Back

Capitol Chevrolet

Austin, TX

4.8
2,224 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 2,224 reviews

March 09, 2022

I don’t know why I keep bringing my vehicle back to this terrible place The first time I had tools stolen from my work truck of the second time I was lied to multiple times and overcharged Do yourself More

by maffaneh89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mercedes simmons
March 09, 2022

Hal in service as well as Abel were fantastic. I plan continuing to do business with Capital as I'm always happy with the service and work done and look forward to the next trade in. More

by Harrodjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hal Bogatz
Mar 10, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 09, 2022

My Service Advisor, KC was great! Explained everything to me clearly and I was very happy. More

by Marzgarza1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KC
Mar 11, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 08, 2022

My advisor was awesome very friendly and informative I appreciate the service 👍 service was great thank you More

by Rose_motherof2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Luna
Mar 09, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

March 05, 2022

Everything that Capital Chevrolet have done so far has been excellent customer service I would like to commend them thank you! More

by Robertvegao65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe Bazan
Mar 07, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 01, 2022

Virgil was a great to us. He helped us get a vehicle the same day and left with the vehicle the same night. More

by Dueslergarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil White
Mar 02, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

February 01, 2022

i came for an oil change. when making the appt i asked how long they take and she said 30 minutes. when i arrived, the rep told me it would be max an hour and a half. once an hour and a half passed, i a More

by pam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
worked with service dept
Feb 18, 2022 -

Capitol Chevrolet responded

Hello, Pam. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please reach out to Rebecca Abeyta at Rabeyta@captiolchevy.com to discuss this further.

January 19, 2022

Isaiah Hinton is easily the best car salesman I have ever worked with. Knowledge, professional, friendly and very willing to make our deal happen More

by James Martin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Llanos, Isaiah Hinton
Jan 20, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 03, 2022

After numerous phone calls and discussions, I scheduled an appointment with Isaiah. Drove an hour only to arrive and be told the vehicle we had been discussing was sold and that he had overbooked his time More

by Rkvanderroest
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaiah Hinton
Jan 18, 2022 -

Capitol Chevrolet responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com to discuss this further.

November 22, 2021

Radiator replacement hose wasn’t connected properly leaked out radiator fluid. Right light bulb wasn’t reconnected. More

by Pashleyv89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Dec 10, 2021 -

Capitol Chevrolet responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. Please reach out to Rebecca Abeyta at Rabeyta@captiolchevy.com to discuss this further.

...
130
...