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Capitol Chevrolet
Austin, TX
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I don’t know why I keep bringing my vehicle back to this terrible place The first time I had tools stolen from my work truck of the second time I was lied to multiple times and overcharged Do yourself terrible place The first time I had tools stolen from my work truck of the second time I was lied to multiple times and overcharged Do yourself a favor and don’t buy a Chevy or don’t take it to Capital chevrolet More
Hal in service as well as Abel were fantastic. I plan continuing to do business with Capital as I'm always happy with the service and work done and look forward to the next trade in. I plan continuing to do business with Capital as I'm always happy with the service and work done and look forward to the next trade in. More
i came for an oil change. when making the appt i asked how long they take and she said 30 minutes. when i arrived, the rep told me it would be max an hour and a half. once an hour and a half passed, i a how long they take and she said 30 minutes. when i arrived, the rep told me it would be max an hour and a half. once an hour and a half passed, i asked how much longer and he said it was about to go in and will be about 30 to 45 minutes. the guy was nice, but a liar. when i dropped off my car i explained that every time i have been here for this free oil change, it has always taken longer than quoted. obviously, he didnt care really because 2 hours later i am still waiting. the question is - is the free oil change worth it? they dont value my time or me as a customer - that is clear by each time i have come it is a disaster and takes way longer than quoted. they were friendly, just liars which is worse. because they are smiling at you while lying. More
Isaiah Hinton is easily the best car salesman I have ever worked with. Knowledge, professional, friendly and very willing to make our deal happen worked with. Knowledge, professional, friendly and very willing to make our deal happen More
After numerous phone calls and discussions, I scheduled an appointment with Isaiah. Drove an hour only to arrive and be told the vehicle we had been discussing was sold and that he had overbooked his time an appointment with Isaiah. Drove an hour only to arrive and be told the vehicle we had been discussing was sold and that he had overbooked his time for the day. Terrible customer service and felt like a complete bait and switch job. More