Capitol Chevrolet

Great experience, the interior needs to be remodeled. Customer service was excellent and I was really accommodated for all my needs Customer service was excellent and I was really accommodated for all my needs More

Sales Department has stepped it up. This recent purchase was all excellent. The Service Department gave a real bad vibe when my wife called and the Blazer EV had 600 miles of service This recent purchase was all excellent. The Service Department gave a real bad vibe when my wife called and the Blazer EV had 600 miles of service since we bought it when the infotainment system shut down and would not reboot. The at about 940 miles it infected the driving information screen which was 9 days after we first tried to get scheduled in for service on the infotainment screen. During the days from August 13through August 16 Service Scheduler Will projected a more concerned and helpful attitude. Will focused on coordinating a Loaner car with scheduled service if the car indeed would require 1&1/2 to two days to analyze and repair since we are caring for our disabled son who frequently needs medical attention In Houston Texas. That Round trip requires 85% charge and that’s if we don’t incur detours or road construction detours. So charging management that is provided by the infotainment system reduces the risk of becoming stranded in 100 plus car temperatures. We tried explaining that to the first few Service Schedulers but they either didn’t understand the gravity of the situation or the department culture is lacking empathy for elderly and disabled customers. Will seemed to get it and made some attempts to get it repaired or get a loaner vehicle for us but nothing worked out until we notified him on August 16’th when we texted him video of the only remaining driving information that was continuously flashing bright LED LIGHTS and we notified On Star that an emergency might imminent. On Star called Capital Chevrolet Service department at about the same time that we texted Will. Will scheduled the Blazer EV into the service department for 9:00 AM August 16,2024. The trouble was anylize and current updated software was installed by 1:30 PM. So that is something that many Blazer EV vehicles have been serviced with. It would be a good procedure to share with the Schedulers to make better timing estimates. And at least a few of the Techs aware of. The Blazer EV has many benefits that increase the ability of elderly caregivers of Disabled children to function n the caregiver capacity, however, a whole lot of it is augmented by the infotainment system. Elderly caregivers givers also need the piece of mind that comes out of the infotainment system to properly manage charging, maps and routes turn by turn guidance, information of hazards and construction ahead as well as many other confidence assurance. So what started out poorly eventually ended up with sound technical repair but the journey to achieve it was bumpy to say the least. More

Had a great experience at Capitol Chevy. Had visited a few other dealerships searching for the right truck but Capitol definitely has the best inventory. Marty got me set up with an awesome Had visited a few other dealerships searching for the right truck but Capitol definitely has the best inventory. Marty got me set up with an awesome Silverado and walked out feeling like I got a great deal. I would recommend this dealership to everyone. More

Great customer service, Made us feel like family! Very helpful and understanding with what we had and made our purchase happen! Very happy with the work of the salesman and finance personnel! Very helpful and understanding with what we had and made our purchase happen! Very happy with the work of the salesman and finance personnel! More

Professional and caring, paid heed to our needs, and situation, rare qualities these days in car sales and service situation, rare qualities these days in car sales and service More

Everyone I met was kind, awesome and great attitudes. Great people at sales and at the finance department. Thank you so much for my 2024 Chevy Trail Boss , I love it. I highly recommend Capitol Chevrolet Great people at sales and at the finance department. Thank you so much for my 2024 Chevy Trail Boss , I love it. I highly recommend Capitol Chevrolet. 💯 More