Back

Capitol Chevrolet

Austin, TX

4.8
2,295 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 2,295 reviews

January 03, 2025

good service nice people they help me all the times fast service always alberto always helpme More

by sandracardenas23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alberto
Jan 07, 2025 -

Capitol Chevrolet responded

Thank you for your kind review! We’re glad to hear that you consistently receive good service from our team, and we’re especially happy to know that Alberto has been there to help you every time. Providing fast and friendly service is our priority, and your feedback motivates us to keep up the great work. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

January 02, 2025

Excellent team who knows customer requirements and fullfill them with great care and promptness. Can't express my thanks, especially to Freddie, Tesha, Abraham, in words. More

by Amit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Brown, Keren Bonilla
Jan 07, 2025 -

Capitol Chevrolet responded

We are deeply touched by your comprehensive and heartfelt review highlighting our team's commitment to customer service. Your recognition of Freddie, Tesha, and Abraham demonstrates the exceptional care and attention our staff consistently provides. Our team takes immense pride in understanding and fulfilling customer requirements with precision and dedication. We strive to go beyond mere transactional interactions and create meaningful, personalized experiences for every customer who walks through our doors. Your specific acknowledgment of these team members means a great deal to us. Freddie, Tesha, and Abraham represent the best of our customer service philosophy, and we're honored that they could exceed your expectations. Their individual efforts contribute significantly to our overall commitment to excellence. We are grateful for customers like you who take the time to provide such thoughtful and detailed feedback. Your words not only validate our team's hard work but also inspire us to maintain and elevate our standards of service. Thank you for choosing our dealership and for your incredibly kind words of appreciation. We look forward to continuing to serve you with the same level of care and professionalism.

January 02, 2025

My salesman did the impossible and got me a brand new truck. He did an excellent job More

by stephen.gennette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Tovar, Keren Bonilla
Jan 06, 2025 -

Capitol Chevrolet responded

Thank you for your amazing feedback! We’re thrilled to hear that your salesman was able to get you a brand new truck and that he did an excellent job. It’s wonderful to know that he exceeded your expectations and made the process a success for you. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future! Enjoy your new truck!

December 31, 2024

Great service. Quick fair and thoughtful. Ashton did a great job and got a great deal More

by jjdepalma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton
Jan 02, 2025 -

Capitol Chevrolet responded

We're glad to hear you had a great experience with our service! Ashton is truly dedicated to providing quick, fair, and thoughtful assistance, and we’re happy he was able to get you a great deal. Thank you for sharing your feedback!

December 30, 2024

Worth driving from San Antonio to buy a car one car sold when we were test driving but they matched the price for a more expensive model! More

by bbiever
Recommend Dealer
Yes
Employees Worked With
Jack Barber
Jan 03, 2025 -

Capitol Chevrolet responded

Thank you for your amazing review! We’re thrilled to hear that your experience was worth the drive. It’s great to know that even with the initial challenge of the first car being sold, our team was able to match the price for a more expensive model to meet your needs. We appreciate your business and look forward to assisting you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new car!

December 30, 2024

A professional and knowledgeable team. Everyone we met with was a pleasure to work with. More

by joaneweber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnold White, Monty, Lamar (FI), Keren Bonilla
Dec 31, 2024 -

Capitol Chevrolet responded

We're so glad to hear that you had a positive experience with our professional and knowledgeable team. It was a pleasure working with you as well, and we truly appreciate your feedback. We look forward to serving you again in the future!

December 29, 2024

I was working with another Chevrolet dealership in Seguin that didn’t want to accept my Financing with Navy Federal credit Union. I reached out to Capital Chevrolet and spoke with David Villado and he assure More

by Edgard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Villado
Dec 30, 2024 -

Capitol Chevrolet responded

Thank you so much for your kind words and for choosing Capital Chevrolet! We’re thrilled to hear that David was able to assist you and ensure a smooth financing process with Navy Federal. It’s great to know that your visit was worth the drive and that you enjoyed the service, atmosphere, and music during your time at the dealership. We truly appreciate your recommendation and look forward to helping you again in the future. Enjoy your new truck!

December 26, 2024

Really good customer service. The employee was attentive and they finished fast the car maintenance More

by maremareram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Erwin
Dec 27, 2024 -

Capitol Chevrolet responded

Thanks for the feedback! We're thrilled to hear you had a great experience with our team. Fast and attentive service is what we strive for. If there’s anything we can improve to earn that fifth star, let us know!

December 26, 2024

Service representative was great and understood all of my business needs and addressed all problems that were diagnosed with my vehicle More

by Coliv96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leana Rodriguez
Dec 27, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're glad to hear that our service representative took the time to understand your business needs and effectively addressed all the issues with your vehicle. Providing thorough and attentive service is a top priority for us, and we're happy that it made a difference in your experience. We look forward to assisting you again!

December 25, 2024

Had a great experience from start to finish, every single person were amazing and kind to my family, first time buying her would definitely recommend and will buy again. More

by mellymr08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael
Dec 27, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience from start to finish and that our team treated your family with kindness. We're honored to have been a part of your first car-buying experience and are so glad it was a positive one. We truly appreciate your recommendation and look forward to helping you again in the future!

...
14
...