
Capitol Chevrolet
Austin, TX
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I was giving an out the door quote from manager Trent this morning had to leave to meet an custom and returned about 4 hours later to be told the OTD price was $600 higher. Snake gave me a lower number this morning had to leave to meet an custom and returned about 4 hours later to be told the OTD price was $600 higher. Snake gave me a lower number to ensure I would come back and then try to snake me into taken the higher price. No apologize, nothing just told me the price was higher if I wanted the truck. Very poor business. I have heard it for years and now I know it’s true! A car salesman is at the lowest level of a human being!!! xxxx SNAKE! More
Smooth transaction, Concluded price negotiation quickly. Worked with Jessie Polk. Thankfully the finance office also did not try the usual upsell of uneeded extras. Recommend. Worked with Jessie Polk. Thankfully the finance office also did not try the usual upsell of uneeded extras. Recommend. More
The headliner on my 2019 Trax has come off and supposedly fixed 4 times so far. They have given me the runaround and since may 26 when I took it to the shop again, nothing has been done! No one will return m fixed 4 times so far. They have given me the runaround and since may 26 when I took it to the shop again, nothing has been done! No one will return my calls. The service department is a joke. No one ever knows what is going on there! Cars are JUNK! DO NOT BUY from Capitol Chevy! More
I had no idea that you could not only enjoy car shopping but also have a completely stress free experience. Capitol Chevrolet, especially Omar and Monty, changed my view of dealerships, salesmen, and car sh but also have a completely stress free experience. Capitol Chevrolet, especially Omar and Monty, changed my view of dealerships, salesmen, and car shopping completely!! I will never purchase a vehicle any other place. Omar went above and beyond while working with us. He made us feel like people. Like he genuinely cares. We weren't just a sale or a number. Monty went out of his way to make sure I understood every aspect of my new vehicle. I drove off enjoying my features instead of wondering how they all work. I can't say enough positive things about Capitol Chevrolet More
Marcus Washington sold us a 2018 Tahoe and we had an excellent experience! He was personable, efficient, and knew the answers to our questions. We were going to test drive the car then if we liked it pu excellent experience! He was personable, efficient, and knew the answers to our questions. We were going to test drive the car then if we liked it purchase from carvana, but after the swift but pleasant experience, we walked away feeling great about purchasing from this person! I highly recommend Marcus if you are thinking about test driving a car. More
Tristen Woods did a great job. Wasn't pushy at all he showed me a few options to see what could possibly work. He was super nice and really helped look at vehicles. Absolutely no complaints. It was a gre showed me a few options to see what could possibly work. He was super nice and really helped look at vehicles. Absolutely no complaints. It was a great experience overall! More
Wanted to compliment Mr. Vickers, assistant manager for professional service provided. Service was prompt and well taken care of. Great customer service and in and out. professional service provided. Service was prompt and well taken care of. Great customer service and in and out. More