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Capitol Chevrolet

Austin, TX

4.8
2,179 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,179 reviews

December 08, 2020

I truly recommend Capital Chevrolet as it is one of the best dealerships I have dealt with. The people are very friendly and do not put you under any pressure. They work with you on purchasing a vehicle to More

by CME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz & Monty Woodruff 5 ?? , Frank Cerda
Dec 08, 2020 -

Capitol Chevrolet responded

We appreciate your recommendation and kind words CME! Thank you for choosing Capitol Chevrolet and we look forward to handling any of your future needs. - Alex Flores, General Manager

December 07, 2020

Jessie Polk Is the most outstanding car salesman I’ve ever bought a truck from. Jessie went above and beyond to help me get exactly what I wanted. He is very knowledgeable, had a great attitude, and was More

by robwhite23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Dec 08, 2020 -

Capitol Chevrolet responded

Thank you for the amazing feedback and praise. We're so glad you had an excellent experience with so many of our team members, especially Jesse. Congratulations on your new truck and we hope it serves you well. Best- Alex Flores, General Manager

December 04, 2020

I am only giving them 2 stars because of the salesman. He did great. What I am extremely upset about is the dealership offering me a $500 coupon, which did not specify new or use, only to be told that i More

by starjr
Recommend Dealer
No
Employees Worked With
Judlouis Reyes
Dec 14, 2020 -

Capitol Chevrolet responded

We apologize for the miscommunication and any inconvenience we may have caused. We always strive for 100% satisfaction and are trouble that we missed the mark. We hope that this unusual circumstance does not deter you from visiting us in the near future. Sincerely, Alex Flores, GM

Dec 14, 2020 -

starjr responded

Will say i am very unsatisfied. Received the vehicle today only to find out that the dual panel roof will not close. It will get to the end and open right back up. This is one of the questions I asked before purchasing and was assured there was no issue with it and now this happen. The word furious does not begin to describe how I am feeling right now.

December 01, 2020

I will never buy a vehicle from here. They have charged my card $500 one month ago and it was supposed to be a pending charge to hold the vehicle while we work things out with the bank. We ended up not get More

by mobacosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tristen
Dec 14, 2020 -

Capitol Chevrolet responded

Morgan Acosta, thank you for taking the time to send us your feedback. We're sorry that your experience with us hasn't been a great one, as our #1 priority is customer satisfaction. Please reach out to us if you wish to discuss this further, as we would like to rectify the situation. Sincerely, Alex Flores, GM

December 01, 2020

Very kind people and very easy to work with. Finance was great. Easy negotiation and in and out. And I have no idea what else to say. More

by Keithdwatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judlouis
Dec 02, 2020 -

Capitol Chevrolet responded

Keith, we appreciate your kind words and high regard for our team. It's been a pleasure assisting you with your vehicle needs and we look forward to serving you again very soon. Best - Alex Flores, General Manager

November 30, 2020

We had a very good experience with our sales person, Stephen Pratt. I suggest asking for Stephen when purchasing your next Chevrolet. He is very relaxed and attentive. More

by Gieselman.carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Pratt
Nov 30, 2020 -

Capitol Chevrolet responded

Congratulations on your new care and thank you for the positive feedback. We're glad Stephen was able to provide you with an attentive and relaxed buying experience and hope to see you again down the road. Warm Regards-Alex Flores, GM

November 27, 2020

Just wanted to send a special thanks to Jake Edmonton. For everything you did to get me the vehicle I wanted and a t the terms I needed More

by billyalan1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Edmonton , Eddie Balderas
Nov 30, 2020 -

Capitol Chevrolet responded

Billy, Congratulations on your new vehicle! It's great to hear that Jake took great care of you and ensured that all your terms were met. Enjoy- Alex Flores, GM

November 22, 2020

Tuvimos una experiencia muy agradable la persona que nos atendió fue muy eficiente simpático y muy educado el joven Noé Mondragón Muy paciente nos ayudó hasta obtener el auto que realmente buscábamos agra More

by Alicia_zavala25@hotmail.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Now Mondragón y Elio
Nov 23, 2020 -

Capitol Chevrolet responded

Alicia, gracias por sus amables palabras y alabanzas. Estamos muy contentos de saber que pudimos encontrar el auto perfecto para usted. Esperamos volver a verte pronto. Atentamente, Alex Flores, GM

November 14, 2020

I purchased my wife a new 2020 Traverse from Capital Chevy through their internet sales dept. Greg Freeman and his team at Capital where professional, provided good communication throughout the buying More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood- 5 Stars , Greg Freeman
Nov 16, 2020 -

Capitol Chevrolet responded

David, we can't thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and your wife with the purchase of your 2020 Traverse, congratulations! We'll be sure to pass along your praises to Greg for you. Have a wonderful week. Sincerely, Alex, Flores, General Manager

November 13, 2020

Salesman was kind and friendly made us feel very comfortable he was very informative answered all questions we had will recommend family and friends Thanks More

by sochoaa70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Ralph Ayala
Nov 16, 2020 -

Capitol Chevrolet responded

Thank you for taking the time to write a review! I am thrilled to hear you were pleased with the high level of customer service with us. We appreciate the positive feedback, and we are looking forward to seeing you in the future! Sincerely, Alex Flores, General Manager

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