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Capitol Chevrolet
Austin, TX
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Be aware they don’t answer their phones. It took me about five times until someone was able to answer my phone call. Their communication with customers have to improve! I wasn’t satisfy esp It took me about five times until someone was able to answer my phone call. Their communication with customers have to improve! I wasn’t satisfy especially with the service manager. He never returned my phone call. I later went to pick up my vehicle I asked to speak to him I waited too long, so I decided to take off. Didn’t feel welcomed! More
Quick and efficient service. They took care of everything I needed and were in communication through the entire process. I’ll be coming back. They took care of everything I needed and were in communication through the entire process. I’ll be coming back. More
Free oil changes came with the purchase of my vehicle and I’ve never felt pressured to have additional work done when I took my car in for an oil change. Today the mechanic noticed a couple of areas where I I’ve never felt pressured to have additional work done when I took my car in for an oil change. Today the mechanic noticed a couple of areas where I needed some additional service and I felt the assessment was warranted. More
The estimate for the work was at least 2 hours. It was a great surprise when only an hour had passed. The service writer, Hal, kept me apprised of each stage of the service and was very personable. It was a great surprise when only an hour had passed. The service writer, Hal, kept me apprised of each stage of the service and was very personable. Capitol will continue to get my business! More
My sales rep George Navarro was exceptional and trustworthy during the process! The dealership worked very hard to get me the best deal on a new vehicle. trustworthy during the process! The dealership worked very hard to get me the best deal on a new vehicle. More
First time I called to schedule service nobody answered (1:30). Service tech didn’t follow up on other promises. Service was performed as promised. This dealer has a revolving door of service techs. (1:30). Service tech didn’t follow up on other promises. Service was performed as promised. This dealer has a revolving door of service techs. More