
Capitol Chevrolet
Austin, TX
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Jessie, was very nice & patient with me. Great customer service/ salesman I will recommend him to others. Thank you Jessie so much good job keep up the great work & I love my new car ! service/ salesman I will recommend him to others. Thank you Jessie so much good job keep up the great work & I love my new car ! More
Greg Freeman found the specific Colorado I was looking for and two days later it’s in my driveway! Ernesto A. even went to the trouble to drive and deliver up north to my house. Great experience. for and two days later it’s in my driveway! Ernesto A. even went to the trouble to drive and deliver up north to my house. Great experience. More
We went to the pre-owned side, which had a great atmosphere. Everyone was very friendly and laid back. Angie was a great saleswoman, incredibly knowledgeable about trucks and cars. Honestly she’s th atmosphere. Everyone was very friendly and laid back. Angie was a great saleswoman, incredibly knowledgeable about trucks and cars. Honestly she’s the most informed car salesperson I’ve ever dealt with. She and the manager Jimmy worked with us to get us the best possible deal for our new truck and our trade-in. Corey worked with our previous lender to get us an excellent APR. I enjoyed my experience, which is not something one can usually say about buying a vehicle. I recommend these guys. More

VIP treatment from start to finish. I couldn’t be happier with my purchase and the overall experience. And it all started with Jessie. Jessie made me feel like family and made me feel very comfortable. Jessi with my purchase and the overall experience. And it all started with Jessie. Jessie made me feel like family and made me feel very comfortable. Jessie is competent, well versed and as friendly as they get and not to mention was transparent throughout the entire process. Management and finance were also a pleasure. I’ll see Jessie and Capitol again in 39 months! More
Everyone was super friendly and helpful. I had a great experience here! My salesman, Bobby, was very good at keeping me updated on the process and was knowledgeable about the model I purchased. experience here! My salesman, Bobby, was very good at keeping me updated on the process and was knowledgeable about the model I purchased. More
Despite a recent repossession and credit issues, Ernest was able to help me get into a “new to me” vehicle. Not once did he make me feel embarrassed or ashamed about my situation. I had previously been dea was able to help me get into a “new to me” vehicle. Not once did he make me feel embarrassed or ashamed about my situation. I had previously been dealing with another Chevy dealer and felt like the salesman didn’t want to help me because of my credit. Ernest helped me get a vehicle that fit all my needs. Even the sales managers, Gilbert and Johnson were amazing. Each of them have since followed up with me to make sure I’m happy with my new vehicle. I would definitely recommend Ernest to everyone More
We've had good experiences with Capitol Chevrolet in the past, but our latest was less than spectacular. Our 2018 Tahoe required service for a seized engine and was towed in mid-December to the agency. I ha past, but our latest was less than spectacular. Our 2018 Tahoe required service for a seized engine and was towed in mid-December to the agency. I had originally suspected a problem with the starter before delivery. The vehicle remained in storage or outside till early January 2021, and after repeated calls to then manager Dean or Dane, I discovered he had either quit or been fired. There was no attempt to contact me about this problem. I then called to find out who would be in charge, and was introduced to a Abel, a polite and professional manager who apologized for the lack of communication and delays in service. Eventually, the vehicle was labeled as ready last week, and since I was out of town, had asked my son to pick it up. When he arrived at Capitol Chevrolet, he was told it was not ready due to paperwork issues (something to do with making sure the dealership was being paid for warranty coverage). I was also informed by Abel that, indeed, the starter had been the cause, and had been replaced. I do not blame Abel or the last mechanic to correctly diagnose and repair the vehicle. But there has been a breakdown in the service pathway at Capitol. To discover that Dane or Dean, whoever he was, had left without any notification to his customers, was totally irresponsible. And I might also add that some of your receptionists need training on politeness in phone protocol. It is a difficult job, am sure burnout is common. But there is no excuse for terse or rude manners. I have yet to drive the automobile, and look forward to its proper function. I thank Abel for his assistance and will recommend him to my friends and family. More
My wife and i just bought our seventh new Chevy from Capitol. We keep coming back and trading here because of the Quality of the brand and the great service we encounter. It is almost like dealing with Capitol. We keep coming back and trading here because of the Quality of the brand and the great service we encounter. It is almost like dealing with Family , both during the purchase and the service afterwards. This time we bought my wife an Equinox, she loves it. Karla Rangel ,our Sales Advisor, was most professional, courteous and knew her product. She also has a very personable and easy to deal with . Brett Buell , our Finance Guy, was also very helpful walking us through our options and helped us make the best decisions on the purchase. He was very patient with us. It is no surprise to me that Capitol Chevrolet has been the Number One dealership in Austin and should soon be Number One in the State. Thanks to Mr. Flores and his team, I recommend them to everyone who is looking for a righteous deal from righteous people. Completely Satisfied Malcolm L. More