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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,179 Reviews
Call Dealership (737) 219-7300
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,179 reviews

October 07, 2024

Dealership corrected a situation in my final contract that was exactly what I asked for. More

by Hfrierson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip
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Oct 10, 2024 -

Capitol Chevrolet responded

Thank you for your feedback! We're glad to hear that our team was able to address the situation in your final contract to your satisfaction. We strive to ensure our customers have a positive experience, and your input is invaluable. If you need anything else, please don't hesitate to reach out!

October 03, 2024

Great sales service , car lot was organized well. We were able to test drive vehicles with no problems. Very friendly staff. More

by Danny.Zieger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The sales manager, I do not remember his name. Alejandra our sale rep and Marcelo Rosales our finance who was extremely wonderful to work with , to me he is a valuable asset to Capital Chevrolet.
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Oct 04, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our sales team and found the lot well-organized. It's fantastic to know that our friendly staff made your test drive experience enjoyable. If you have any more questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again!

October 02, 2024

Very Professional went above and beyond Andy was amazing I was on a time crunch and the worked with me and made it fast. More

by Marywalsh1275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
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Oct 03, 2024 -

Capitol Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that Andy provided you with professional service and went above and beyond to accommodate your time constraints. It’s great to know we could make your experience fast and efficient. We appreciate your feedback and look forward to assisting you again in the future!

October 01, 2024

Great timely service & was kept up to date on progress car was fixed in one day so we could continue our vacation More

by Fsffdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Claro
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Oct 02, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you received timely service and that we were able to get your car fixed quickly, allowing you to continue your vacation without a hitch. We appreciate your feedback and look forward to serving you again in the future! Safe travels!

September 30, 2024

Outstanding professionalism, sales, and service. My service visits have been exceptional. My wife and I are elated customers. Capitol Chevrolet hands down is the best dealer in Austin. More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leana
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Oct 02, 2024 -

Capitol Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you and your wife had such a positive experience with our team. Providing outstanding professionalism and exceptional service is our top priority, and it’s wonderful to know we met your expectations. Your kind words mean a lot to us, and we look forward to serving you again in the future. Thank you for being elated customers and for choosing us!

September 28, 2024

Great service, she’s was very nice and kept me updated . I would return anytime . More

by allisonmonae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female
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Sep 30, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience and that our team kept you updated throughout the process. We look forward to welcoming you back anytime you need our services!

September 27, 2024

We are very satisfied that your team was willing to work with us and get us to where we needed to be. Would highly recommend Capitol Chevrolet . More

by jaccallene.bomar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Roman, Johnson, and Rafael Ayala
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Sep 30, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our team was able to assist you and meet your needs. Your recommendation means a lot to us, and we look forward to serving you again in the future. Enjoy your new vehicle!

September 27, 2024

Chase Holden is a great salesperson! He did an absolutely wonderful job making my wife's new car experience the BEST !! He went above and beyond to make her day at Capital Chevy ! We wil More

by rickylucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Holden
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Sep 30, 2024 -

Capitol Chevrolet responded

Thank you for your fantastic review! We’re so glad to hear that Chase made your wife's car-buying experience the best it could be. His dedication to going above and beyond truly reflects our commitment to exceptional service. We appreciate your trust and look forward to assisting you with your future needs!

September 27, 2024

Good new truck prices - if you don’t mind buying a lemon. Brand new duramax. 20k miles. 1.5 years old. Leaking oil from the main seal. And all over my driveway. Off the road. No loaner. Leaking oil again More

by Harrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George + Lafayette
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Oct 02, 2024 -

Capitol Chevrolet responded

We’re truly sorry to hear about your experience with your truck. Your feedback is important to us, and we want to ensure your concerns are addressed promptly. Please reach out to Mark Klingele at Mklingele@capitolchevy.com, and he will assist you in resolving these issues. Thank you for bringing this to our attention, and we appreciate your patience as we work to make this right.

September 26, 2024

Frank was great. He took the time to show me different cars and was very patient with me. He explained everything very well. I was very on the edge about this and he More

by amal628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Report | Print
Sep 27, 2024 -

Capitol Chevrolet responded

Thank you for sharing your wonderful experience! We're delighted to hear that Frank was able to provide you with the support and patience you needed while exploring different cars. It's fantastic to know he helped make your decision easier and that you're happy with your Trax! If you need anything else or have questions in the future, feel free to reach out. We appreciate your business and look forward to seeing you again!

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