, Chris Lipinski, Eddie Balderas
Dec 22, 2020 -

Capitol Chevrolet responded

Thank you for the good rating and repeat business. We appreciate your loyalty and trust. Your review on Eddie was greatly appreciated and we look forward to working with you again soon. Happy Holidays. Enjoy your new ride. Best- Alex Flores, GM

December 22, 2020

The initial order process was easy and helpful. The delivery process was also very good the sales person was very knowledgeable and took the time need to go over many of the new features just think the More

by deeregunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
Dec 22, 2020 -

Capitol Chevrolet responded

Your five star review is greatly appreciated, deeregunner. Thank you for choosing Capitol Chevrolet and we apologize for the unusual delay. Congratulations on your new ride, we hope to see you again soon. Sincerely, Alex Flores, GM

December 14, 2020

Manual Martinez was by far one of the most pleasant car salesman I have done business with. Easy going, knowledgeable and has a great personality. He does both used and new car sales and I would strongly r More

by spmceniry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manual Martinez
Dec 15, 2020 -

Capitol Chevrolet responded

Thank you for the five-star review and kind feedback, spmceniry. We're so glad to know that you had a great experience with Manuel! Congratulations on your 2021 Chevy Silverado. Have a wonderful day! Sincerely, Alex Flores, GM

December 08, 2020

I truly recommend Capital Chevrolet as it is one of the best dealerships I have dealt with. The people are very friendly and do not put you under any pressure. They work with you on purchasing a vehicle to More

by CME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz & Monty Woodruff 5 ?? , Frank Cerda
Dec 08, 2020 -

Capitol Chevrolet responded

We appreciate your recommendation and kind words CME! Thank you for choosing Capitol Chevrolet and we look forward to handling any of your future needs. - Alex Flores, General Manager

December 07, 2020

Jessie Polk Is the most outstanding car salesman I’ve ever bought a truck from. Jessie went above and beyond to help me get exactly what I wanted. He is very knowledgeable, had a great attitude, and was More

by robwhite23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Dec 08, 2020 -

Capitol Chevrolet responded

Thank you for the amazing feedback and praise. We're so glad you had an excellent experience with so many of our team members, especially Jesse. Congratulations on your new truck and we hope it serves you well. Best- Alex Flores, General Manager

December 04, 2020

I am only giving them 2 stars because of the salesman. He did great. What I am extremely upset about is the dealership offering me a $500 coupon, which did not specify new or use, only to be told that i More

by starjr
Recommend Dealer
No
Employees Worked With
Judlouis Reyes
Dec 14, 2020 -

Capitol Chevrolet responded

We apologize for the miscommunication and any inconvenience we may have caused. We always strive for 100% satisfaction and are trouble that we missed the mark. We hope that this unusual circumstance does not deter you from visiting us in the near future. Sincerely, Alex Flores, GM

Dec 14, 2020 -

starjr responded

Will say i am very unsatisfied. Received the vehicle today only to find out that the dual panel roof will not close. It will get to the end and open right back up. This is one of the questions I asked before purchasing and was assured there was no issue with it and now this happen. The word furious does not begin to describe how I am feeling right now.

December 01, 2020

I will never buy a vehicle from here. They have charged my card $500 one month ago and it was supposed to be a pending charge to hold the vehicle while we work things out with the bank. We ended up not get More

by mobacosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tristen
Dec 14, 2020 -

Capitol Chevrolet responded

Morgan Acosta, thank you for taking the time to send us your feedback. We're sorry that your experience with us hasn't been a great one, as our #1 priority is customer satisfaction. Please reach out to us if you wish to discuss this further, as we would like to rectify the situation. Sincerely, Alex Flores, GM

December 01, 2020

Very kind people and very easy to work with. Finance was great. Easy negotiation and in and out. And I have no idea what else to say. More

by Keithdwatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judlouis
Dec 02, 2020 -

Capitol Chevrolet responded

Keith, we appreciate your kind words and high regard for our team. It's been a pleasure assisting you with your vehicle needs and we look forward to serving you again very soon. Best - Alex Flores, General Manager

November 30, 2020

We had a very good experience with our sales person, Stephen Pratt. I suggest asking for Stephen when purchasing your next Chevrolet. He is very relaxed and attentive. More

by Gieselman.carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Pratt
Nov 30, 2020 -

Capitol Chevrolet responded

Congratulations on your new care and thank you for the positive feedback. We're glad Stephen was able to provide you with an attentive and relaxed buying experience and hope to see you again down the road. Warm Regards-Alex Flores, GM

...
152
...