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Capitol Chevrolet

Austin, TX

4.8
2,177 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,177 reviews

August 13, 2021

Great communication and after online approval it made the process at the dealership fast and inconvenient. I look forward to upgrading my truck through your dealership in a few years. More

by Taylor.hayhurstthayhurst84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood
Aug 16, 2021 -

Capitol Chevrolet responded

Thank you for the 5-star review, Taylor.hayhursthayhurst84. We're happy to hear that you left the dealership satisfied with our services. Your trust and loyalty mean the world to us. Have a great day! Sincerely, Josh Mitchell

August 12, 2021

Jon Blakely was very helpful with the 2 new fleet trucks and also a used pickup hat we requested Ever thing went great will be recommending this dealership to friends More

by harold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Blakely
Aug 13, 2021 -

Capitol Chevrolet responded

Thank you for the 5-star review, harold! We're happy to hear that working with Jon elevated your shopping experience with us. Your recommendation means the world to us. Have a wonderful day! Sincerely, Josh Mitchell

August 07, 2021

Elexas Gamaz and Dillon (with finance)Elexas was Elexas Gamaz and Dillon (with finance) Elexas was fabulous She explained every step of the process with our 20121 Silverado truck. She explained all More

by carroyo2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elexus Gamez
Aug 09, 2021 -

Capitol Chevrolet responded

Congratulations on your new 2021 Silverado, carroyo2007! We're happy to hear that working with Elexus, Dillon, and Fred elevated your shopping experience with us. We look forward to your next visit. Till then, we hope you enjoy your new ride! Sincerely, Josh Mitchell

August 07, 2021

Wonderful customer service. Ralph is great!!! Will be back for sure! More

by roxyutsa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ayala
Aug 09, 2021 -

Capitol Chevrolet responded

Thank you for the 5-star review, roxyutsa! We're happy to hear that working with Ralph led to such a positive experience. We look forward to your next visit! Sincerely, Josh Mitchell

August 04, 2021

We almost walked out due to aggressive sales tactics from one of their sales managers that were, in effect, lies. However, they ended up working with us and making it possible for us to get the deal we w More

by JML
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie , Jorge Barragan
Aug 05, 2021 -

Capitol Chevrolet responded

JML, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Josh Mitchell

July 30, 2021

Very very professional Exceeded my expectations above Very very professional Exceeded my expectations above and beyond Everyone who made my sale possible is very professional and courteous Your staf More

by Chicocastillo61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Rangel, David Garcia, Rafael Ayala
Aug 02, 2021 -

Capitol Chevrolet responded

Thank you for the glowing review, Chicocastillo61! We're delighted to hear that Carla, Ralph, and David were able to help elevate your shopping experience with us. Safe travels! Sincerely, Josh Mitchell

July 30, 2021

I had the pleasure of meeting Juan, a great and very friendly salesman who helped me find the right vehicle for my family, they are a great team, I recommend them. More

by Saul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Aug 02, 2021 -

Capitol Chevrolet responded

Thank you for the 5-star review, Saul! We're delighted to hear that working with Juan has earned us your recommendation. We look forward to your next visit with us. Take care! Sincerely, Josh Mitchell

July 22, 2021

This is the best experience i have ever had at a dealership. Hunter went above and beyont to get me the most amazing vehicle. It was a seemless experiance, and the honesty and integrity of this deal More

by Jgammill33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, or trent finance department , Hunter Norwood
Jul 22, 2021 -

Capitol Chevrolet responded

Hi, Jgammill33! Thank you for your 5-star review. We're delighted to hear that Hunter was able to elevate your shopping experience with us. We look forward to working with you again! Sincerely, Josh Mitchell

July 22, 2021

This was mine and my wife's first time purchasing a new vehicle and I have to say that our sales associate Jeff Barnett and his manager Evan made it a really great experience for us. We went to many d More

by johnphillipsgeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garita, Evan Davie, Jeff Barnett
Jul 23, 2021 -

Capitol Chevrolet responded

Thank you for the detailed 5-star rating, johnphillipsgeo! Congratulations on your new car! We're happy to hear that your wife and you had a pleasant time shopping here at Capitol Chevrolet. We'll surely let Jeff and Evan know about your kind review. We look forward to working with you again soon. Safe travels! Sincerely, Josh Mitchell

July 19, 2021

5 different dealerships over a months time and only one to make a purchase happen. Tristen went out of his way to find the vehicle I was looking for and secure the purchase. Also helped with employee pri More

by Tzach1812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Woods, Stephen Pratt, Tristen Woods
Jul 19, 2021 -

Capitol Chevrolet responded

Hi, Tzach1812! Thank you for your detailed positive review! We're delighted to hear that Tristen's customer service was able to elevate your shopping experience with us. We look forward to your next visit. Till then, congratulations, and we hope you enjoy your new ride! Sincerely, Josh Mitchell

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