Capitol Chevrolet

Great service great people ready to help. Angie was great she friendly and knows her cars. She also made sure i happy with my car she friendly and knows her cars. She also made sure i happy with my car More

We've had good experiences with Capitol Chevrolet in the past, but our latest was less than spectacular. Our 2018 Tahoe required service for a seized engine and was towed in mid-December to the agency. I ha past, but our latest was less than spectacular. Our 2018 Tahoe required service for a seized engine and was towed in mid-December to the agency. I had originally suspected a problem with the starter before delivery. The vehicle remained in storage or outside till early January 2021, and after repeated calls to then manager Dean or Dane, I discovered he had either quit or been fired. There was no attempt to contact me about this problem. I then called to find out who would be in charge, and was introduced to a Abel, a polite and professional manager who apologized for the lack of communication and delays in service. Eventually, the vehicle was labeled as ready last week, and since I was out of town, had asked my son to pick it up. When he arrived at Capitol Chevrolet, he was told it was not ready due to paperwork issues (something to do with making sure the dealership was being paid for warranty coverage). I was also informed by Abel that, indeed, the starter had been the cause, and had been replaced. I do not blame Abel or the last mechanic to correctly diagnose and repair the vehicle. But there has been a breakdown in the service pathway at Capitol. To discover that Dane or Dean, whoever he was, had left without any notification to his customers, was totally irresponsible. And I might also add that some of your receptionists need training on politeness in phone protocol. It is a difficult job, am sure burnout is common. But there is no excuse for terse or rude manners. I have yet to drive the automobile, and look forward to its proper function. I thank Abel for his assistance and will recommend him to my friends and family. More

My wife and i just bought our seventh new Chevy from Capitol. We keep coming back and trading here because of the Quality of the brand and the great service we encounter. It is almost like dealing with Capitol. We keep coming back and trading here because of the Quality of the brand and the great service we encounter. It is almost like dealing with Family , both during the purchase and the service afterwards. This time we bought my wife an Equinox, she loves it. Karla Rangel ,our Sales Advisor, was most professional, courteous and knew her product. She also has a very personable and easy to deal with . Brett Buell , our Finance Guy, was also very helpful walking us through our options and helped us make the best decisions on the purchase. He was very patient with us. It is no surprise to me that Capitol Chevrolet has been the Number One dealership in Austin and should soon be Number One in the State. Thanks to Mr. Flores and his team, I recommend them to everyone who is looking for a righteous deal from righteous people. Completely Satisfied Malcolm L. More

Jessie was very easy to work with and showed us a wonderful new Malibu. We were able to work out a deal and I am loving my new car. Thank you Capitol Chevrolet & Jessie Polk! wonderful new Malibu. We were able to work out a deal and I am loving my new car. Thank you Capitol Chevrolet & Jessie Polk! More

Somehow left the dealership without promised Certified Pre-Owned paperwork and printed Carfax! Called back and was told it would be scanned and emailed. Will hold my breath Pre-Owned paperwork and printed Carfax! Called back and was told it would be scanned and emailed. Will hold my breath More

I worked with Johnson and Nelson. Two wonderful guys who helped me get into my new car. Thank you both so very much! The customer service they provided was awesome! The were both generous and respectful. helped me get into my new car. Thank you both so very much! The customer service they provided was awesome! The were both generous and respectful. More

Great service Looked at four different cars as three Great service Looked at four different cars as three sold out from under us as we looked. Would not hesitate to use Ernesto at Capitol again. Great service Looked at four different cars as three sold out from under us as we looked. Would not hesitate to use Ernesto at Capitol again. More

The initial order process was easy and helpful. The delivery process was also very good the sales person was very knowledgeable and took the time need to go over many of the new features just think the delivery process was also very good the sales person was very knowledgeable and took the time need to go over many of the new features just think the time from order to delivery was way too long but partially responsible by gm strike /covid More

This makes the 4th vehicle I have purchased at Capitol Chevrolet. Eddie Balderas and the finance team have been great. I got the color I want but not all accesories. I'll have to work on that myself. Chevrolet. Eddie Balderas and the finance team have been great. I got the color I want but not all accesories. I'll have to work on that myself. More

Manual Martinez was by far one of the most pleasant car salesman I have done business with. Easy going, knowledgeable and has a great personality. He does both used and new car sales and I would strongly r salesman I have done business with. Easy going, knowledgeable and has a great personality. He does both used and new car sales and I would strongly recommend anyone looking to stop in Capitol Chevy to see Manual. Him and his team got me in a 2021 Chevy Silverado Trailboss for an unbeatable deal. Much thanks to him and Capitol Chevy! More