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Capitol Chevrolet

Austin, TX

4.8
2,296 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,296 reviews

July 01, 2021

I was giving an out the door quote from manager Trent this morning had to leave to meet an custom and returned about 4 hours later to be told the OTD price was $600 higher. Snake gave me a lower number More

by Treygreen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerrod Knight and Trent (manager)
Jul 07, 2021 -

Capitol Chevrolet responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Josh Mitchell

June 26, 2021

Joana did an amazing job at helping me find the perfect vehicle for me and my family. I would definitely recommend her! More

by Lilianavaldovinos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joana
Jun 28, 2021 -

Capitol Chevrolet responded

Joana will be so happy to hear that she was able to assist you successfully. Thank you for the five-star rating and kind feedback! We really appreciate it. Take care! Sincerely, Josh Mitchell

June 26, 2021

Quick no hassle extremely efficient purchase. None of Quick no hassle extremely efficient purchase. None of the dealer gimmicks More

by jayvelacheri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Polk
Jun 28, 2021 -

Capitol Chevrolet responded

We're glad to hear that you had a great experience with us. Thank you for the kind feedback and five-star rating! Sincerely, Josh Mitchell

June 25, 2021

Smooth transaction, Concluded price negotiation quickly. Worked with Jessie Polk. Thankfully the finance office also did not try the usual upsell of uneeded extras. Recommend. More

by Bebolt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Polk
Jun 28, 2021 -

Capitol Chevrolet responded

We greatly appreciate you taking the time to leave us this kind feedback and five-star rating! Please do not hesitate to reach out to us if you need anything else. Take care! Sincerely, Josh Mitchell

June 25, 2021

I would like to thank Me. Alex Perez for obtaining the truck I wanted. Great experience and would recommend to anyone. More

by Melisaer.kelly97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Perez
Jun 28, 2021 -

Capitol Chevrolet responded

We're happy to hear that you had a great experience with Alexander! We greatly appreciate the recommendation and high rating. Please let us know if you need anything else. Sincerely, Josh Mitchell

June 23, 2021

The headliner on my 2019 Trax has come off and supposedly fixed 4 times so far. They have given me the runaround and since may 26 when I took it to the shop again, nothing has been done! No one will return m More

by philhenrysalas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George, Service manager
Jun 29, 2021 -

Capitol Chevrolet responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, The Capitol Chevrolet Team

Jun 29, 2021 -

philhenrysalas responded

I am DONE calling! I have left messages, text messages and no one calls back! This has been from the operator at the front desk to George in the service department! I have gotten crappy service for 2 years from your pathetic dealership. And all I ever get is the generic response that is the same everytime! " We strive blah blah blah! My mission is to continue to make sure people DO NOT BUY from Capitol Chevy!

June 18, 2021

I had no idea that you could not only enjoy car shopping but also have a completely stress free experience. Capitol Chevrolet, especially Omar and Monty, changed my view of dealerships, salesmen, and car sh More

by ashamm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty, Eddie Balderas, Omar Mercado
Jun 21, 2021 -

Capitol Chevrolet responded

We greatly appreciate you taking the time to leave us this kind feedback and five-star rating! Please do not hesitate to reach out to us if you need anything else. Take care! Sincerely, Josh Mitchell

June 17, 2021

Marcus Washington sold us a 2018 Tahoe and we had an excellent experience! He was personable, efficient, and knew the answers to our questions. We were going to test drive the car then if we liked it pu More

by bashammonds
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Washington
Jun 17, 2021 -

Capitol Chevrolet responded

Bashammonds, thank you for the positive review. We're so glad Marcus was able to help you find a car you love. Enjoy your new Tahoe and thank you for choosing Capitol Chevrolet! Sincerely, Josh Mitchell

June 15, 2021

Tristen Woods did a great job. Wasn't pushy at all he showed me a few options to see what could possibly work. He was super nice and really helped look at vehicles. Absolutely no complaints. It was a gre More

by Jcox0410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Woods
Jun 16, 2021 -

Capitol Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Sincerely, Josh Mitchell

June 10, 2021

Wanted to compliment Mr. Vickers, assistant manager for professional service provided. Service was prompt and well taken care of. Great customer service and in and out. More

by ajaeo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vickers, Grady
Jun 10, 2021 -

Capitol Chevrolet responded

ajaeo, thank you for the positive rating. We hope to see you again soon. Sincerely, Josh Mitchell

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