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Capitol Chevrolet

Austin, TX

4.8
2,224 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,224 reviews

March 25, 2022

Be aware they don’t answer their phones. It took me about five times until someone was able to answer my phone call. Their communication with customers have to improve! I wasn’t satisfy esp More

by Laavasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Vasquez
Mar 30, 2022 -

Capitol Chevrolet responded

We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. Please reach out to Rebecca Abeyta at Rabeyta@captiolchevy.com to discuss this further.

March 24, 2022

Quick and efficient service. They took care of everything I needed and were in communication through the entire process. I’ll be coming back. More

by agbluesband
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Tabira
Mar 25, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

March 23, 2022

Always do a great customer service , will gladly recommend this dealer ship to my friends and family! More

by Chuco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hal Service Advisor
Mar 25, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 23, 2022

Great speedy service. The place was busy but despite that the vehicle was ready even earlier than they predicted. More

by crsh9904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lafayette
Mar 25, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 23, 2022

Free oil changes came with the purchase of my vehicle and I’ve never felt pressured to have additional work done when I took my car in for an oil change. Today the mechanic noticed a couple of areas where I More

by Sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mercedes Simmons
Mar 25, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

March 22, 2022

I was pleased with my purchase at Capital Chevrolet I was able to get the truck I wanted at a very good price More

by dristy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Rangel, Steve Pfanku
Mar 23, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Mar 23, 2022 -

dristy responded

Your welcome. Thanks again.

March 22, 2022

The estimate for the work was at least 2 hours. It was a great surprise when only an hour had passed. The service writer, Hal, kept me apprised of each stage of the service and was very personable. More

by Glenn.Pope.Ret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal, Jorge Navarro
Mar 23, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 22, 2022

From our sales rep. To service rep has been amazing. They both took there time and showed they cared. More

by Jaymsimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski, Anahi Gomez
Mar 23, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 21, 2022

My sales rep George Navarro was exceptional and trustworthy during the process! The dealership worked very hard to get me the best deal on a new vehicle. More

by pastordnixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Navarro
Mar 22, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

March 21, 2022

First time I called to schedule service nobody answered (1:30). Service tech didn’t follow up on other promises. Service was performed as promised. This dealer has a revolving door of service techs. More

by Radbadad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Luna
Mar 24, 2022 -

Capitol Chevrolet responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please reach out to Rebecca Abeyta at Rabeyta@captiolchevy.com to discuss this further.

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